touchpad freezes for a second press of a button

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  Post edited by: ralph_af

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• Photoshop CS5 freezes for a few seconds on a long press on the tools.

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  You have installed Zoom right?

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• G7-1310us Pavilion: touchpad gets frozen for 3 seconds after the use of the keyboard

  I use my laptop in my class of coding and programming.  The problem is related to the touch pad.  It works but for some reason when I use the keyboard (just by pressing a key will do) it locks the key for three seconds.

  can you help me with?

  Hello

  Normally, you just have to disable SmartSense or PalmCheck Control Panel of Synaptics - but from what I've seen, it seems no longer works for Windows 10 versions of this driver.

  You may be able to work around this problem as follows.

  First, download the Synaptics driver on the link below and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp59001-59500/sp59155.exe

  Disable your wireless card (should be f12 ).

  Open Control Panel, open programs and features, right click on the Synaptics driver and select uninstall.

  When finished, restart the laptop.

  When windows rebooted, open your download folder and re-run the installer of Synaptics - when it is finished, restart the laptop.

  Open the Synaptics settings panel, disable SmartSense or PalmCheck , then check if the touchpad works now with a key on the keyboard is pressed.

  If so, turn on your wireless card and use the utility on the following link to prevent Windows 10 to update automatically the Synaptics driver.

  https://support.Microsoft.com/en-GB/KB/3073930

  Kind regards

  DP - K