Too much PC freezes for streaming video / BSOP / profile user questions / WIN Update fails / Slow Indexing

Win 7 crashing a lot during (online) video streaming for a while now > cannot read properties of Mem (RAM) in ' computer > Properties / group policy fails > can not change the type of user account

HM-built PC:

F2a - 84 M Asus MB

Win 7 Home Premium

ACPI x 64-bit

AMD A4 - 5300 APU x 2

16 GB of RAM DDR3 1333 MHz (4x4Go Patriot PSD38G1333KH)

Graphic OB (Radeon HD Graphics (7480D)

Internet:

DSL ATT Uverse (6dwn/1up) Mbps

Browsers:

Chrome or Firefox (current)

Security:

OS = MS Security Essentials (Virus Defs = current)

PC = MalwareBytes Anti-Malware

Browser = MalwareBytes anti-Exploit

General = system starts and works well, most of the time, but crashes at random, usually in streaming video, but other times, as well

Win Update = Error Msg: "impossible to verify updates because no service not running - restart (does not help)." However, the VICTORY seems to automatically update very well (he just did this week).

PC freezes = while watching NetFlix, other software streaming services (IE FXCM trading station)

Indexing = sometimes, computer is very slow to scan (index?) drive / content folder

Other = I do not know how to read the error or the event logs, the and al., so does not (see below). DSL ATT Uverse Speedtest / test line out above marks paid for. I don't know what "MS fix utility" to try (IE test of memory). C: drive is 3 GB to 500 GB full so cannot move to WIN 10 (maybe it is?) I'm lost...

What else I can share to help?

-Thanks, MC

Hello

Thanks for posting your question on the Microsoft community.

Thank you for details on the issue.

Windows may freeze if multiple programs are running at the same time or if Windows is infected by a virus or malware.

I suggest you to execute the resolution of performance issues and check if that helps.
Reference:
Open the troubleshooter of Performance
http://Windows.Microsoft.com/en-us/Windows7/open-the-performance-Troubleshooter

It checks issues that could slow down the performance of your computer, such as how many users is currently connected to the computer and if multiple programs are running at the same time.

Please also run Microsoft safety scanner to check and remove any viruses or malware that may cause the problem.
Reference:
Microsoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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