TMS - add a mistake to endpoint systems
Hello
I am trying to add endpoints Polycom HDX 7000 HD in my TMS, but I find some problems.
(1) the hardware is recognized and connected, but in the end, the process of adding the following message is displayed:
System already exists under a different system of TMS; Updated but not added to the file system.
(2) locate the device with 'systems - Purge', I remove the material and try to add one more time, then the message:
The start tag of 'meta' on the position of the 20 24 line does not match the end of "script" tag Line 22, position 7.
I wonder if this equipment is stored in another place, in a different database, or I have to perform another procedure of
exclude them completely the system.
TMS version: 13.2.1
Polycom Version: 3.0.3 (other material from the same version are added)
Hello
I found a bug on this. Here is the workaround
Workaround solution:
* Install endpoint HDX HDX 3.0.3.1 version at least
Disable the setting "Select lists of Session" on the Polycom system (since the local interface, go to system > Admin settings > General settings > Security > security settings.) From the web interface, go to settings Admin > settings > Security > security settings)
Please let me know if it worked.
/ Magnus
Tags: Cisco Support
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