Time based on Service request escalation

Similar Questions

• A question about the service request with the support

  Hello
  
  I raised a SR I have to degenerate. I'm a dba but not a Manager. Can someone guide on what I need to do get climb the sevearity SR 3 to sev2?
  
  Kind regards

  Hello

  See what * Service request escalation: Notification being sent to the Manager also [395414.1 ID] *.

  concerning

• use of iPhone time data system Services and location

  Since last month, data use under Services system-> time and place has increased "substantially." It's pretty evenly half my data use, whatever I do. I have not added new applications or use the phone differently I have in the previous months.

  I use a tracking, human application, but even if I turn off mobile data for her and use of data in the time and the place continues to be half of my mobile data.

  How can I start troubleshooting? I have read the discussions here and off mobile data and background update and synchronization for most things. This has reduced the use of the data, of course, but the time and the place continues to be half of my data.

  I'm on a 1 GB plan, that was a lot, now I close out maxxing when I don't care.

  Hi branches,

  Thanks for checking out the Apple Support and communities for the detailed information of what is happening with your data in time and place. I can understand wanting to make sure that you are able to easily manage your usage data and wanting to know which application is causing this additional use.

  Since you have already completed these steps, I recommend you to disable the location Services for all of your applications, and then turning them back on one or two at a time, as needed, to help determine what applications likely to use your location. You can disable the location for applications and services system with these steps.

  Enable or disable location Services. Go to settings > privacy > location Services. You can turn it off for some or for all applications and services. If you disable location Services, you are prompted to activate again the next time, that a service or application attempts to use it.

  Disable the location Services for system services. Several system services, such as the calibration of the compass with geolocation of ads, using location Services. To see their status, activate them or disable, or display the location Services icon in the status bar when these services use your location, go to settings > privacy > location Services > System Services.

  You can find the steps listed above in the iPhone user guide.

  Privacy - iPhone

  You can also find additional information about the parameters of your privacy and location in this article.

  On privacy and location-based Services - Apple Support

  See you soon!

• How to open a service request / Ticket / issue

  Hi all

  I am now looking for some time how to open a Ticket or Service request for some issues of the iDRAC, I found.

  How can I submit these?

  Kind regards

  UBruns

  Ubruns,

  If you follow this link it will allow you to enter your service tag, once it will lead to where you can choose between email, phone or chat.

  You can also post here and we can assist you as well.

• time based trigger sample applications?

  Hello, I spent the last 2 days trying to find a relax time based, and I still don't understand.

  Please, someone the code examples on this? The documentation is really hard to follow especially without code examples.

  Thank you.

  I use an app without a head for the handling of push messages and after the 10.3.1 update, I added a timer trigger. In the bar - descriptor.xml, I added another filter in the tag to invoke the application without a head target:

   
   
      
        application.headless
         myHeadlessService
         myHeadlessService
        
           bb.action.PUSH
           application/vnd.push
        
        
          bb.action.system.TIMER_FIRED
          *
        
      
  

  The app without head must manage timer invoke:

  handleInvoke(const bb::system::InvokeRequest & request)
  {
  if (request.action().compare("bb.action.system.TIMER_FIRED") == 0){
          qDebug() << "myHeadlessService: timer trigger!";
  }
  }
  

  When the GUI application starts, it creates a timer to invoke request that triggers the application without head every 15 minutes:

  void ApplicationUI::headlessInvokeTimerRequest()
  {
      qDebug() << "headlessInvokeTimerRequest()";
      InvokeRecurrenceRule recurrenceRule(bb::system::InvokeRecurrenceRuleFrequency::Minutely);
      recurrenceRule.setInterval(15);
      InvokeTimerRequest request;
      request.set(INVOKE_TIMER_ID, recurrenceRule, "myHeadless.invoke.push");
      m_invokeReply = m_invokeManager->registerTimer(request);
      // Connect to the reply finished signal.
      bool res = QObject::connect(m_invokeReply, SIGNAL(finished()), this, SLOT(onInvokeTimerResult()));
      // This is only available in Debug builds
      Q_ASSERT(res);
      // Since the variable is not used in the app, this is added to avoid a
      // compiler warning
      Q_UNUSED(res);
  }
  

  When the timer is no longer needed, stop:

  m_invokeReply = m_invokeManager->deregisterTimer(INVOKE_TIMER_ID);
  

  I hope this helps you.

• What events trigger service requests?

  Hello

  I know that CHS has algorithms to assess the communications between the sophisticated devices but, is there an easy solution for a customer who asks what events trigger Service requests?

  Kind regards

  Gabriel Tlalpachicatl

  Hello Gabriel,

  Under the technical means of CHS, there is a "Smart Call Home monitoring details" document. This provides specific details for each diagnosis, environment and alarm of syslog by device.  It must also offer if an SR would be open.

  Tim

• Open Warranty Service request July 23, 2013 for Dell U3014 not yet shipped

  Dell technical support chat, Dell agent diagnosed my brand new, in the U3014 defective LCD warranty and I was sending by e-mail & service on July 23, 2013 application numbers. While they inspected the status of service request today (from this page: http://www.dell.com/support/incidents/us/en/04?c=us&s=bsd&cs=04&l=en), it does not seem to have shipped yet despite almost launched a week ago.

  When I could expect my replacement LCD to ship? I expect a much faster resolution of Dell, especially for premium for the lighthouse of Dell LCD.

  pil0tflame,

  According to the availability of the manufacturer, the typical turnaround time on shipping is 7 to 10 business days. So I'm not expecting to ship until Thursday, may 1 at the earliest.

• How can I increase a service request?

  Hi all

  I have a service request that is OK, but I'm afraid that it will not be resolved by the end of the month.

  Please can you point me in the right direction for this escalation in a good way.

  Thank you

  Djidji

  We are generally worse the SR thru Oracle Support phone: 0008001007534 or 018004258448.

• CI based Web Service error handling

  Hello
  
  I use a CI based web service to update my ps tables. Now, I have a requirement to capture the request and response messages in a table / how to get the request message?

  PeopleSoft already collects it for you.

  You can retrieve the request and response xml by using the method GetSyncLogData in the class IntBroker
  PeopleSoft also uses that you submit the request and response xml in services monitor.

  Line of code in the pageactivate of AMM_RAWXML4
  + & str = %IntBroker.GetSyncLogData (AMM_SYNCLIST. GUID, decodelogtype (AMM_DERIVED. LOGTYPE), False); +

  You can retrieve the TransactionID (first parameter) by running a select statement on PSIBLOGHDR where IB_OPERATIONNAME = 'YOUR_CI_SERVICE_OPERATION_NAME. '

  PeopleBooks on this method:
  http://docs.Oracle.com/CD/E28394_01/pt852pbh1/Eng/psbooks/TPCR/book.htm?file=TPCR/htm/tpcr27.htm#57248C9C_1355AB6F02A_6CF7

  Syntax
  GetSyncLogData (TransactionId, LogType % [, Archive])

  Description
  Use the GetSyncLogData method to return a log containing information about the specified synchronous message.
  You can use this information for debugging. Using this method, you can get the data request and response to a synchronous request, before and after the transformation.
  This function is used in PeopleCode for the Message monitor.

  Parameters
  TransactionId
  Specify the ID of the published message transaction.
  LogType
  Specify the type of log that must be returned, depending on the type of message. See below for valid values.
  Archives
  Specify whether to retrieve logs archived as well. This parameter takes a Boolean: true to return archived newspapers, false otherwise. The default value is false.

  For the LogType parameter, valid values are:
  Constant value
  Description
  % Sync_RequestOrig
  Gets the log for a data sync original request message.
  % Sync_RequestTrans
  Gets the log for a message of transformed data synchronization request.
  % Sync_ResponseOrig
  Gets the log for a data sync original response message.
  % Sync_ResponseTrans
  Gets the log for a message of transformed data from reply sync.

  Returns
  An XML string containing the log data.

• in error place vCloud Director TNS:listener is not currently of service requested in connect

  I thought I would start my own thread on this...

  I have trashed my original oracle installation - and did it again. But have the same problem...

  I installed oracle just accept all the default values. So, things like the name of the oracle is orcl and so on...

  I also followed to the letter the instructions in the installation and here - guide http://KB.VMware.com/selfservice/microsites/search.do?language=en_US & cmd = displayKC & externalId = 1025768 which are substantially the same.

  Here's what I entered the configuration of configuration vCloud Director:

  Enter the host (or IP address) to the database: orcl10g.corp.com

  Enter the port of database :

  Using the default "1521" for the port.

  Enter the name of the service of database :

  Using the default "orcl" database service name.

  Enter the database user name: vclouduser

  Enter the database password:

  Connection to the database: jdbc:oracle:thin:@orcl10g.corp.com:1521/orcl

  And that's what pays my log file...

  VMware Cloud Director 1.0.0.285979 Greenwich Mean Time

  2010-09-21 21:08:53, 891 | DEBUG | main                      | ConfigAgent | VCLOUD_HOME is/opt/vmware/cloud-director |

  2010-09-21 21:08:53, 893 | DEBUG | main                      | ConfigAgent | SQL files will be read from/opt/vmware/cloud-director/db |

  2010-09-21 21:08:53, 893 | DEBUG | main                      | ConfigAgent | Using the default properties file. |

  2010-09-21 21:08:53, 893 | DEBUG | main                      | ConfigAgent | Properties file is /opt/vmware/cloud-director/etc/global.properties.

  2010-09-21 21:08:53, 893 | INFO | main                      | ConfigAgent | Reading the replies of the file: /opt/vmware/cloud-director/etc/responses.properties.

  2010-09-21 21:08:53, 894 | INFO | main                      | ConfigAgent | Playback of the file configuration: /opt/vmware/cloud-director/etc/global.properties |

  2010-09-21 21:08:53, 895 | INFO | main                      | ConfigAgent | Version of the system = 2 |

  2010-09-21 21:08:54, 880 | DEBUG | main                      | EncryptionManager | EncryptionManager configured with the system key. |

  2010-09-21 21:08:54, 882. DEBUG | main                      | EncryptionManager | EncryptionManager has been loaded successfully. |

  2010-09-21 21:10:25, 203 | DEBUG | main                      | PooledConnection | Unable to connect to the database. |

  java.sql.SQLException: listener refused the connection with the following error:

  ORA-12514, TNS:listener is not currently of service requested in connect descriptor

  at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:412)

  to oracle.jdbc.driver.PhysicalConnection. (Oracle.java:41)

  at com.vmware.vcloud.configure.Db.getInstance(Db.java:167)

  at com.vmware.vcloud.configure.ConfigAgent.getDb(ConfigAgent.java:1771)

  at com.vmware.vcloud.configure.ConfigAgent.configureDatabaseCredentials(ConfigAgent.java:1723)

  at com.vmware.vcloud.configure.ConfigAgent.configureDatabase(ConfigAgent.java:1663)

  at com.vmware.vcloud.configure.ConfigAgent.start(ConfigAgent.java:425)

  at com.vmware.vcloud.configure.ConfigAgent.main(ConfigAgent.java:320)

  Caused by: oracle.net.ns.NetException: listener refused the connection with the following error:

  ORA-12514, TNS:listener is not currently of service requested in connect descriptor

  at oracle.net.ns.NSProtocol.connect(NSProtocol.java:385)

  at oracle.jdbc.driver.T4CConnection.connect(T4CConnection.java:1042)

  at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:301)

  ... more than 20

  2010-09-21 21:10:25, 205 | DEBUG | main                      | ConnectionPool. Cannot create a new JDBC connection. |

  java.sql.SQLException: listener refused the connection with the following error:

  ORA-12514, TNS:listener is not currently of service requested in connect descriptor

  I would be very grateful if someone could help me with that. I tried to install the product for 3 days and do not get very far...

  
  
  Concerning

  Mike Landry

  RTFM education

  http://www.RTFM-ed.co.UK

  Author of the book of MRS: http://www.RTFM-ed.co.UK/2010/03/22/new-administrating-VMware-site-recovery-Manager-4-0/

  Free PDF or printed at price

  Thanks Mike, happy that I was able to help.

• Reports - Service request report

  Hello
  I am creating a service request, similar to my avialble customized report list on the homepage Application Service request with a few extra fields. Given that this list is based on the records that I own, I find it difficult to put the filter in the report? In other words how to cretae the report with the condition status = "Open" and belongs to the user. " Any help is appreciated.
  
  Thank you
  Kone

  Add this filter to the report to display documents created by the login ID

  Employee.Alias = VALUEOF (NQ_SESSION. ("' user_alias ')

• Service requests service level agreements

  Hello
  
  I was wondering if anyone had thoughts or experiences to share for the best way to manage the contracts of service level for Service requests. I was asked to provide a report showing that Service account (by area/topic) responded within the time con times.
  
  For example, applications of new business cards are supposed to be resolved in 3 days and it took 4 days so mark this request as having not met arranged deadlines.
  
  I don't know where is the best place to store the dayes of level of Service by region? Is this just in the logic of the report? Appreciate any ideas on that.
  
  Thank you

  The correct syntax for the IIf function is

  IIf (testExpr, expr1, expr2)

  If testExpr is TRUE, returns the value of expr1; Otherwise, returns the value of expr2.

  Try withI
  If ([] = "Allowances", "2", "0")

• Zip code does not match with the Service request number

  Hello
  I can, check the State of repair of my Xbox to the t.
  It keeps giving the same error (ZIP Code does not match with the Service request number).

  I tried to register the product.
  but it seems impossible, if it has a status of repair open.

  a catch 22.

  Hello

  I suggest you go through the following link.

  http://www.Xbox.com/en-us/

• DB stopped working with ORA-12514: TNS:listener is not currently of service requested in connect descriptor

  Hello

  I installed Oracle 4 months before and work perfectly fine on until now. I could not able to connect to any DB or URL http://127.0.0.1:8080/apex/f? p = 4950

  The connection failed with the below error

  ORA-12514: TNS:listener is not currently of service requested in connect descriptor

  Results of the LSNRCTL STATUS as below

  C:\oraclexe\app\oracle\product\11.2.0\server\network\ADMIN > LSNRCTL STATUS

  LSNRCTL for 64-bit Windows: Version 11.2.0.2.0 - Production on 3 January 2016 12:43

  : 55

  Copyright (c) 1991, 2014, Oracle.  All rights reserved.

  Connection to (DESCRIPTION = (ADDRESS = (PROTOCOL = IPC) (KEY = EXTPROC1)))

  STATUS of the LISTENER

  ------------------------

  Alias LISTENER

  TNSLSNR for Windows 64-bit version: Version 11.2.0.2.0 - Prod

  ction

  3 January 2016 start date 12:43:51

  Uptime 0 days 0 h 0 min 4S

  Draw level off

  Security ON: OS Local Authentication

  SNMP OFF

  Default Service XE

  Listener parameter File C:\oraclexe\app\oracle\product\11.2.0\server\network\A

  DMIN\listener.ora

  Listener log file C:\oraclexe\app\oracle\diag\tnslsnr\RAJESHK-PANTAR\lis

  tener\alert\log. XML

  Summary of endpoints listening...

  (DESCRIPTION=(ADDRESS=(PROTOCOL=ipc)(PIPENAME=\\.\pipe\EXTPROC1ipc)))

  (DESCRIPTION = (ADDRESS = (PROTOCOL = tcp) (HOST = localhost) (IN.

  RT = 1521)))

  Summary of services...

  Service 'CLRExtProc' has 1 instance (s).

  Instance of 'CLRExtProc', status UNKNOWN, has 1 operation for this service...

  Service 'PLSExtProc' has 1 instance (s).

  Instance of 'PLSExtProc', status UNKNOWN, has 1 operation for this service...

  The command completed successfully

  C:\oraclexe\app\oracle\product\11.2.0\server\network\ADMIN > LSNRCTL SERVICE

  LSNRCTL for 64-bit Windows: Version 11.2.0.2.0 - Production on 3 January 2016 13:0

  : 08

  Copyright (c) 1991, 2014, Oracle.  All rights reserved.

  Connection to (DESCRIPTION = (ADDRESS = (PROTOCOL = IPC) (KEY = EXTPROC1)))

  Summary of services...

  Service 'CLRExtProc' has 1 instance (s).

  Instance of 'CLRExtProc', status UNKNOWN, has 1 operation for this service...

  Managers:

  "DEDICATED" set up: 0 denied: 0

  LOCAL SERVER

  Service 'PLSExtProc' has 1 instance (s).

  Instance of 'PLSExtProc', status UNKNOWN, has 1 operation for this service...

  Managers:

  "DEDICATED" set up: 0 denied: 0

  LOCAL SERVER

  The command completed successfully

  Please help with what deliver you.

  1. control file backup to trace using the "alter database backup controlfile to trace as 'C:\control.bkp ';

  2. turn off your database

  3 startup nomount

  4. create controlfile from the backup created controlfile command. For example. See below (it is extracted from the trace my database controlfile. RESETLOGS option use as in 1st line

  CREATE CONTROLFILE REUSE DATABASE "WIN1DB" RESETLOGS  NOARCHIVELOG
      MAXLOGFILES 16
      MAXLOGMEMBERS 3
      MAXDATAFILES 100
      MAXINSTANCES 8
      MAXLOGHISTORY 292
  LOGFILE
    GROUP 1 'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\REDO01.LOG'  SIZE 50M BLOCKSIZE 512,
    GROUP 2 'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\REDO02.LOG'  SIZE 50M BLOCKSIZE 512,
    GROUP 3 'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\REDO03.LOG'  SIZE 50M BLOCKSIZE 512
  -- STANDBY LOGFILE
  DATAFILE
    'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\SYSTEM01.DBF',
    'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\SYSAUX01.DBF',
    'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\UNDOTBS01.DBF',
    'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\USERS01.DBF',
    'C:\ORACLE\PRODUCT\ORADATA\WIN1DB\WIN1DB\EXAMPLE01.DBF'
  CHARACTER SET WE8MSWIN1252
  ;
  

  5 mount the database 'edit the editing of the database'

  6 open the database using newspapers to reset "alter database open resetlogs.

  Thank you!

• Maximum number of Service requests

  Hi all

  Greetings for the day!

  After continuous follow-up with my client, I recently got the number of the ITUC, using which I created ID metalink and triggered several SRs for pending open questions and began following. However, the management insisted on open SR only for critical questions, in order to avoid the maximum number of service requests.

  It intrigued me, according to my knowledge, there is no limit or value set, who says you can't create more than Nnn number of service requests, please let me know if it there in a. I tried to search for the same thing on the forum as well as google, but did not find. Furthermore, another application that came to my mind was, if I have the Database Enterprise edition license, and I raise questions about FCAC, it will be by any violent means the terms of the assistance contract?

  Hereafter, document as well, but no luck.

  http://docs.Oracle.com/CD/E25290_01/doc.60/e25224/SRhome.htm

  Thanks in advance,

  AbbasDBA

  It depends on the nature of your organisation has subscribed the support contract.

  For example, see the http://www.oracle.com/us/support/library/057419.pdf 'Incident Server Support Package' (page 13)

  Most customers would sign up for normal support that does not limit the number of SRs, but some they choose this method for specific projects / implementations.

  Hemant K Collette