Wireless Mouse freezes

My wireless mouse freezes and it is not the battery.  The only way to make it work is to disconnect the usb for wireless mouse device and plug it in again.  Is there something I can do to remedy this?  It happened on a different mouse I've had for a couple years, so I bought a new.

Hello

1. What is the brand and model of the mouse?
2. don't you make changes to the computer before the show?
3. what operating system is installed on the computer?

Method 1
I suggest you try the steps from the following link:

Mouse, touchpad and keyboard with Windows problems
http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows

Method 2
I suggest you perform the clean boot. When you clean boot make sure you disable all firewall and antivirus and check if the problem persists.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
Note: Microsoft does not recommend that you disable the antivirus protection in most conditions. Disable the antivirus protection that temporarily to restore a computer.
Note: Follow step 7 clean boot KB929135 article to reset the computer in normal mode.

Tags: Windows

Similar Questions

  • Keyboard and wireless mouse freeze after wake up

    I had a lot of trouble when my computer goes int mode 'sleep' lately. After waking from sleep mode my mouse and keyboard do not work and the cursor is frozen. What could be the problem? I saw a fix for problems similar to this usb. Are their all the dangers of this fix and it's the only thing to try?

    My system is windows vista Home Premium 64-bit.

    Hello djmechanic,

    Thanks for the return of the response.  Because he was working for you recently, I suggest to try to perform a system restore.  Did you by chance change anything with your computer before having this problem?  All new software/hardware installed or new Windows updates?

    What is system restore?

    Please let us know status.

    Thank you

    James

  • HP wireless mouse keeps freezing

    Hello everyone.

    I have my mouse HP a while now.

    But sometimes, it keeps hanging and freezing.

    Sometimes, it turns out even.

    I tried to change my batteries with new ones, and it worked for a few weeks.

    I don't want to use new batteries just because of this.

    I got a picture for my setup show that I am on a flat surface, no speaker is close (don't have them at all).

    I couldn't find the serial number of the mouse, but I don't have the model number and a photo.

    I play games from time to time, and as soon as I click the mouse hangs and stops just for a second.

    It's really bothering me and I hope I can do something.

    Should I buy a new mouse, or is - this solveable?

    I don't have pictures of my installation (just a laptop with the mouse without a wire next to it) but I found a picture of the mouse.

    The model number is MG-0982

    Hello YannickGD

    Welcome to the HP Forums!

    I understand that the wireless mouse is not working properly. According to what you have described, it seems that his material is a failure. If it is under warranty, I would contact HP to be replaced. Alternatively, you can simply buy another.

    Thank you for choosing the HP Forums. Have a great day!

    Mario

  • Keyboard and mouse freeze on Satellite L355

    Occasionally, immediately after startup or the awakening of the day before, the keyboard and the mouse freezes as soon as the keyboard is used.
    The mouse works before the Frost, but will stop as soon as the keyboard is used. For example, the computer works fine and I can launch a program, download email etc, but as soon as I use the keyboard then it freezes.

    A USB or wireless mouse works in this mode, but not the mouse computer. On-screen keyboard also works with the external mouse. Unfortunately, I don't have a USB keyboard to see if it will work also.

    Any ideas?

    In my view, this problem could be linked to the question in your other thread:
    http://forums.computers.Toshiba-Europe.com/forums//message.jspa?MessageID=172295

    Maybe all these laptop strange behaviors are related to the question of the motherboard
    Therefore, as suggested in the other thread:
    Get back in touch with the guys from the ASP. They replaced the mobo twice
    Maybe it was not good enough.

  • the mouse freezes

    MacPro 2009 2.75 Hz, 2 - 2.93 GHz processors, internal drives of twins to, OS 10.11.1

    It seems that since I've upgraded to El Capitan, my mouse is freezing periodically.  In fact, I have 2 mice.  One is a USB apple and others I've used for years which is a Wacom wireless mouse that runs my Wacom tablet.

    They both freeze.  I am able to move on the screen, but do not click select anything, cannot force him to leave the system or dependence on the finder.  Zippo, nada, nothing.

    Everyone knows this one?

    In addition, this system does not have prefs.  For example, a picture of office which I like very much.  I put it and the next time that I reboot it disappeared.  Back to a blue desktop computer.

    A

    Disconnect the Tablet and see if there is an improvement.

    B

    1. If you connect automatically, a bug in some versions of Mac OS X will cause the desktop image to return to the default image to every start. The only known workaround is to disable auto sign in the window of preferences users and groups.

    2. If the selected desktop image is stored in a library of photo on an external drive, please export of the library and move it to a folder on the boot volume. (Credit for this solution to ASC member Blue.)

    3. If the image of the Office comes down to a blue background Uni, one of your login items may be causing the problem. "TeamViewer" application can have that effect. Otherwise, excludes all other items opening of third parties as a possible cause.

    4. If you have a MacBook Pro with automatic switching, disable temporarily in the energy saver preferences window, define the image of the desktop, and then restart the computer and re - activate the change of graphics.

    5. If none of the above applies to you, follow these steps.

    Back up all data.

    Triple-click anywhere in the line below on this page to select this option:

    ~/Library/Application Support/Dock/desktoppicture.db

    Right-click or Ctrl-click on the highlighted line and select

    Services ▹ reveal in Finder (or just to reveal)

    of the contextual menu.*, a file must open with a selected item. Move selected item to the trash. Log off or restart the computer, and empty the trash.

    * If you do not see the item context menu copy the selected text in the Clipboard by pressing Control-C key combination. In the Finder, select

    Go ▹ go to the folder...

    from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

  • The mouse freezes at startup properly off. Mouse only thaws and works correctly when I hold the power button to stop and turn back.

    I just got a new Inspiron 1545 computer 2 weeks ago and it works fine but I got a problem for the last two days where my mouse will freeze after that I stopped it using the stop option. When my computer starts you can move the mouse, but after a few seconds, it freezes, and you can't move the mouse but the keyboard works. I try to restart the computer with the option to reboot from the start menu and when it starts up to the top of the mouse freezes still. No matter how many times I try to stop or restart properly mouse unlock not. It only works if I stopped it by pressing the power and then switch on again. Any ideas as to what I could do to fix this?

    The sad truth is that the mouse freeze problem is back. I searched the forum for other solutions, but so far without success.

    I am currently using MS Wireless Mobile Mouse 3500 and just to make sure that the problem is with the mouse, I inverted this mouse on my other laptop which works also on Windows 7. Mouse freeze problem is replicated, which never happened before for my other laptop.
    Conclusion, until Microsoft is able to solve this problem, I opted for Logitech. I bought a Logitech M235 wireless mouse last night and keep your fingers crossed that the mouse freeze problem will disappear.
    Life is too short to be stressed more mouse freeze problem.
  • the mouse freezes and bumps all the time

    I have my mouse and it freezes in place and bumps, it almost constantly. Help

    I finally found a solution for the mouse freeze problem which has been a pain in the A * because I bought the wireless mouse and used with my Windows 7 laptop. Try it to see if it works for me.

    THE MOUSE FREEZE PROBLEM SOLVED! (HOPE THIS HELPS)

    >>
    Mouse freeze problem is more likely to be linked to the USB SUSPEND MODE as most mice now use the USB port to connect the blow in.
    >>
    You can try this out. It works for me.
    >>
    Go in select
    >>
    According to what plan of power, you are 'Balance' or 'Power Saver', select the accordingly
    >>
    Select and expand <+USB settings="">by clicking the <+>sign
    >>
    Enlarge it <+USB selective="" suspend="" setting="">by clicking on the <+>sign
    >>
    Set both & on "Disabled" and click 'Apply'
    >>
    GEL MOUSE (SUSPEND) PROBLEM HAS DISAPPEARED FOR ME!
    >>
    Hope it will be useful.
    >>
    See you soon,.
    >>
    cybersam999
    >>
  • keyboard and mouse freeze, hang, do not work

    again, the question was better but once again tonight.

    I have windows xp pro, acer power non-portable pc, ps2 requires laser (not wireless) mouse.

    at random times and programs, they will work and the mouse may hang and then keyboard. Sometimes I can take the mouse out of the back and use it in another form. Sometimes he stop and go in that direction or not responded on the card, even if the light is on. I heard today 3 beeps of the tower and the keyboard and the mouse has frozen.  If the keyboard is blocked so the only thing I can do is turn it off and restart. I don't think not that it's too hot because the problem may start immediately or later. the Device Manager in the Control Panel indicates these 2 works correctly and I can't find a place to make sure market. I clean the heat sink.  I'm not real smart but suggestions. What do the beeps mean.

    I finally found a solution for the mouse freeze problem which has been a pain in the A * because I bought the wireless mouse and used with my Windows 7 laptop. Try it to see if it works for me.

    THE MOUSE FREEZE PROBLEM SOLVED! (HOPE THIS HELPS)

    >>
    Mouse freeze problem is more likely to be linked to the USB SUSPEND MODE as most mice now use the USB port to connect the blow in.
    >>
    You can try this out. It works for me.
    >>
    Go in select
    >>
    According to what plan of power, you are 'Balance' or 'Power Saver', select the accordingly
    >>
    Select and expand <+USB settings="">by clicking the <+>sign
    >>
    Enlarge it <+USB selective="" suspend="" setting="">by clicking on the <+>sign
    >>
    Set both & on "Disabled" and click 'Apply'
    >>
    GEL MOUSE (SUSPEND) PROBLEM HAS DISAPPEARED FOR ME!
    >>
    Hope it will be useful.
    >>
    See you soon,.
    >>
    cybersam999
    >>
  • Mouse freezes on slow computer-xtra when the computer on the floor is in use, what is interference

    Have a dell computer. Located in the basement. When the mother-in-law is on his computrt (almost directly above mine) myh mouse and keyboard(wireless-logitech) freezes or is very slow. There are obviously some type of interference. What it could be.

    Hello

    Yes, it's pretty weird. I think that you have to find what is the cause of the interference and change this possibility. I think you might be right on the phone, as it's probably the thing the highest range.
    I've seen in the past, where a wireless mouse will be affected by a certain type of remote TV and stuff like that, but in general it is restricted to a small area, such as the size of a living room perhaps. That's why it seems so strange, usually this kind of thing affects an entire House or several floors of a House, but I guess it's possible.
  • The mouse freezes intermittently

    I have the same problem, this is clearly mentioned in the LienSuivant. According to what I do the program in the program, the mouse can freeze in 5 minutes or 2 hours or 6 hours. I tried to check the malicious software and hardware to the lpost below, but the pages do not open.

    I went in Mode safe and for a few of the prograns I've tried, I don't have a problem. The first time I remember having the problem was after updating a version of Messenger MS (not for long) of the updated but which might have nothing to with him. I have full system back ups for a month, when I did not have the problem and could restore some files if I knew what to restore.

    http://social.answers.Microsoft.com/forums/en-us/xpperformance/thread/e2ce00a0-CDec-4AE6-a091-f216a3688b5b

    Help, please

    Hi Macon21,

    1. you can follow the manual procedure (method 2) from the link I mentioned and hone in on the issue.

    2. Add to my suggestion, you can also try the steps from the link below: Troubleshooting a wireless mouse that does not correctly:http://support.microsoft.com/kb/321122

    3. Furthermore, you can try to uninstall and reinstall the mouse drivers, follow these steps to access the Device Manager and delete the mouse drivers.

    Note: before you uninstall and reinstall I would say lets you create a system restore manually, so that in this case, a problem occurs when performing these steps, you can always perform a system restore.

    To create system restore point: how to set a system restore point in Windows XP:http://support.microsoft.com/kb/948247

    a. Click Start.

    b in the start search box type devmgmt.msc and press to enter.

    c. expand mouse and pointing device.

    d. right-click on the mouse device installed and click on uninstall.

    Note: after you uninstall the mouse from the Device Manager, it will not work. You use the keys on the keyboard to restart the computer.

    Note: during the uninstallation of the device, make sure that you place a tick against 'delete the driver for this device '.

    e. restart the computer and check if it works very well.

    With regard to:

    Samhrutha G S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • intermittent USB mouse freezes on new install 64-bit

    I was recently running Win 7 RC x 64 and started having problems with my cursor of mouse freeze intermittently and seemingly randomly for 3-10 seconds approximately.  Sometimes I could go for an hour without having the problem, sometimes happen several times in a few minutes.  During these blocks, everything else seems to continue to work perfectly - the keyboard works, my apps continue to run--just the mouse does not work.  So I tried another USB port, even another USB connector internal using the front USB ports on my PC.  I tried swapping my Wired Logitech G5 for a Noteboook MS Laser 6000 wireless.  I even dropped Win 7 installed Vista Ultimate x 64 from scratch, all installed on Windows Update, installed the latest drivers for all my hardware and does not install any other software at all.  Nothing helps.  This same PC, with all the same equipment and without new software in progress other than updates, installation worked very well without this problem since Win 7 RC first came out and before it was running Vista Ultimate x 64 very well for well over a year - and then a few months ago before I suddenly started seeing this problem.

    I read through tons of discussions on the mouse is frozen on Vista, here and elsewhere, and I saw these symptoms over and over, but nobody seems to have a real solution.  There is nothing in the event log, I can't identify any consistent trigger the problem, I can't catch anything suspicious in the Task Manager, when it arrives... I don't know what else to try.  My motherboard is peeling all of a sudden?  Some update mess up something?  It seems to everybody that it is a 64 - bit problem - which seems to be most common in the forum messages... same Logitech support says they have a lot of reports for 64-bit systems (my Logitech mouse is out of warranty or they would have made an exchange of material, but I don't see how that would have helped).

    Anyone have any ideas?  For everyday tasks, it isn't so bad, it of just time for a gel to be boring, but not so long to be disabling.  For the game, it's absolutely a killer (literally... Eh_bien, almost).

    -Jesse

    I found this suggestion, tried, and so far Ive not had any problems. Its still a little early, but thought I might suggest so it while I remember;
    http://www.BlackBerryOS.com/forums/Resource-Center/2038-Windows-7-Vista-USB-fix-bmerdinian.html

    I tried method 1, so far with lucky;

    Method 1

    * For Microsoft Windows Vista (and windows 7)
    Click on start and type device manager in the start search box.
    Click Device Manager in the list programs.
    If you are prompted for an administrator password or a confirmation, type your password or click on continue.
    In the Device Manager dialog box, expand Bus USB controllers.
    Right-click USB root hub, and then click Properties.
    In the USB root hub properties dialog box, click the power management tab.
    Remove the control to allow the computer to turn off this device to save power check box. Repeat steps 1 through 4 for each listed USB root hub in Device Manager.

    If you do it manually, it lights automatically come back after the restart. To do this he constantly do as shown on

  • Intermittent USB mouse freeze

    Problem: The mouse cursor freezes intermittently for 3 to 8 seconds or more.  This happens usually when I click on a web link while I'm browsing the internet, but it can happen also when I am with other applications (or just in the background) at random times.  I use WiFi for my internet connection, and my WiFi connection is often flakey, frequently disconnect and reconnect.  The keyboard and touchpad work very well during these gels.  I've owned my system for 11 months, but this problem only is surface a few months ago.  These gels seem to occur just before that I was notified of a low battery level.

    Hardware: Wireless mouse from Logitech G7, Sager NP9262 for laptop, Intel Core 2 Quad Q9450 processor clocked at 2.66 GHz, dual Nvidia GeForce 8800 M GTX in SLI, 4 GB memory DDR2/800, Intel PRO/Wireless 4965 802.11a/g/n wireless Bluetooth, 3 hard disks, etc.

    Software: Logitech SetPoint Control Center 4.72.40 (same driver version), Windows Vista Ultimate 6.0.6001 (64-bit) build 6001 SP1 and all current updates, ZoneAlarm Firewall 8.0.298, AVG Anti-Virus Free Edition 8.5.339, Open Office, Firefox 3.0.11, process Explorer 11.33 3.1.0 SeaMonkey 1.1.16, Adobe Photoshop Elements 5.0.2 Nero Home Essentials SE, Spybot Search & Destroy 1.6.2.0 Quicken 2006 Basic version R3 , iTunes 8.2, Left 4 Dead and many other things.

    Tried patches:
    (1) I bought and started using fresh batteries in my mouse G7.  This reduces the number of low battery status notifications, but it has not ruled out all other freezes.
    (2) I found that a lot of reports of similar mouse freezes on the web (for example, http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/99e3491c-9b60-4cd8-8113-90775600b9a8).  I did find that the bug reports which would be applicable to me.
    (3) a tech suggested I unload the Logitech software and try to run the default Vista drivers.  This did not help.
    (4) I downloaded and installed the latest drivers from the Logitech website.  This did not help either.
    (5) the technology suggests then download the latest driver wireless http://downloadmirror.intel.com/17525/eng/ICS_Dv32.exe, I did.  I ran it, but it doesn't have me showed no results.  I rebooted and found that I still had some freezes.
    (6) I then did a clean boot by following the instructions at http://support.microsoft.com/default.aspx/kb/929135.  I got a lot of strange things happen (Firefox does not, for example), but I could up IE7 and through a few web pages.  I've lived several mouse freezes.  Probably, this eliminates outside Vista software as a source of freeze.

    Notes: I think that these gels are caused by WiFi, hardware or software (drivers) activity.  Because this problem is surface recently, I doubt that it's a hardware problem.  Find it me more likely that it was caused by a software update, but I don't know exactly when this problem started, or what update could have caused it.

    AlanD2,
    Your wireless mouse works on the 2.4 GHz frequency, as do almost all electronic wireless.  It can experience interference of a large number of devices: your LAN card wireless, wireless router, a wireless phone 2.4 GHz, a baby monitor, security camera, a microwave oven, etc.  The list is almost endless.  When you went to the library have not experienced you the problem is probably due to interference with a new device in your House that you can not even be aware has a wireless component or may not be thought of as a possible source of interference.  Do some detective - start noticing exactly when frost occur, how minutes apart, how long it lasts, what time of day, etc.  You should start to see a pattern.  I had people know that similar problems have occurred only when the phone rang or only when the wireless router has been updated of DHCP addresses or only when someone was doing some popcorn for microwave.  I know that sounds crazy, but I ran a business wireless for many years and saw some very strange issues caused by interference.  You said your local wifi has been offline for two days and you haven't seen any interference.  You have a connection WiFi - are you running without wire from your House to a tower that provides your Internet service?  If so, your mouse is getting interference with your wireless radio that communicates with the tower.  And your mouse interferes with your radio, which is causing your wifi service to be flaky.  As I said, I ran an service provider wireless for years and have seen it happen several times.  You will not be able to use a wireless mouse if you use Internet wireless.

    Let us know if this was helpful, or if you still need our help.
    Thank you
    Gloria
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Intermittent USB mouse freeze on Windows 7 Pro 64-bit. Tested with several mice that work fine on other computers.

    I am having a frustrating problem where my Wired Optical mouse appears to 'freeze' for 10 seconds on my machine Windows 7 Pro 64-bit. Meanwhile, everything else on the computer works fine, including the keyboard (connected through PS2). The mouse does not seem to lose power because down the red LED stays on. At the end of the freeze period, I hear the sound of Windows to disconnect USB, but there is no error or windows pop-up ads of any kind on the screen.

    Some more info about the configuration:

    * Core i7 950 processor
    * 12 GB of RAM
    * Radeon HD4950 video card (or almost)
    * The main SSD drive
    * 2 external powered USB drives, 1 powered MIDI keyboard, 1 USB dongle
    * Windows experience score 7.3

    I tried things that did not work:

    • Turn off all the power management, including the management of power supply for USB, USB hubs-> suspend to win power, etc.
    • Permutation of mouse. The problem came with three different mouse from different manufacturers.
    • Try the mouse on different computers of W7 Pro. Confirmed that the mice are not the problem.
    • Disconnected all other USB devices except the mouse. Problem persists.
    • Uninstalled all the drivers for the mouse and use MS default drivers.
    • Installed the software Microsoft mouse & keyboard center.
    • Installed the software from the manufacturer (ie. logitech) specific mouse driver.
    • Tried every USB port, the front and back, on my computer, including USB3 vs USB2.
    • Scanned for malware (using Malwarebytes)
    • Search for viruses (using Nod32)

    I must point out that NO other devices are having problems on this computer. My external hard drives all work perfectly. My printer when I plug it, works great, like my USB dongle. My MIDI keyboard never loses connection. Even when I have my phone connected Android, which normally creates a huge noise if I unplug it, never disconnects even for a second. It is therefore clearly a kind of mouse problem.

    The problem seems to occur regardless of what I do, although it seems MORE common if I use actually the mouse. If I'm just typing (as I am now) it seems not really to happen. On the other hand, sometimes hours go with no problem and other time it happens literally every few seconds.

    Remove the check to "improve the accuracy of the printer" logic. I had two computers windows 7 x 64 that gives me the same problem. When I tried a wireless mouse, the problem disappeared. they do not use the windows controls.

  • Mouse freezing / locking (clean install of Windows 7)

    Problem Windows 7 (clean install)

    I am affected by a mouse cursor freeze for a few seconds on a regular basis, usually opening videos / sometimes files, it does not happen to xp on my parents to the pc spec below when opening programs, the program itself may take time to load, but the mouse can still be moved. This freezing of the cursor is boring.

    My system (a new Build, only run Win7 on it):

    Lazer Microsoft (with fully charged batteries) wireless mouse

    3 GHz Dual Core Intel 1333 MHz FSB, 6MB L2
    6 GB DDR3 1333 MHz 7-7-7-20
    GeForce 9800GT 512 MB

    Windows experience score of 5.9 but processor gets 6.7, 6.9 RAM.
    So not a slow system.

    What is the cause? Graphics card? Connection of the mouse? Mouse driver? RAM problem? Win7? Win a media player?

    I'm assuming that all the drivers are up to date coz recently, I've downloaded and installed Win7. Who came up with the drivers for the GT9800GT and the mouse, it is that Microsoft should therefore have the right driver, ne?

    Other than this Win7 is great!

    P.s. I ' v has heard there is an XP emulator released for Win7 where I can get it?

    Hello

    You can find the virtual XP mode at the following link: http://www.microsoft.com/windows/virtual-pc/get-started.aspx

    This happens in Mode safe?

    You can find additional help on Support of Windows 7 forums at the following link: http://social.technet.microsoft.com/Forums/en-US/category/w7itpro

    David
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • HP wireless mouse does not work properly

    ORiginal title: HP wireless mouse

    Sometimes the mouse does not work properly.  For example - the cursor will stop pulsating and move to the beginning of the sentence to the place where I want to go.  It seems to freeze.  I tried the convenience store, but he said he couldn't identify the problem.  Please notify.  Thank you.

    Hello

    1. What is the model of the mouse?

    2 did you do changes on the computer before the show?

    Method 1: Reinstall the mouse driver

    a. click Start, typedevmgmt.msc in the start search box and press enter

    b. right-click on the device and click on uninstall. Restart the computer and allow the driver to install.

    Method 2: update the driver

    See the following site:

    Updated a hardware driver that is not working properly

    http://windows.microsoft.com/en-US/windows7/Update-a-driver-for-hardware-that-isn ' t-work correctly.

     

Maybe you are looking for