Toshiba 32TL838: flicker after fw upgraded in the menus, using HDMI input

Hello

yesterday I updated firmware of my 32TL838 to version 6.4.0Y.1 / 94.6.27.8 using the upgrade feature network.

After the upgrade, I reset the TV to start again with the factory settings.

During the quick installation after the reset, I noticed a very bad video quality. The entire image flickered, had a ghost effect and looked at interlaced. The menus were almost illegible.

Once the installation is complete, the TV switched TV (cable DTV) normal mode and at least the TV picture looked quite normal. While the input CABLE is selected, I can also open menus as before, they are displayed correctly.

But as soon as I switch to the HDMI input, the image becomes nuts once again, just like during the initial installation, including recoveries of TV menu. Sometimes it becomes stable for maybe 30 seconds, but then he is paralyzed again.

A few words about my setup: TV uses only input HDMI 1 and the cable entry, nothing else is connected.
Links to HDMI input to a receiver Onkyo TX - SR508 AV which is powered by a Fantec 3DS4600 media player and the Blu - Ray BDP - S373 player.

Because I expect the question of what-to-your-HDMI-wiring, I traded the HDMI cables but as expected which has not helped at all.

At least, I seem to be successful by bypassing the problem when you use the Fantec drive.

Before I updated the firmware, I was able to use the drive with 1080 p/60 Hz and the player has been installed as a result.

Now I switched to 1080 p / 50 Hz, and the video image seems OK again. (However, I made a short test and as I said, sometimes_
the image is OK for a short period).

Unfortunately my BluRay player has no menu to change the frequency, so I watch BluRay or online services, the player offers, is impossible.

So, what can I do now? A downgrade of firmware (if possible) would be a quick temporary workaround I could accept. But medium-term I'm expecting Toshiba to restore functionality that they promoted and for which I paid.
(Youtube stopped working with the old firmware and it seems that 1080 p/60 Hz no longer works with the latest firmware).

Anyone know how to downgrade the firmware using a USB? I already downloaded the previuos version tl838_853886.bin but I do not have a nail how (and if) it can be installed.

Thanks for your advice
BELEKTRO

Hello

As far as I know the isn t possible downgrade firmware.

But you said that you noticed this problem by using an external device connected to the HDMI 1 port.
As far as I know the Toshiba 32TL838 supports 4 HDMI ports.
I recommend you to check all of the 4 HDMI ports as well as to check all device configuration options.

Check for example the rate of active movement + option available.
This option allows to improve the rate of cooling of a TV

Tags: Toshiba

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