Touchpad problem - Satellite C855 Windows 8

Similar Questions

• Satellite C855 - windows factory reset

  My wife bought me this laptop toshiba Satellite C855 for Christmas last year and it came with windows 8, but Icouldnt do for windows 7 ultimate had instead put, but my son has been so screwed up then that Ive been working away while I would do a factory reset and how would that work

  Disk recovery or recovery Flash Media key appeared in the past by using the preinstalled software called Recovery Media Creator described and mentioned in the user manual as?
  Isn't it?

  That s no good guy.
  In this case, you can simply follow the advice coming from Ilay.
  You wish to order this disc of the Arvato. Link above.

• Touchpad problem - Satellite A50-111

  Hello. Last week, I bought my laptop and here I am with a problem of inportant.

  The touchpad does not work correctly. When I take the finger above the cursor jumps up and down even when the finger is motionless. (It's like the mouse cursor oscillates on its expected position). It is very difficult to click on anything whatsoever. I use an external USB mouse that works very well.

  I don't think that it is a driver/software problem. I use a linux live CD (Knoppix 3.7) distribution to check if the problem persists under linux. He does.

  Is there someone else with the same problem here? Don't you think that, given the information above, it is a hardware problem or would it be the drivers?

  Hello

  In my view, it cannot be driver issue, as all drivers are put to the test. It is very difficult to say what is a problem.

  You can check all the mouse settings including the advanced feature settings. Y at - there no any improvements you can contact the after-sales Service of Toshiba partner. Those are responsible for all material tests.

  If you need info on the Service partner you can find it on
  http://EU.computers.Toshiba-Europe.com/cgi-bin/ToshibaCSG/generic_content.jsp?service=EU&ID=ASP_SUPPORT

  Good bye

• Satellite C855-2GX - touchpad is lagging while doing somehting that need RAM

  Hey all :)

  I have a toshiba Satellite C855-2gx
  My problems touchpad lag so much if I install a software or I'm doing something which need to ram (games, defragmentation)

  There is no solution for my problem please :'(

  and sometimes the shift of the pc (keyboard and mouse do not work)

  Sometimes, I noticed the same on machines with low performance. It happens when the drive is extremely busy and portable needs performance for some intensive like defragmentation operations or antivirus scan.

  What you can do about it? In General, you can improve Ram to increase performance of s for laptop and also you can optimize the preinstalled operating system. With optimize I mean you can disable all unnecessary applications and the boot process for your laptop will take care with less background process.
  Also disable the Windows automatic update installation. Use the option check for updates but let me choose...

  I think that you need to upgrade RAM. If you need advice or help with this let us know.

• Satellite P300-1 year - Touchpad problem with AC adapter / CC

  I have a laptop Satellite P300-1 year and from the beginning (two weeks)
  I have a touchpad problem: it will not immediately responsive and the pointer shakes when pressing the key. Very often, it freezes for only one or two seconds.

  It's VERY annoying. A USB mouse works perfectly.
  I tried to reinstall the drivers of the ALPS, tried Synaptics ones, just try Windows Vista drivers: no way.

  Now, I found the reason: this question is present only when the laptop is powered by the AC adapter / CC.
  With the battery, the touchpad is perfect.

  I contacted Toshiba Service and thay said that they do not change the AC adapter if I don't mean before a full system restore!
  Is it not more simple just try with a new adapter and then only, if the problem persists, try more drastic procedures?

  Anyone had this same problem?

  > I contacted Toshiba Service and thay said that they do not change the AC adapter if I don't mean before a full system restore! Is it not more simple just try with a new adapter and then only, if the problem persists, try more drastic procedures?

  The point is that your laptop should be always verified using the Toshiba factory setting.
  Why? Because the ASP wants to make sure that this issue is not related to a software problem (compatibility problems with applications 3rd part). Software problems are not covered by the warranty.

  In addition the ASP will always recover the laptop before the verification of the pieces of equipment to malfunction. Therefore, you should always back up your data from the HARD disk until you send the laptop to check.

  I recommend you to reinstall the operating system using the Toshiba recover disc and then check if the problem appears.
  If yes you can contact ASP and could provide all the necessary details for only one technician.

  Good bye

• Satellite C855 - 2M 1 - AMD graphics driver automatically update problems

  I have a Satellite C855 - 2M 1 and installed windows 8.1.

  I installed the first upgrade of the video driver from Windows update (WDDM 1.2 02/11/2013 9.12.8.0)
  and it works well.

  Lately on windows update has been released a new driver (Advanced Micro Devices, Inc. - Graphics)
  Adapter WDDM1.3 - AMD Radeon HD 7500/7600 Series)
  I tried to update the driver but when windows restarts it does not load the driver and restore the old.

  I tried to manually uninstall the driver and updated, but it fails.

  Any help on this would be much appreciated.

  Thank you
  Andy.

  Hello
  To be honest I m not very well why the autopilot GPU update could not complete successfully, but I guess that the update is not out for the AMD Radeon HD7610M, which is built into the laptop.

  I also read a discussion on this issue in the Microsoft forum, and it seems that there are other people having exactly the same problem with this update.

  [Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.3 - AMD Radeon HD 7500/7600 series update problem | http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/problem-with-graphics-driver-update/a7a6da38-6575-405b-86c2-71a620be06b7]

  The question is therefore probably related to wrong or incompatible driver GPU

• Satellite C855 - update Windows AMD 7610 GPU causes restart and restore

  On a TOSHIBA Satellite C855 with graphics AMD Radeon HD M 7610, I'm getting repeat ' Advanced Micro Devices, Inc. - Graphics Adapter WDDM1.3 - AMD Radeon HD 7500/7600 Series "update problems when installing the Windows 8.1 (64-bit).

  During the installation of the update, restart the laptop and only a restore option is available.
  Every time this update causes a reboot and restore.
  A very miserable situation.

  Toshiba knows why in this case, what is the solution?
  Update Microsoft recommends this update for users of Toshiba.

  Toshiba has official advice on satellite users should apply Windows updates like these?
  This problem has been ongoing since late December;
  [http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/problem-with-graphics-driver-update/a7a6da38-6575-405b-86c2-71a620be06b7]

  Kind regards.

  Before you begin to discuss your problem, I would like to know if you have updated Windows by following the instructions on http://www.toshiba.eu/innovation/generic/windows8_1-message/?
  You will find detailed instructions for the Win8.1 update.

• Windows Recovery CD lost 8 for Satellite C855

  Hello

  Thus, on December 18, 2012, I bought a Toshiba Satellite C855
  (Intel Core i5 - 3210 M 2.5/3.1 GHz, 4 GB RAM, 500 GB HDD, Windows 8, USB 3.0, Bluetooth)

  After a while, I put windows 7 on the laptop.
  Now I want to reformat and put windows 8 and put to upgrade to windows 8.1.
  The problem is that I can't find my restore CD.

  There is no windows key on a sticker on the laptop or the box.
  There isn't just a windows sticker 8 under the laptop, but no key.
  I read that I can ask for a replacement CD key, but I have no idea how to do that.

  Any help would be appreciated.

  Kind regards

  Liam

  You can order this disc of recovery from this page:
  https://backupmedia.Toshiba.EU/landing.aspx

  Here is also some information on the order of recovery DVDs
  http://APS2.toshiba-tro.de/KB0/TSB0202TA0000R01.htm

• Windows 8 factory reset on Satellite C855

  Hello

  I have a Toshiba satellite with windows 8 preinstalled c855.
  My laptop has recently been plagued by the loop of crash "your pc ran into a problem.
  I have nothing on what I need, all the photos are saved on several memory cards. I tried to reset, by pressing 0, while applying power. The problem is thay he don't give me the option to reset to out of box state.

  Just asking if I want to delete all data and partitions or if I want to rewrite the partitions.
  I don't know what that means, but if I choose to delete all data and partitions will be it clear windows 8?
  And, if so, that I don't have a drive with him and it was preinstalled how Ireinstall it?

  I looked on ddisc. management and it says I have 2 healthy recovery partitions to 400 MB and the other to 1 GB. They all have two say 100% free.

  Can someone help me on how to restore settings without losing windows 8 and without the disc because it is not come with her.

  In s manuals is clearly describes how it works. Each owner of the laptop must create recovery DVDs or USB using preinstalled recovery Toshiba recovery media creator tool support.

  I recommend you to proceed as a first step, before you do anything else. Please let us know if it works.

  Anyway, how do I resume Win8 machine you can read on http://aps2.toshiba-tro.de/kb0/TSB2A03ES0000R01.htm
  Check it out please.

• Satellite C855 - 2fc w / Windows 8 - audio/video trolling and buzzing

  For the past week or so I have experienced a problem audio previously unencountered with my Toshiba Satellite C855 - 2fc (windows 8 OS).

  I had the machine since mid-February, but it was only recently that I found that whenever I try to read multimedia files through any player - mainly Media Player Classic with CCCP codecs, VLC and iTunes, but also when streaming video and audio line - everything I watch/listen to will sometimes meet a hum and that for a brief moment it blocks on a time of audio/video of the same way as shown as in this video:

  http://www.YouTube.com/watch?v=CF9Pvdsz0UM
  (not my video or on the same make of the machine, but the symptoms are exactly the same)

  Although it is extremely annoying this happens particularly often - well that the time is not entirely predictable, I've found that when you listen to a podcast, it would occur about every forty minutes - I'll post again after trying time during video playback.

  Whenever it happened I already had the the Task Manager ready and waiting, but so far I have not noticed any jump in CPU or anything whatsoever on the performance tab or anything that would stand out as being abnormal.

  I'm lost as to what to do about it and what could have caused this--suddenly, it started happening so I thought that there might be a possibility of a windows update or some such thing to happen, but while they inspected my audio driver status in Device Manager I saw that the option to go back to previous versions has been grayed out indicating that they had not been modified since I first used the machine, which means one of the indices only I had as to its possible causes has been removed from the list.

  I spend most of my time watching some stuff on my laptop and it drives me crazy so if you help me to solve this problem, I love you + forever +.

  Hello

  Here are a few comments on the youtube page regarding this video, and some people have already solved this problem. But it wasn't always the same solution.

  A user solved this disk defragmentation HARD running and this contributed to this day

  Others used a software called malwarebites pro.
  It seems that this software one causes some delays during which crisscross the audio.
  You have this software?
  If so, uninstall the pro malwarebites check how it will work.

• Satellite C855-1GN does not start the Windows system

  My Satellite C855-1GN will not load Windows.

  After pressing start it say starting windows the four colors appear in the center of the screen and seem to vibrate slowly but will not following charge.

  I ve restarted and run the fix for the system, but it cannot solve the problem, run the system restore but luck is.

  Can anyone help?
  I put t really want to reload the discs so it s not necessary that the girl has loads of work United to this topic.

  She may lose.

  see you soon
  Phil

  Hello

  You are able to access the advanced boot menu by pressing F8 while turning on the unit?

  If you are able to do so, you should try to start the computer using one of the advanced options available in the start menu.

  You can try to start the laptop computer using the last known good configuration or you can try to repair the system by automatically selecting the repair my computer option, you can try to start the machine in safe mode to access important data on the HARD drive.

  Finally (after data backup) I would recommend to recover the laptop using the Toshiba recovery media

• Satellite C855-22U - quality audio output problem

  Hello

  I have a Toshiba Satellite C855-22U (OS Windows 8) Audio Output is really bad, not only music, but also record something (through the software like Audacity, for example and listening to the result on the other PC)

  How can I solve this problem?
  What settings I change?

  Thank you very much

  >... Audio output is really bad
  Is this notable with only internal speakers? Have you tested with headphones or external speakers?

• Win 7 of the touchpad does not work on Satellite C855-21V

  Hello everyone!

  I have a Satellite C855-21V and it came with Windows 8. After a week of disaster I m sure I want never again a Windows 8 on my computer!

  So, I installed Windows 7 and can find all the drivers somewhere in the internet.
  The only thing that does work is the touchpad.

  8 Win driver Don t work and other models the driver win 7 do not work.
  Does anyone know what brand the touchpad or where to find a driver for win 7?

  Thank you all for the help!

  Best regards

  Frank

  Hello

  First and foremost the touchpad should work after installing Win 7.
  The Windows contain a standard touchpad driver that needs to control the touchpad.

  Of course the extra Synaptics driver installation would give more willing touchpad (fingers to scroll, etc.), but also without the driver Synaptics touchpad should work.

  In any case, I already mentioned the Synaptics driver that you can download that here:
  http://www.Synaptics.com/resources/drivers

  PS: is the active touchpad? F5 turns the touchpad on and off

• Nothing works without problem on my new Satellite C855-12J

  Hello

  A few days ago, I bought (in-store) laptop Toshiba Satellite C855-12J.
  Parameters:
  -Win 7 64 bit,
  -Intel Pentium 2.2 GHz B960,
  -AMD Radeon 7610M 1 GB.
  -4 GB of RAM,
  -500 GB HARD drive,
  -internet 24Mbps (provider: NETIA).
  -McAfee antivirus (license 1 month).

  After you have installed all the drivers, programs and updates, I saw one thing: nothing runs smoothly, especially the browsers (Opera, IE). But it's not the worst:

  -Games (World of Tanks, League of Legends, CS 1.6, CS: Condition Zero) are late development, but unusual way: there are normal report, stable fps (LoL - 60 frames per second), but suddenly, at random times (more often in teamfights), the game freezes for 1-3 seconds. There are also sound bug in games: even if there is no frost, voice is often trolling ("D-d-d-d-d-doublek-k-k-k-k-kill"). Of course I tried to run all the games in the graphics settings lower.

  -The movies I watch is also very bad also. Very often the screen is freezig for 1-3 seconds, but here its lights up normally. It happens more often in the web players, played movies form HARD drive works a little better.

  Now... What I tried to?
  -installed Adobe stuff - plugins, Activex, Shockweave,
  -installed DirectX 11 and Windows 7 codec pack,
  -tried to run games without background processes,
  -installed upgrading the BIOS (announced by Toshiba TEMPRO),
  -try another internet configuration - WiFi and LAN.

  I downloaded the update - DriverMax. It shows a lot to update drivers, while TEMPRO is silent:
  -GPU,
  -Synaptics driver SMBus by Synaptics compatible with Intel (r) 7 series/C216 Chipset Family SMBus Host Controller - 1E22,.
  -LPC Interface Controller by BYD COMPANY LIMITED compatible with Intel (r) Express Chipset LPC Controller HM76 - 1E59,.
  -PCI standard PCI to PCI bridge (filtered Matrox) of Matrox Graphics Inc. compatible with Xeon E3-1200/2nd generation Intel (r) Core Processor Family PCI Express Root Port - 0101.
  d ' others for sound, usb ports, etc.
  Should I try? I'm afraid, is not sure. I need your advice.

  I spend ~ $ 550 on this laptop and I cannot watch movies smoothly or play old and low end games. I know that my hardware is not perfect, but my friends play these games on cell phones really worse and makes me feel angry.

  Waiting for relief,
  OverpoweredCucumber.

  > After you have installed all the drivers, programs and updates, I saw one thing: nothing runs smoothly, especially the browsers (Opera, IE). But it's not the worst:

  The books are already pre-installed and configured for the installation of the driver is not necessary

  >-Games (World of Tanks, League of Legends, CS 1.6, CS: Condition Zero) are late development, but unusual way: there are normal report, stable fps (LoL - 60 frames per second), but suddenly, at random times (more often in teamfights), the game freezes for 1-3 seconds. There are also sound bug in games: even if there is no frost, voice is often trolling ("D-d-d-d-d-doublek-k-k-k-k-kill"). Of course I tried to run all the games in the graphics settings lower.

  Perhaps this happens because the CPU is much sought and the process of the (game) stucks for a few seconds

  > Should I try? I'm afraid, is not sure. I need your advice.
  You must download and install the auditor of latency and LatencyMoon

  Here is the thread with a similar problem:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=67087

  These tools help you get details on background processes that stress the CPU and causes this problem

• Lost the disk for recovery of Windows 8 for Satellite C855 1v9

  Hello

  I bought a new laptop (toshiba satellite) 8 original windows pre-installed,
  However, I wanted to repartition my hard drive and without warning I deleted the recovery partition, therefore, the laptop could no longer starts.

  So I asked a professional if he could get my laptop to its original factory condition as it was when I bought it (with 8 pre-installed... original windows) in order to sell it later and he told me that it is impossible since I do not have the recovery disk, and the only way to make it work is by installing windows 7.

  I have lack of knowledge in it staff that's why, I haven't had not to make a copy of a recovery disk.

  Now, as I intend to sell my laptop, I was wondering if there is a possible way to sell me the recovery disk that allow me to back up my laptop to its factory condition (with original windows 8 pre-installed and pre-loaded software of course), and the estimated total costs that I pay.
  PS:

  * My laptop information:

  • * SATELLITE C855-1V9
  • * CORE I5 - 3210M
  • * 2048 MB 1600 MHZ
  • * 500G HDD (5400 RPM) SATA
  • * 39.6 CM TRUBRITE HD LED
  • * DVD-DINNER-MULTI DRIVE
  • * COLOR: LUX WHITE PEARL
  • * BLUETOOTH W - LAN (802.11B/G/N)
  • * WEB CAMERA
  • * MS WINDOWS 8

  I also have: product code, serial number, MAC LAN, WLAN MAC
  Eather way, thank you for your support... looking forward to hearing from you soon

  happydz

  Hello

  Original recovery image, you can order on https://backupmedia.toshiba.eu/landing.aspx
  Using this drive you can install the original recovery image and your laptop will have factory settings again.

  If you have any other questions do not hesitate to ask.