TMS & conductor error

Similar Questions

• TMS get error when Loggin in it - value cannot be Null Connection String

  Hello Experts,

  Currently, TMS is running version 12.6 and while connecting to it, we get error messages that are associated with. We tried to restart the box, which did not help.

  I really appreciate your help.

  Hello

  So she has something recently changed with respect to users and / or domain? You try to connect with local users or domain users? I had issues like this before but I need much more information on the case.

  For similar cases a webex is often necessary to troubleshoot and view the log files. We do not provide this kind of support in the forums, then I really recommend you to prosecute TAC on this one because it will help you solve the problem more quickly.

  / Magnus

• TMS tools error - affecting not found

  In TMS tools, when you select the option Update the database TMSPE connection settings, I get the following error:

  Settings Not Found
  Could not read current settings, the dialog will be populated with default values:
  

  Once the connection TMSPE, loading the page settings, when I select OK on the previous error and try to update the settings, I get this error:

  Error
  Unable to write the TMS Provisioning Extension database settings.
  

  Windows 2008 R2

  TMS 14.3.1

  TMSPE 1.1

  Update of Java 7 21

  Hi Patrick,

  Sorry, I forgot to mention that in my previous "Word dump."

  But this "cannot read the current settings" is a failure that we have fixed in the next major release of TMS, which is due out in April. I have not default reference for this right now, but I can get a.

  The problem is that when you select "Setup database connection settings Extension" in tools of TMS, the problem is that TMS tools don't look at the locations of correct registry for 32 or 64-bit sense to install Java finds where Java has been installed.

  A possible work around for the issue would be to establish a good JAVA_HOME variable of environment i.e. > variables system on the host computer. For example, you could point to something that does not exist.

  The fix in the code is that we obviously now correctly read both the 32 and 64 bit registry locations when we try to find out where Java is on the host machine.

  see you soon,

  Dale

• TMS - conductor alias reusable

  Hi people,

  I have an environment with TMS 14.3 + XC 2.2 driver. I configured aliases of the conductor in TMS a range, something like 99XXXX.

  Well, according to the documentation and tests I've done, TMS reuses always aliases in this range, for example, if I schedule a conference to happen today, THAT TMS will receive number 990000, if planning a new conference happen tomorrow, TMS will reuse the number 990000, since it became available.

  Is there a way to change this behavior? I need MSDS to use the range before returning to start. Is this possible?

  Thanks in advance.

  Paulo Souza

  My answer was helpful? Please note the useful answers and do not forget to mark questions resolved as "responded."

  Paulo,

  Currently, there is no way to change this behavior. As conferences finishing TMS will come out their identity papers to become available for new conferences.

  Adam

• TMS upgrade error code 1902

  Hello!

  Facing a problem with an TMS14.2.x upgrade.  The upgrade keeps bombing during the updating of the database.  Initially, it was to have null values in PlannedEndTime.  After you run the script to fix the client runs in a new error;

  Error code 1902 to line 1: cannot create more than one index cluster on the table ' dbo. AclUser'. Remove the clustered index existing 'ix_clust_temp' before creating another.

  Is it simply a question of the removal of the existing "ix_clust_temp" and re-run the installation program?

  Thank you!

  I think I fell on this before. What I did was set a SQL set to clear statistics so that they can be reconstructed correctly. Like any other action that makes a deletion. Be sure to get a solid backup of the database before anything else, as it is attempted.

  DECLARE @ObjectName sysname

  DECLARE @StatsName sysname

  DECLARE StatsCursor CURSOR FAST_FORWARD

  FOR

  SELECT

  "[' + OBJECT_NAME (object_id) +"] "as"ObjectName. "

  "[" + [name] +'"] ' as 'StatsName'"

  OF sys.stats

  WHERE

  (INDEXPROPERTY (object_id, [name], 'IsAutoStatistics') = 1

  OR INDEXPROPERTY (object_id, [name], 'IsStatistics') = 1)

  AND OBJECTPROPERTY (object_id, 'IsMSShipped') = 0

  OPEN StatsCursor

  THEN the EXTRACTION OF StatsCursor

  IN @ObjectName, @StatsName

  WHILE @FETCH_STATUS = 0

  BEGIN

  EXEC ("DROP STATISTICS" + @ObjectName + "." + @StatsName)

  THEN the EXTRACTION OF StatsCursor

  IN @ObjectName, @StatsName

  END

  CLOSE StatsCursor

  DEALLOCATE StatsCursor DECLARE @ObjectName sysname
  DECLARE @StatsName sysname
  DECLARE StatsCursor CURSOR FAST_FORWARD
  FOR
  SELECT
  "[' + OBJECT_NAME (object_id) +"] "as"ObjectName. "
  "[" + [name] +'"] ' as 'StatsName'"
  OF sys.stats
  WHERE
  (INDEXPROPERTY (object_id, [name], 'IsAutoStatistics') = 1
  OR INDEXPROPERTY (object_id, [name], 'IsStatistics') = 1)
  AND OBJECTPROPERTY (object_id, 'IsMSShipped') = 0
  OPEN StatsCursor
  THEN the EXTRACTION OF StatsCursor
  IN @ObjectName, @StatsName
  WHILE @FETCH_STATUS = 0
  BEGIN
  EXEC ("DROP STATISTICS" + @ObjectName + "." + @StatsName)
  THEN the EXTRACTION OF StatsCursor
  IN @ObjectName, @StatsName
  END
  CLOSE StatsCursor
  DEALLOCATE StatsCursor

• Replace the TMS device

  Hi all

  I only appliance TMS with VCS and TMSagents (applications MOVI), then my TMS has error and had to be replaced by a new.

  is there any procedure to do this replacement for the TMS have TMSagents with VCS to ensure that replication will not be problem. Sorry, I just worriying on replication to be failed.

  because I have a large number of users MOVI.

  Thank you all

  Hello Kalinda

  What kind of error you see on the server of TMS? Maybe the ist possible to fix it?

  Before you replace your server TMS device, you need schedule downtime for maintenance.

  You should back up your sql database and the agent MSDS database. Then install the new TMS server with the corresponding version of the former and restore and backup agent MSDS database. You can then enable replication again.

  Keep in mind that the TMS appliance server is EOL and EOS, but also you can be able to take advantage of the Cisco migration program.

  Please visit this link:

  http://www.Cisco.com/en/us/prod/collateral/ps7060/ps11305/ps11316/ps11338/end_of_life_notice_c51-683062.html

  Concerning

  Rafal

• TMS 14.3 - PIN is not required for endpoints imersive

  Hi people,

  I am facing a strange with TMS 14.3 + driver problem XC2.2 + TP Server 3.1. This is what happens:

  Schedule us a conference in TMS conductor like MCU, click an alias that points to the server TP conference bridge. The Conference has a self-generated PIN 6-digit. We use the type of conference "No connection", where all participants must manually dial into the Conference and insert the PIN.

  Well, when at the request of conference starts, all participants can join the Conference successfully using ID number and then insert the PIN code. However, for the endpoints imersive telepresence (CTS 3000), when the user dials the ID number, it is connected to the conference without having to insert the PIN, TP Server don't ask the user to insert the PIN, endpoint imersive is automatically connected to the Conference after dialing the digital ID.

  I have no idea why this is happening, and I confirm that this happens only for CTS 3000, the same problem does not occur for 500 CTS, for example, which is registered to the same CUCM with the same version of firmware. Extra points that I realized:

  • This problem seems to be related to MSDS. Because, if I create an alias Chief conductor associated with a model of the Conference which has applied the PIN, so the problem does not occur. All the endpoints are required to insert the PIN, 3,000 CTS. But when planning through TMS, the problem occurs.
  • The problem happen if the CTS 3000 is selected in the list of participants when planning or not. In addition, no matter if the CTS 3000 is the first, second or last member to join the Conference, the problem always happen in any time.
  • No matter if I use Conference alias set of a driver to be "imersive" in configuration of TMS or alias of the common, the problem still occurs.
  • In the web page of the server TP, I can see the Conference he indicated "PIN protected" information

  Everyone here knows about a problem like this before?

  I'd appreciate any suggestions really.

  Concerning

  Paulo Souza

  My answer was helpful? Please note the useful answers and do not forget to mark questions resolved as "responded."

  CDETS ID is: CSCum29993.

  VR

  Patrick

• Authentication failure TMS while improving the TMSPE to 1.4

  Same problem as https://supportforums.cisco.com/discussion/12333951/tms-authentication-error-while-installing-tmspe here

  But while trying to TMSPE of 1.3 to 1.4 after completing the MSDS go to 14.6

  1.4 deployment guide mentions "Cisco TMSPE has been tested with Java 7, updated 51, 32-bit and 64-bit versions"

  Which is the same as TMSPE 1.3

  If the doc is fake or this time, it's a different question than the Java version

  I had the same problem as you, improved TMS to 14.6 and then tried to update TMSPE to 1.4.  One thing I did and it solved my problem is to reboot the server after that updated MSDS to level, before attempting to upgrade TMSPE.

• TMS-> Scheduler conductor calls

  Hello

  I m configuration of a conductor (x3.0.3) with a microcontroller for planning appeals in tms 14.6. Previosly, I set up requires ad hoc and appointment and works very well.

  At tms, I added the conductor, but when I added the alias configuration, an error "unable to connect the driver to telepresence to check the configuration of the alias. I think that the configuration is correct, name, alias boss and priority it s even the configuration of the alias the conductor.

  I read another post but I Don t know if it s mandatory that the bridge, bridge pool and services preferences are dedicated for Scheduler calls. I have only 1 mcu, then I have can´t set several bridge...

  Can you help me add aliases on MSDS?

  Kind regards!

  The match of alias in TMS must be in the format of the actual address, not a regular expression.  The only exception is if you plan to use a variable in your speech that represent the numbers that are filled by a digital ID in the settings of conductor in MSDS.  See tasks 3 and 7 of the guide I linked in the my first answer on MSDS alias configuration ID and numeric base.

  Example of my config TMS and conductor.  Note the {\d{3} in the driver alias correspond to the digital ID 3-digit base where TMS will insert it into the alias instead of the %, which will allow any person handing Chief conductor to match the alias TMS generated since it is adding 3 numbers because of the digital ID.

  • Alias of conductor - (871005\d{3})(@domain\.com)?
  • TMS alias - [email protected]/ * /.
  • MSD digital ID base - 100

  Looking at the alias you are trying to configure, you want to have some numbers inserted into the address represented by \d.  According to what your digital ID base, I would do the following.

  • Conductor alias - 51\d{#}(@domain\.com)?
    • # number must represent the number of digits of your digital card, if you are only using a single digit, and then use only \d and remove the {#}.
  • TMS alias - [email protected]/ * /.

  (@domain\ .com)? helps the driver to match the alias with and without the portion of the field incoming calls.

• Error TMS agent Portal

  Hi all

  I have exactly the same problem as described in this discussion: tmspe-tms-aent-page.  If I try to connect to http://TMS/tmsagent/tmsportal (or https).  I get the error message "an error has occurred. ' Reload the page and try again.  See the attached file.

  With TMS 14.6.1 and TMSPE 1.4 installed on Windows 2008 R2 server standard edition server.

  TMS is running for a couple of months with this version very well. Recently, I've implemented CMR after conductor and new mm410v has been added to you video below. A model was created and applied to a group of users. This group has the authorization requested to the meeting of the book.

  I got the same error message when I click on the button "Edit CMR in the portal".

  If I try as http://tmsipaddress/api/v0/version suggested link I get a page not found error.

  Default Web site also has an HTTPS binding.

  I'm stuck because I am not able to solve problems more.

  Cisco TAC after webex session ask me follow up with Microsoft!

  Any suggestion or advice is welcome.

  Thanks in advance.

  Ahmed

  TMSPE working before trying to add CMR, or is this a new installation?

  Java has been updated recently? TMSPE 1.4 requires Java 7 update 51, I know that's not far from the version you use, but it is worth it to try the version that offers the deployment guide.

  It could also be that Windows is missing a required service pack, see tms-agent-ui - error message.

• TMS ERROR... ANYONE KNOW WHAT THIS ACTION FIX?

  TMS 15.2.1 running

  Windows 2008R2

  Get the following error:

  The task of ETL for TMS data communication has failed.

  	Ticket #:	3109	Recognize Delete
  	Status:	08/31/2016 acknowledged 09:22:33 by Chet JNCC - a SME Cronin
  	Description:	The task of ETL for TMS data communication has failed.
  	How to solve this problem:	Check the work in situation of activity and log file ETL for more details.
  	For the first time:	20/07/2016 04:06:24
  	Last report:	20/07/2016 04:06:24
  	User comments:	KKK

  It shows in the log ETL file?  (usually located in C:\Program Files (x86)\TANDBERG\TMS\data\Logs\TMSDebug\log-etl.txt)

• Cisco TMS version "No error HTTP 401 response code" TMS 14.2.2 VCS &. 7.2.1

  In a separate post, I have something related to this, but I would like an answer by the morning when I wake up so I just made a new post.

  So, I have synced up my TMS with my VCS and I can now click the Configuration tab and I was informed by a Cisco Expert here disable TLS and checking name of certificate and the crowd to get rid of the "error of HTTPS response" I had. I did a full synchronization on the TMS and VCS and now I have a message "error Code 401 HTTP response '. I unfortunately didn't write the exact words he said in red because I'm at home now to write this post and like a fool I did not write it.

  However, I think this has something to do with the verification of the user? Isn't it?

  Patrick, if you answer thank you very much for all the help.

  Did you follow all of the steps in the TMSPE deployment guide?

  I'm out of the city at Cisco Live, but a quick search of the forums, I found http-exception-after-migrating-tms-tmspe, might be something to look at.  It is also a documented bug, CSCue48378.

  How long did you all use TMSPE, he has already worked before all the recent questions you had?

• Launch of TMS 14.2 error, TMSPE 1.1, Smart Scheduler

  Hello

  I run a laboratory for a client in which I should test Smart Scheduler, but I can't it launched. I have the tmsagent/cann access portal. I can click on the button home th and the settings button. I can access findme configuration but Planner smart would not launch with an error message, otherwise, it would probably be a java problem (from what I've read in the forums and guides). the message is

  There was a problem connecting to the server scheduler: could not send message.

  No idea what this message is linked to?

  Thank you

  Cecile

  Hi all

  Indeed, it is a bug. Unfortunately I do not have a reference of bug for you right now. Once I have one, I'll let you know.

  The problem comes from different server configurations regarding the use of the address of loopback... which means in this case, we work, they do not use the loopback address on their server. For example and looking at the IIS logs and when the loopback address is used, you should see something like the following on the SS:

  2013-05-28 09:03:25 POST /tms/external/booking/bookingservice.asmx 127.0.0.1 -------127.0.0.1 TMSScheduler 200 0 0 31

  In the case of the customer, they see the following:

  2013-05-29 15:50:48 192.168.x.x POST /tms/external/booking/bookingservice.asmx - 443-192.168.x.x TMSScheduler 200 0 0 31

  Note the return of the local IP address compared to the loopback address.

  In your case, I'd take a peek in the IIS log after you throw the SS error... and see if it's what you see.  If Yes, then it is the same problem and this is the problem we are fixing... which means that we will check not only for the loopback address, but the local IP address as well.

  see you soon,

  Dale

• Error #1684957 connection error found in the TMSPE TMS

  Hi all

  In our system of VC network, there are several VCS with different software version, for example,

  VCS - A with s.w 7.1 formed a TMSPE with TMS s.w 13.2

  VCS - B with s.w 5.2 run the TMS with TMS agent mode.

  The problem is, for all the endpoints registered with VCS - B, there is an error (report

  Connection of the #1684957 TMS error error). Amounts confrimed have not change the endpoint configuration, and this error affects a type different from VC endpoint, included MXP, series C and series EX.

  In the TMSPE release notes, we are unable to find relatively to this error notice, what anyone face the same problem as well?

  Best regards

  Ben

  Hi Lai

  

  What is the ticket that you see on the systems? I do not understand what TMSPE has to do with this error mostly on MXP systems as you also experience this problem. Usually, when this error is raised there is a connection problem between the endpoint and the TMS, response point No. HTTP or answer No. SNMP or something like that. The system has the 'Idle' connection status when you see this post set on the system?

  As Jens says that you cannot run TMSPE with 5.2 (you can also not run simultaneously TMSPE and TMSAgent on the TMS even legacy).

  Please check the status of the connection of the endpoints affected, it could not have something to do with the configuration but rather something on the network that prevents the TMS to achieve systems.

  Please let me know if I am wrong here, but it seems to me that there is a connection problem and nothing to do with TMSPE. I might have misunderstood you so if I have, please provide more details, perhaps a screenshot?

  / Magnus

• TMS 14.1 upgrade error

  Hey all,.

  I was running MSD 14.1 Beta (yes I am part of the EFT) with PE and everything worked fine.  I decided to upgrade to final v14.1 TMS today and now TMS will not talk about PE more.

  I see the following over and over again in the log file - error message tmsagentproxy.txt:

  2012-12-19 10:13:41, 397 [7] WARN Tandberg.TMS.Framework.Proxy.ReverseProxy - lack of demand: http://localhost:8788 / dr/groups/id/b8e3d61c-8567-477b-921b-2cbbe8c181a3

  2012-12-19 10:13:41, 397 [7] ERROR Tandberg.TMS.Framework.Proxy.ReverseProxy -.

  System.Net.WebException: The remote server returned an error: (503) server unavailable.

  to System.Net.HttpWebRequest.GetResponse)

  at Tandberg.TMS.Framework.Proxy.ReverseProxy.ProcessRequest (HttpContext httpContext, dictionary 2 proxyRequestHeaders)

  The TMSAgent service runs & so is the TMSPE service.  Help, please

  Thank you

  Justin

  Ok

  I think I got this one. In this case you see this error because the fact that you named on. You should verify that the named pipes are disabled and TCP ip is enabled (it must be enabled as a Protocol as well (there are two places to enable TCP/IP in SQL Setup))

  The surest way to success is to download the patch:

  http://www.Microsoft.com/en-US/Download/details.aspx?ID=963

  Discover this error here:

  Windows Server if using the Protocol of pipes for SQL database connection, the following security

  Windows Server updates/patches are required:

  n Windows Server 2003: http://support.microsoft.com/kb/958687

  n Windows Server 2008 R2: http://support.microsoft.com/kb/2194664 and

  http://support.Microsoft.com/kb/2194664

  Note that the default connection protocol is TCP/IP. If this Protocol is used, no patches are

  Mandatory.

  What I lived, is that even if you enable TCP/IP only and not using named pipes, I always got this error. More secure is to install the hotfix, restart and you should have a moment of "this is" hehe (I hope).

  / Magnus