To change the paper size

Environment: Windows Xp
Printer: HP Designjet T1100 44 inch HPGL2
Driver: HP DesignJet T1100 44 inch HPGL2 (61.73.362.41)
Application: Adobe 10.1.3

We have a user tries to send a print to this device, and they try to change the size of the paper. By default, this printer is configured to print to A0.

Accessing the printer/quality tab we change the size of the Document to A1, but it continues to be printed in A0. This printer shared from another computer. When printing directly from the desktop the same problem does not occur.

Some of the things we have tried

  • Confirmed that the two computers are the same version of Adobe Reader
  • Aligned to Adobe (right size Options, choose page PDF format paper source)
  • Aligned with various parameters of the size of the Document, the Source document printer

On the 'features' page while we tried to set Options for resizing for 'Print Document On' every time that we are navigating away from this tab it seems back to "actual size."

Any help/suggestions would be appreciated!

Hope this DarrenBarrick

HP Designjet T1100 is a commercial product. I will suggest to post in the forum for HP Business Support for a better chance to find a quick solution.

You will find the commercial Council of Laserjet here.
http://h30499.www3.HP.com/T5/printers-Designjet-large-format/BD-p/BSC-414#.UCwztaGPXfI

Hope you find the help you need
RobertoR

Tags: HP Printers

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