to change my account, sign in, because I can't get into adobe creative cloud app on my Mac.
Hey guys someone of you can help that would be great, I can not connect my account because I had my computer at my cousins House and it connected to the creative application of cloud and entered a wrong email and now I don't see any option on my screen to check email and return e-mail address verification I want to just go into my account of actual work
Thank you
Leave the cloud first by clicking on the Quit icon gear
To follow the steps
- Click OK on top of your mac
- Select go to folder
- Enter ~/library/Application support/adobe/OOBE
- and delete OPM.db
Tags: Adobe
Similar Questions
-
How can I remove my Adobe Creative Cloud account?
I want to delete my account Adobe Creative cloud, but I don't know how.
Do you mean you want to cancel your subscription or remove applications cloud creatives? Please serious question.
Please see the section "Cancel your membership" under membership & account, mentioned in the article to cancel your subscription.
http://helpx.adobe.com/x-productkb/Policy-Pricing/Membership-Subscript ion-troubleshooting-creative - cloud.html
-
How can I cancel my Adobe Creative Cloud account?
I signed up for this membership by mistake. Was looking for a different service from Adobe. Need to cancel it. How?
Hi GQW,
Please go through the steps of http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please choose your option.
Kind regards
Baudier
-
I lost club pogo games and now I can't sign in club pogo can I get into pogo games but no club
I am a member of pogo club, I can not connect to go in and play now
Hello
Check with support from Pogo, seems be problems increased with this site lately.
Pogo - help
http://help.Pogo.com/I hope this helps.
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Help, please
Hi Cynthia,.
Please contact support by calling/chat for cancellation requests and billing queries:
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Kind regards
Sheena
-
I own PS CS6 and I can't use it because I have an offer to use creative cloud for $29.99, later to be $49.99. I can't CANCEL it. I don't want CC. What should I do to stop the offer to cut my PS?
It seems that you have the Adobe Creative Cloud Desktop application installed somehow.
Please uninstall the Adobe creative cloud app and all the Adobe apps that might be installed on your computer.
Run the CC cleaning tool to clean things: use the cleaning tool CC to solve installation problemsand then restart. Then, please reinstall your CS6 and enter your serial number.
Guinot
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Update trial version, but got and even that will not open because my email associated with the account configuration has changed, so I can't get into it at all. Adobe said that I can't change my email that I have to close my account and start a new. any way around this? sounds to me ridiculous
Contacted Adobe Support and they recommended to configure the new Adobe ID?
-
I can't get into my e-mail address. Account is no longer supported. Error message 35
I can't get into my e-mail address. Account is no longer supported. Error message 35
Hello
You don't tell us the account provider. Hotmail, Windows Live Mail, Yahoo or so on--just the provider
After the @ sign and no e-mail address full which responds automatically to blocks.You must contact the mail provider, because we cannot help regardless of the provider.
Here is some info that might help:
Answers is a peer group supported and unfortunately has no real influence on Hotmail.
HotMail has its own Forums, so you can ask your questions there.
Windows Live Solution Center - HotMail - HotMail Forums Solutions
http://windowslivehelp.com/
Hotmail - Forums
http://windowslivehelp.com/forums.aspx?ProductID=1Hotmail - Solutions
http://windowslivehelp.com/solutions.aspx?ProductID=1How to contact Windows Live Hotmail Support
http://email.about.com/od/hotmailtips/Qt/et_hotmail_supp.htmWindows Live Hotmail Top issues and Support information
http://support.Microsoft.com/kb/316659/en-usCompromised account - access unauthorized account - how to recover your account
http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41Hotmail hacked? Take these steps
http://blogs.msdn.com/b/securitytipstalk/archive/2010/07/07/Hotmail-hacked-take-these-steps.aspx--------------------------------------------
Answers is a peer support group and unfortunately has no real influence on Windows Live.
Windows LiveMail has its own Forums, so you can ask your questions there.
Windows Live Mail - Forums
http://windowslivehelp.com/forums.aspx?ProductID=15Windows Live Solution Center - Solutions mail - Mail Forums
http://windowslivehelp.com/Windows Live Mail - mail Solutions
http://windowslivehelp.com/solutions.aspx?ProductID=15Compromised account - unauthorized account access
http://windowslivehelp.com/solution.aspx?SolutionID=6ea0c7b3-1473-4176-b03f-145b951dcb41I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
-
Yahoo password email changed computer but the iPhone and iPad can always GET mails without updating the password...
Normally, it should show as 'could not load the mail' or 'impossible to download the mail' or 'Please verify your password... "
It's really wired.You are probably using IMAP
Update contained in one place - it synchronizes across devices - all as is your email
With POP accounts, you'd see what shows your question
-
I stopped to receive mail after December 31. It indicates that the computer cannot connect to my account but when I log in with my password I get the message "this account already exists." How can I get my email account to work again?
MacBook Air, OS X El Capitan
First of all, make sure that you don't have two accounts with the same address. What happens if one of them is an iCloud account.
From the Mail menu bar, you select
▹ Connection Doctor window
In the window that opens, look for an SMTP (outgoing mail) account with a name that corresponds to the account that you are trying to add. Double-click it. Another window opens, displaying the list of all outgoing mail accounts. Click the sign button less to remove the corresponding one, and then click OK.
Try to add the email account again. If you still can not, log off or restart the computer, and then open the preferences window accounts Internet and check if the account is displayed.
-
I am a student in the United Kingdom, and my account Adobe said that my adobe creative cloud subscription has expired so I can't use the software. However when I access my account through "onthehub" he told me that the same subscription has not expired. Help, please?
Your subscription to cloud shows correctly on your account page?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
If you have more than one email, you will be sure that you use the right Adobe ID?
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
-
Cannot sign Adobe Creative cloud with wrong email
AlHello,
I created an account to download Adobe Creative Cloud. After downloading, I opened creative cloud and he asked to check my e-mail address, except that I misspelled my email address. The email is part of a private domain so I can't create an email that fits him and there is no way to disconnect from creative cloud because it remains on the verification page.
I tried to uninstall and install creative cloud, I also tried to follow these steps:
Delete the OPM.db file:
- Close the creative cloud application.
- Navigate to the OOBE folder.
Mac OS: /Users/ [user name] / Library/Application Support/Adobe/OOBE - Delete the file opm.db.
- Launch the creative cloud.
Although it still does not work.How can I connect to creative cloud with my real account when it is stuck on test screen with incorrect email that I do not have access to?
Hello
Greetings from Adobe!
Contact us please contact customer service
Kind regards
Gary singh
-
I signed up for adobe today and downloaded adobe creative cloud.but when I downloaded it and tried to download photoshop it says trial expire.i never used photoshop before.help please
Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial
-
How can I renew my account Adobe Creative Cloud Lightroom and Photoshop? When I did my first signature information, it's that the renewal will be automatic.
Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Creative cloud support (all creative cloud customer service problems)
-
Hello, my name is Elias. I'm having problems with Adobe Creative Cloud, I wrote an email is not correct and I can't change it. How to fix it?
Hello
See the following topics:
Bad e-mail address to sign in to Creative Cloud Desktop, how to pass to my email address?
CC has a fake email, can not change
Hope that helps!
Kind regards
Sheena
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