Touch of storm 2 9520 blackBerry Smartphones

Similar Questions

• Wifi blackBerry Smartphones with storm 2 9520 blackberry problem

  Guy

  2 days back, I bought a storm 2 9520.

  Whenever I try to connect my device to the internet with wifi, it's show failed to get the IP address.

  I can't figure out what to do with my camera.

  Please help as I am new bee to the blackberry family.

  And more over this is my first expensive legacy.

  Did you go through the steps of KB13363 to manually add the network?

• My Blackberry Storm device compatible blackBerry Smartphones cannot send media from other bluetooth

  Hello

  I have a Blackberry Storm Touch Screen phone. I am able to pair a bluetooth device different however when I'm trying to transfer some ringtones Mp3 or other files from Sony Ericcson or Nokia bluetooth phones is to send a message that unable to retry transfer.

  Can someone help me please on this. I am able to pair but unable to send or receive files

  What is the process to do that we need to have any software installed

  Nope... it's the procedure. Both devices must be involved. I advise that they mark again each other as trusted. Then, on the BB receiver, you need to do the "Receive using BT" command and then only Initializes the sending of the transmitter unit. This is how it works. The error "Failed to find the service" is documented as happening when the exact steps are not met. Most people skip the step of "Receive using BT"... without it, nothing will happen.

• HELP - 9520 blackBerry Smartphones do not connect to bbm/facebook app/no email

  OK, im tired of Google looking for help on this topic without finding answers

  I bought a Storm 9520 on vodafone just after the new year and so far ive just are a total pain. I can open the bbm and when I add people or they add me, applications just not send.

  Also, my contract said it came with email free blackberry, I did not. Infact I can not get any email on the phone, he sends me just an Assistant where I need a password I do not know.

  Facebook app connects - I get the message "cannot connect because a data service is not available...". ». When I try and send a photo on facebook... nothing, just to get the same message. So far ive been using the browser for Facebook that works very well, with wifi, so I know I can get internet.

  Its my first blackberry and if I can't find a resolution to this problem it will definitely be my last.

  Is that what Im missing? Everything I should have done when I got to the phone?

  Any ideas? Help, please!

  Thank you

  Calum

  Sorry for this late reply, completely forgotten about this post, but better late than never just to get closure on this.

  It was really simple, I just had to ring upward, my data service had not been activated. When I received the phone the sim card initially had not enabled so I had to ring upwards to activate this aswell, looks like they forgot to activate the services on my sim card at all.

  Had no email either... still need to ring upwards to activate that.

  Sorry again once and thank you for your answers.

  Calum

• Disorder of storm replacement of blackBerry Smartphones

  I got a replacement Storm 9530. I backed up my old one and was able to get almost everything in my old phone to my new phone. I bought 2 games on the App store that did not come the new phone. I kept the same memory card and used in the new. I still have my old phone. Is it possible to make these games my new phone or I have to buy them again? Thanks in advance.

  The wizard of switching device in the Desktop Manager.

  Download Desktop Manager here:

  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

• Error on my Storm 9500 for blackBerry Smartphones

  Hi evryone,

  Hello
  I use Blackberry Storm 9500 with OS 4.7.

  For awhile, I had problems with my camera.

  I unsucceeded change my sound profile.

  I tried to click on "Set Ring Tones/alerts" every time, it didn't go anywhere.

  Same thing if I try to chacnge via main menu > options > ring tones/alerts.

  It seems like the "Set ring tones/alerts" funtion had been blocked.
  Everyone would like to share with the way to solve this problem?

  Thank you

  Hi JSanders,

  Thank you for the information.

  I tried all methods to correct the prior agreement of the problem to post my question on this forum.

  in any case, I solve the problem right once I confirmed my message, but I still have to make some additional adjustments to the device.

  It seems that the problem occure once I upgraded my OS to the latest version, even if it was recommended.

  I solve the problem of

  1 data backup using the BlackBerry Desktop Manager.

  2. unplug the unit of BB to the computer.

  3. go to the main Menu > Options > Security Options > General settings

  4. press the Menu button, then press on wipe Handheld.

  5. the device to initialize and wait for the device to restart and idle.

  6. connect the device to the computer and synchronize data.

  7. setting of parameters which is not covered by the backup process.

  8. now the machine works fine.

  Once again, I thank again, you & best regards.

• BlackBerry smartphones can not log into my world...

  Hi all.. I'm faiz of Malaysia... I use storm 2 9520 blackberry... After I upgraded my app world software I can not connect to my world... Displays an error message "an error has occurred. Please try again '... The bb and password are correct... So far, I can't upgrade a my request... Can someone help me with this problem... When I try to connect using the computer, it's OK... No problem with the password and the id... Please help me someone... Thank you all...

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB25882 "An error has occurred. "Please try again later" is displayed when the user tries to access BlackBerry App World

  I hope that it contains something useful

  Good luck and let us know

• BlackBerry smartphones my questions on the Storm 2 9520

  Hello everyone I do not have a Blackberry but I intend to update my phone soon and get a (I currently have a Nokia N95 8 GB). I looked through the list of Blackberry models, and the 9520 that I fell in love was the Storm 2 9520. I will probably get one, but I have several questions that I couldn't find clear answers on google. I'm picky about details on a phone, so I want to know everything before get you it. Here is the list of things that I had on my mind:

  -J' read that this phone records videos in 3gp format and not mp4. I'm a little worried about that, because I feel 3gp is less intense than mp4 by Windows (Win 7 user here). For example, 3gp, I filmed with an old phone years ago don't even open correctly in most players and no audio. So, is the format the phone records in playable correctly in Windows (Linux too)?

  -J' I always rename my pictures and my videos after taking. With the 9520, you can click a button or menu entry to rename an image / clip immediately after making it? Or they be saved with a name only automated, and you need to open your file browser and navigate to the file to be renamed?

  -A curiosity, I got on the touch screen if it is based only on the detection of heat or by pressing physics too. What I've seen, the heat detection is used when you lightly touch the screen and select the stuff / drag, while only pressing is used actually click. I'm curious because I could use my phone outside in the winter when I have leather gloves, and the screen can not detect my body energy then. Of course, it is difficult to use any phone with gloves, but I sometimes do to some extent

  -Use the charger micro-usb port, or another port? I know that some devices that use USB for charging and connection to the computer, which is a method that I prefer in general. No problem if it is not, just curious.

  -In the specs of the phone, it says maximum 8 GB micro-SD cards are supported. Someone can confirm that more cards are inconsistent and do not work (16 / 32 GB ones)?

  -J' read on a website that the only way to configure e-mail is to have a Blackberry Enterprise Server (do not exactly know what what). But you need to register with Blackberry using a classic IMAP / POP email account (like gmail or yahoo mail)? And besides, you need to register with any Blackberry service to use 3 G internet supplier or to use messenger (YIM MSN and AIM)? I'm guessing not, but always ask to be sure.

  -J' heard some phones have this limit / problem, so just to be safe: can put you MP3 transferred from your computer as ringtones? Or do you need to download them online from special services, as I heard some phones force you to?

  -J' read on several websites that there are complications with the installation of applications via the data cable. That's how I install most of my programs of others on phones. So if I have a jar or jad file on my desktop, is there no possible to install it via data cable unless I have an additional file with it? Same question for no java Blackberry applications.

  -All Web sites mention that the OS 5 web browser does not support flash on web pages (which I find quite sad). However, I can still play the files flash directly from my phone so I just open the swf file?

  -Can you play audio files in ogg / wav format? In addition, it can play video ogv, avi or mpeg?

  -Can I download themes for it that change the icons and colors of the menus? I guess the definition of custom screen (independent of the subject) shouldn't be a problem. Also, is there a free software that allows you to create your own themes and exporting it to the phone via data cable?

  -Are there also a front-facing camera for 3G video chat?

  -J' read on the differences between the 9520 and 9550 and that the 9550 has a frequency of additional network, sure it can work. Everyone says that you can not use a Blackberry in America if you buy it in Europe, in particular the 9520. Is this true? And the more vital than the 9520 9550 compatibility?

  -OS 6 will come to the 9520 too? Some sites say it won't, while than others whether in devices that it will support an update. Hope very much it will be

  -Finally, this could be a sensitive issue and I don't know how poorly seen on it is here. But it's easy to unlock / debrand the 9520? I would like to get the latest versions of firmware and do not have the limited phone.

  Someone mentioned the provider to branding is not done for commercial reasons, but in order to keep the compatible phone (and shouldn't even be illegal to debrand). So I think it should be ok.

  Yes, they are a lot of questions that may seem ridiculous. I got this phone for several years, so I want to know all about it. Thanks to all those who can help you meet them, and keep up the good work with phones

  Hi and welcome to the Forums!

  Wow! You do your job, I admire that! I'll answer what I can...

  MirceaKitsune wrote:

  -J' read that this phone records videos in 3gp format and not mp4. I'm a little worried about that, because I feel 3gp is less intense than mp4 by Windows (Win 7 user here). For example, 3gp, I filmed with an old phone years ago don't even open correctly in most players and no audio. So, is the format the phone records in playable correctly in Windows (Linux too)?

  3GP is the native video recording format. All you need is the codec on your PC to read. I downloaded a free transcoder and it not only transcode avi (and other formats) for me, but also to put the codec appropriate in what I can play natively without transcoding. QuickTime, I think a codec were also held. There are plenty of audio and the recorded video.

  MirceaKitsune wrote:

  -J' I always rename my pictures and my videos after taking. With the 9520, you can click a button or menu entry to rename an image / clip immediately after making it? Or they be saved with a name only automated, and you need to open your file browser and navigate to the file to be renamed?

  Hmmm... haven't really tried to do... worst case, of course you can rename them later.

  MirceaKitsune wrote:

  -A curiosity, I got on the touch screen if it is based only on the detection of heat or by pressing physics too. What I've seen, the heat detection is used when you lightly touch the screen and select the stuff / drag, while only pressing is used actually click. I'm curious because I could use my phone outside in the winter when I have leather gloves, and the screen can not detect my body energy then. Of course, it is difficult to use any phone with gloves, but I sometimes do to some extent

  In fact, storm BBs use two detection of heat as well as the physical press. It's called SurePress technology. Heat detection determines where on the screen you touch and then physical pressure activates the 'click' somehow. The entire screen is great physical button, whose activity is determined by your finger on the screen position when you press. As such, I doubt it'll work with gloves on at all. I know, on the ski slopes, I remove my glove to do something with my 9550.

  MirceaKitsune wrote:

  -Use the charger micro-usb port, or another port? I know that some devices that use USB for charging and connection to the computer, which is a method that I prefer in general. No problem if it is not, just curious.

  On the BB, a port for all functions. Micro USB for charging and attached USB data transfer. When connected to a PC with the drivers installed, the BB will be time load (from the USB port of the PC) as well as allow the transfer of data.

  MirceaKitsune wrote:

  -In the specs of the phone, it says maximum 8 GB micro-SD cards are supported. Someone can confirm that more cards are inconsistent and do not work (16 / 32 GB ones)?

  Technically, the BB model is unrelated to the size of the SD card, it supports. It is rather a function of the OS level that the BB is running according to the instructions this KB:

  • KB05461 Formats supported by the version of BlackBerry Device Software of card MicroSD

  MirceaKitsune wrote:

  -J' read on a website that the only way to configure e-mail is to have a Blackberry Enterprise Server (do not exactly know what what). But you need to register with Blackberry using a classic IMAP / POP email account (like gmail or yahoo mail)? And besides, you need to register with any Blackberry service to use 3 G internet supplier or to use messenger (YIM MSN and AIM)? I'm guessing not, but always ask to be sure.

  What this site is fake. If you happen to be in a business with BES (or purchase hosted BES) environment, you can indeed have the enhanced features that allow only to BES. But, through BIS (Blackberry Internet Service), you can interface more all connected to the internet e-mail services. See this:

  • http://us.BlackBerry.com/support/blackberry101/Setup.jsp#tab_tab_email

  You mus, t, however, Subscribe to the level of the appropriate of your carrier data plan to activate the true PUSH email function bis.

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  MirceaKitsune wrote:

  -J' heard some phones have this limit / problem, so just to be safe: can put you MP3 transferred from your computer as ringtones? Or do you need to download them online from special services, as I heard some phones force you to?

  I've never tried it myself, but I'm sure you can define file types to be ringtones to several media.

  MirceaKitsune wrote:

  -J' read on several websites that there are complications with the installation of applications via the data cable. That's how I install most of my programs of others on phones. So if I have a jar or jad file on my desktop, is there no possible to install it via data cable unless I have an additional file with it? Same question for no java Blackberry applications.

  Applications can be installed via the data cable as long as they meet the necessary criteria to make according to this KB:

  • KB15172 How to install applications using the application loader tool in BlackBerry Desktop Manager

  If you have the .jad file, which can simply be copied on the BB and then executed on the BB to install the application.

  MirceaKitsune wrote:

  -All Web sites mention that the OS 5 web browser does not support flash on web pages (which I find quite sad). However, I can still play the files flash directly from my phone so I just open the swf file?

  Support no BB FLASH at the moment.

  • KB13156 Support for Macromedia Flash for BlackBerry smartphones

  MirceaKitsune wrote:

  -Can you play audio files in ogg / wav format? In addition, it can play video ogv, avi or mpeg?

  You can find all media information of compatibility via this KB:

  • KB05482 Media types supported on the BlackBerry smartphone

  MirceaKitsune wrote:

  -Can I download themes for it that change the icons and colors of the menus? I guess the definition of custom screen (independent of the subject) shouldn't be a problem. Also, is there a free software that allows you to create your own themes and exporting it to the phone via data cable?

  Yes, you can download themes (I have to admit no experience with this...) I found no need to use themes that I need my BB to feature what I need... themes he dressed simply in my humble OPINION). I have no idea on how to create themes.

  MirceaKitsune wrote:

  -Are there also a front-facing camera for 3G video chat?

  N °

  MirceaKitsune wrote:

  -J' read on the differences between the 9520 and 9550 and that the 9550 has a frequency of additional network, sure it can work. Everyone says that you can not use a Blackberry in America if you buy it in Europe, in particular the 9520. Is this true? And the more vital than the 9520 9550 compatibility?

  This issue is not that I consider as responsible. Everyone has their particular circumstances they need to meet. The features of the search machine and the frequency ranges of carriers that you want to run. Then choose the device that fits your specific needs.

  MirceaKitsune wrote:

  -OS 6 will come to the 9520 too? Some sites say it won't, while than others whether in devices that it will support an update. Hope very much it will be

  Without no doubt... but this isn't an authoritative answer. And you will not be able to receive replies by authorities here. Basically, upgraded the specs for OS 6.0 here:

  • http://supportforums.BlackBerry.com/T5/announcements/announcing-BlackBerry-device-software-6-0/TD-p/...

  With the series Storm conspicuous by their absence, I consider any current to be candidates for the OS6.0 storms. But it is indeed in my humble OPINION.

  MirceaKitsune wrote:

  -Finally, this could be a sensitive issue and I don't know how poorly seen on it is here. But it's easy to unlock / debrand the 9520? I would like to get the latest versions of firmware and do not have the limited phone.

  Someone mentioned the provider to branding is not done for commercial reasons, but in order to keep the compatible phone (and shouldn't even be illegal to debrand). So I think it should be ok.

  Hmmm... release information can be found here:

  • http://www.BlackBerryFAQ.com/index.php/How_do_I_unlock_my_BlackBerry%3F

  But I'm not sure of your premises. You seem to be saying that you are locked in your level of update of carriers, as long as your BB is blocked. This is false. Unlocking is simply the function to allow your BB run on a network of different carriers... at the level of the BONE is irrelevant to that. You are free to use the carriers released OS for your specific model BB... There is just a tiny thing that you need to follow. But unlocking is not necessary to do so. There's nothing illegal or anything about unlocking. But it is useless unless and until you want to reverse your BB to another carrier.

  MirceaKitsune wrote:

  Yes, they are a lot of questions that may seem ridiculous. I got this phone for several years, so I want to know all about it. Thanks to all those who can help you meet them, and keep up the good work with phones

  Anything stupid on your questions at all... took a while to write the answers and I regret that I have not all of them for you.

  Good luck and let us know!

• Phone smart BlackBerry Smartphones constantly reset - storm 9520

  Hello my dear forums support team, I have a problem on my blackberry storm fault 9520.a page appears when the blackberry browser launches a web page.the device went to restart constantly.but on the other hand when I launched the web browser opera mini everything works perfect.can someone please tell me what is the problem with my phone.i guest could be the software conflict or to some files is missing? RIM, you need to do more better... u r much more behind the others...

  Hello

  Well well... things are what they are...

  ipohsam wrote:

  you need a plan sufficient active data to go along.if not the default blackberry browser will not recover any web page.

  With the older OS levels (which, being a product of end of LIFE, is that your 9520 can have all), in fact there was a restriction on the native browser requiring the purchase of a package of sufficient data to be able to use the browser, even via WiFi. It's just the way it was. With new levels of OS (only available, naturally, for the most recent non - EOL products), this restriction has been removed, and the browser can be used with the WiFi only and no associated data plan. I wish it was different... but it's not.

  BlackBerry devices in fact are very complicated... they have not really made for the occasional user who depended on things to be simple and easy. And this is especially true for older models of devices, as yours is. Unfortunately, being a former and device at the end of LIFE, there is no level of available most recent OS and therefore, none of the latest easy to use features are available for this model.

  I wish that the situation was better for you, but unfortunately it isn't and is a consequence of choosing such an old and device for end of LIFE.

  Good luck!

• BlackBerry Smartphones Blackberry storm 2 9520

  Someone knows how to do a full format on the phone and re - install the new OS to change carriers and to get rid of the default enterprise server

  He shouldn't put the return policy and had to do. just remove it.

  See the article in the Knowledge Base RIM here for more information about how to remove an it strategy. See method 3 in the link:

  KB14202 How to remove a policy from IT to a BlackBerry smartphone

• BlackBerry Smartphones Pls help me my 9860 touch hangs when boot nd the system does not recognize the usb port when it freezes on startup

  Recently, my 9860 touch starts not finished... It stops at halfway when startup nd freeze... 2ndly starting my system recognizes usb d port, but when it comes to where it stops booting, the system doesn't see it me collapses more so to reload the software

  Hello Dtobs007

  Welcome to the community

  I recommend you try first method Mode without failure. Article ID: KB17877 How to start a mode BlackBerry smartphone without failure.

  Another thread explains how to fix this problem, for your reference.

  By JSanders. http://supportforums.BlackBerry.com/T5/BlackBerry-torch/BlackBerry-torch-9860/TD-p/2597381

  See you soon and good luck.

• BlackBerry Smartphones Blackberry Media Sync continues to display 'Please connect a Blackberry smart phone' when the Blackberry Storm is connected to the PC

  About a 2 months ago when I would like to connect my (the first storm) blackberry storm to my computer via the USB cable supplied with the phone, I was able to transfer music from my computer (itunes) to the blackberry via Blackberry Media Sync with no problems (open Blackberry Media Sync, connect blackberry to the computer via the USB port and screen Media Sync would change so that I could sync to the blackberry storm music). I didn't even have to install Blackberry Media Sync in December 2009

  But now after I connect my Blackberry Storm to my computer, the screen of Blackberry Media Sync does not change and continues to display "please connect a Blackberry smartphone. I tried these tips I found online:

  1.) several reboots my computer (windows vista)

  2.) update/reinstall Blackberry Media Sync, then by restarting my computer

  3.) reconnection from blackberry to the computer, then open Media Sync

  4.) Open Media Sync first and then connect the blackberry to the computer.

  5.) installation BlackBerry USB and Modem drivers (even if I can't find the USB driver for it under the Universal Serial Bus Controller when I check in the Device Manager when you go to control panel – system and Maintenance – Manager of devices, but I found a v2 COM4 and COM5 RIM virtual serial Port when you select "devices by connection" under display in Device Manager) or are RIM Serial Port virtual v2 COM4 and COM5 drivers I'm looking for?

  6.) go to Options (on blackberry) - memory and make sure Media Card Support, Media Transfer Protocol (MTO) and Mass Storage Mode Support are resolved on 'On', the encryption Mode is set to 'None' and mass storage Mode Auto activate when connected, it the value "Prompt" although I tried to 'Yes' as well. It says I have 785 MB of memory space of the unit out of 879 MB total memory of the device and 7.1 GB of free space on a total of 7.3 GB of Media Card Media Card.

  None of the above tips and troubleshooting tips worked. I also checked the Blackberry technical solution center but I've not found anything there that has contributed to the other. I found discussions forums online, including issues of people with 'blackberry media sync cannot connect to the device' pop up, but I have not had this pop-up. The Media Sync screen remains just the same as if I never connected the blackberry storm to my computer in the first place even if my blackberry storm recharges via the computer.

  Is there something that I miss or have not yet done? What should I do?

  Too bad. I went to a Verizon store and they me remove the battery and turn the blackberry. Worked like a charm and I can now use Media Sync.

  Also told me that I need to update the software of the phone blackberry using Blackberry Desktop software (I have version 4 and need to update to 5) and make sure to choose to back up files when you are prompted during the update or you will lose all files, the media and info saved on blackberry.

• BlackBerry Smartphones Opera4 does not work on my Storm 9500

  I installed on my Storm 9500 OM4, but when opening it shows ' the Mini Oper application attempted to access a network connection to low altitude. Here afford that?' twice and then the application does not connect to the internet. The phone displays 'edge' only. I don't have a BIS in my country.

  Hello

  One thing you left was how you have responded to the message you received. Did say you Yes or no? Twice?

  In any case, it may be that your BB, which I assume that you have purchased 2nd hand, did not properly prepare for your use by the previous owner. Please see the bulletin:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  In addition, it is possible that they had this BB associated with BES and did not remove the it policy... Review:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  Further still, your voice-level services work correctly? And you can find a WiFi network to see if Opera works that (as a test please)?

  Please let us know the results of your review of all the foregoing, accurately.

  Thank you!

• BlackBerry Smartphones Blackberry storm freezes

  I installed a theme on the app world and it slowed down my storm I turned it off and took out the battery... .bit now it starts just to the top of the bar is fully charged and that's all that it freezes... I don't know what to do... .a please help me

  • Start the machine Mode without failure.
  • Go to Options > Advanced > Applications and remove this theme.
  • Restart in normal mode.

  ***********
  Article ID: KB17877 how to start a mode BlackBerry smartphone without failure http://www.blackberry.com/btsc/KB17877

• TOUCH SCREEN of blackBerry Smartphones

  With the help of Bold 9790. Press the screen function doesn't work don't most of the time, and after that reboot it works for a while and stops at functioing. Help, please

  Hello anilata

  Welcome to the Forums of the BlackBerry Support

  Have you recently downloaded any theme or wallpaper or installed the brand new app?

  Please try to start your machine in safe mode:

  KB17877 : How to start in Safe Mode BlackBerry smartphone

   

  On safe mode, check if you have had the same problem with the touch screen as before. If it works, then you had to remove any recently installed 3rd party application or undo these changes.

  If the problem persists then you should also consider a reload of the OS, any software problem can be fixed by reloading.