Touchpad problem - Satellite A50-111

Hello. Last week, I bought my laptop and here I am with a problem of inportant.

The touchpad does not work correctly. When I take the finger above the cursor jumps up and down even when the finger is motionless. (It's like the mouse cursor oscillates on its expected position). It is very difficult to click on anything whatsoever. I use an external USB mouse that works very well.

I don't think that it is a driver/software problem. I use a linux live CD (Knoppix 3.7) distribution to check if the problem persists under linux. He does.

Is there someone else with the same problem here? Don't you think that, given the information above, it is a hardware problem or would it be the drivers?

Hello

In my view, it cannot be driver issue, as all drivers are put to the test. It is very difficult to say what is a problem.

You can check all the mouse settings including the advanced feature settings. Y at - there no any improvements you can contact the after-sales Service of Toshiba partner. Those are responsible for all material tests.

If you need info on the Service partner you can find it on
http://EU.computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT

Good bye

Tags: Toshiba

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