Torch of blackBerry Smartphones: call log is always empty

Similar Questions

• BlackBerry Smartphones Call Log problem - lists only the missed calls

  I have the curve 8900 with t-mobile and I'm having the same exact problem that this user has:

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=8900&message.ID=3200

  My call log lists only the missed calls (dialed or received calls). He did this for a few weeks now. I received the error message 'exception: java.lang.NullPointerException eception' a few times as well.

  I checked all available software updates and I use the most recent software.

  Please help me if you can.

  Thank you

  Mike

  I fixed it!  It took about an hour on the phone with t-mobile, but we thought about it.   For me, the problem was probably a few information corrupted in my call history.  I need to delete all the call history, and then it was fine.  To do this, you need to install the blackberry desktop manager on your computer if you have not already (be it from the cd that came with the phone or the Web site).  Open Fund Manager and connect the blackberry to the computer.  Select the backup and restore option.  Then, select the advanced option.  On the right side of the screen, there will be a list of all the features of the phone.  Scroll to phone call logs.  It lists the number of records in the phone.  All I had to do was remove all records from phone call and it was corrected.  Now my lists of newspaper calls dialed, received and missed and I no longer get the error message.  I hope it helps you too!

• Feature of blackBerry Smartphones Call Log note

  When I touch the elements in the call log they won't as they did before.  I can't say if I chose a name unless I actually tap the screen and open this particular call.  Can someone help me get this feature.

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

  Try again?

• BlackBerry Smartphones call log, mms and text messeges remove themselves now!

  Hi, I'm new here...

  I have an old 8310 18 months, today it has begun to clear the log of the calls and mms text messeges by itself!  I thought that maybe his memory was full, so I pulled the battery for 30 seconds, re-installed, and it continues the same... any idea?

  Thank you

  Ryan

  Leaving the device turned on, remove the battery from your device, hold a minute, to replace and restart. What is now the free file?

  Read this: http://www.blackberryforums.com/general-blackberry-discussion/116396-managing-your-bb-memory-lost-ca...

  And this: http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-opt...

  Other links to read:
  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15345&sliceId=SAL_Pub...
  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB14320&sliceId=SAL_Pub...
  http://www.BlackBerry.com/BTSC/dynamickc.do?externalId=KB14213&sliceId=SAL_Public&command=show&forwa...

• BlackBerry Smartphones Call Log problem!

  My call logs is endangered. I checked the Wchodzis and 'call the newspapers' is checked. So when I make a call, it appears in the newspaper to call for a minute and then disappears... thoughts?

  This is usually caused by the unit with a small amount (or any) of memory. When the memory becomes weak (lower than 12MB in some cases, although there is not a number) the device will start the removal of messages and/or call newspapers to keep the memory. You can check your available memory by going to Options > status and check the free file setting.

  Fastest way to free memory, is to perform a hard reset. Remove the battery from the device (while it is still powered) for about 30 seconds, then insert it again. Also, check out the links below for ways to optimize the memory:

  http://BlackBerryFAQ.com/index.php/How_do_I_free_up_memory_on_my_device%3F

  http://BlackBerryFAQ.com/index.php/Why_is_my_BlackBerry_losing_its_call_logs_or_message_logs%3F

• BlackBerry Smartphones Call Log icon

  When I click on the "Call log" icon on the main screen I get the message "no instance speech application - OK.

  It started yesterday and I have not changed anything.

  I can still access the call through "switch application" log but that takes too much time.

  Any ideas?

  Thank you

  T

  Have you tried soft rest by removing the battery for the 30 sec. ?

• BlackBerry Smartphones Call Log shortcut?

  is there a way to get the call log is displayed on the home screen? I do a lot of return calls and I'm used to a one touch access to call log

  I thought about it. go to the phone app click on the bb menu button/options/general options/intitial/set to call log.

  now when you click on the Send button green he's heading for the phone app, but the call log is the initial view.

• Removal of blackBerry Smartphones call log

  Is there a way to delete call log at the same time? I can only delete one call at a time... Very annoying thanks

  Thank you very much for your help!

• BlackBerry Smartphones Call log format questions

  Hello

  A week ago I have upgraded to the Curve 8900 of the BB 8700. I immediately fell in love with the new features and the presentation of the new phone. I just use the software provided with the 8900 to transfer all the data from the 8700, and I was disappointed to see that when I access the call log, I get them in a simple list which is no longer shows if the call was incoming or outgoing, and it doesn't provide any time. I scrolled all the menus, and it's really starting to frustrate the hell out of me.

  If one is familiar with this, or has an idea for a possible solution I would really appreciate it.

  Hi Sam and welcome to the forums!

  You should be able to see the time that you receive or make calls and if she was missed, incoming or outgoing (icons on the left side).

  Make sure you have your options set call log to 'call log' in the General options. Getting here press send, then press menu and select options. Now select"General options".» Find 'Phone list view' and select call log.

  This should help you in what you are looking for.

• Deleting blackBerry Smartphones call log

  If anyone knows, is there a way to delete the log of calls at a time, rather than delete every single entry?

  GoTo messages, click on a date, menu, display folder, logs of phone calls select and click here, scroll to the top and the prior deletion.

• BlackBerry 8350i smartphones call log problem

  No matter what we try including software reloading my live contacts connect continue to return to the top in the messages. change back the setting they can stay gone for one or two calls while they're just... have to keep Delete them out boring and tedious someone else had this problem?

  only, call log I find is to hit the call button, then go to the change of logging and save options re-record they just keep coming back, when they direct connect me is when they appear and each time they beep me during the conversation may be 10 or 20 of the same person in a row arg!

• Torch of blackBerry Smartphones will not send or receive photos of text

  Torch 9810.  At & T.  Brand new.

  Device will not receive pictures of the mass of text, or send pictures.  Already checked the settings and did a hard reboot.

  Help, please!

  Ah! It's another piece of the puzzle, indeed! Anything that might be useful that we do not know yet?

  In any case, I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should certainly talk to ATT... It is quite possible that they are not completely passed your services with a BB to another...

• BlackBerry Smartphones caller/receiver cannot hear anything ;(

  Help

  Problem when I call, I do not hear them, and they don't hear me. Help, please!

  Kay

  Curve 8520

  Hi Kay

  You tried to perform a battery on your BlackBerry® smartphone pull? If so, and you are stil affected by this, I suggest you perform a backup of your BlackBerry® smartphone, and then reload the software as described in the article below:

  KB11320 - how to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

  or

  KB19915 - how to perform a clean reload of software applications smartphone BlackBerry using BlackBer...

  Thank you

• Torch 9800 blackBerry Smartphone email not showing problem!

  Hello world

  I got my BB Torch 9800 for a few months. Already used to work properly, all my emails used appears in the messages folder. But these days, when I get emails my bb flashes red and it shows on the top of screen email icon. But when I open my messages folder shows an empty without any email folder, even though I can see the icon of e-mail showing pending emails there. I'm aware of this option which, if I press menu bb and then tap show all, my e-mail address with my name will appear. This way I can display the e-mails received. But I don't want to use this option, because I prefer all my emails go to the messages folder, that way I can have more space to download other applications. Please help and any advice would be much appreciated. Thanks in advance

  Note: if I recharge my camera all e-mails shows up in the messages folder. I don't want to reboot my device whenever I face this prblem.

  Is my QUESTION HARD to ANSWER? No one's taken the trouble to give me an answer, why?

  Hey hamdi,

  Welcome to the forums.

  You might have a problem with your database of Messages. Try to clear the database and tests of new messages.

  How to clear data from the BlackBerry Smartphone user

  Note * delete this database will delete all messages on your BlackBerry smartphone.

  You can backup your BlackBerry first following this article, but want to test before you restore all the data.

  Here's how to make a backup of http://bbry.lv/oPVWXc, here's how to restore http://bbry.lv/qgQxLo

• BlackBerry Z10 call log

  I know that the parameter/answer must be somewhere but I can not find help or the Forums, sorry.

  Return back the call logs are saved?  Mine don't seem to go 1 month and I wish it were longer, so I can find a long distance phone call, I did.

  Thank you

  30 days is all you get. There are no settings for it I know.