Tour of blackBerry Smartphones and 5. Director of office

Similar Questions

• BlackBerry Smartphones Help! Director of office exe: Application error

  I tried a clean uninstall and reinstall the Blackberry Desktop Software version 5.0 and get this Bishop Office exe message: Application error - the Instruction at "0x004e6535" referenced memory at "0 x 04480013. The memory could not be read.

  Anyone have any ideas on how to solve this problem? would appreciate the help!

  Thank you

  Hi and welcome to the Forums!

  Ouch... some have reported that it had to go further in the registry that is loaded into the Clean uninstall KB. Some used a registry cleaning product in order to properly do what is necessary.

  It is perhaps superfluous, I suggest the following steps (reboots insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, under Vista/Win7, use the option "Run As Administrator" for everything.

  (1) remove the package to update your device OS of your PC (Add/Remove Programs)

  (2) properly uninstall the RIM DTM software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
  • Some noted that there are several registry keys to remove talk in this KB
  • Others have reported the use of a registry cleaning tool to be also useful

  (3) get a new RIM DTM software download:

  • https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
  • Choose the version which is more recent and (if any) compatible with your PIM (if you are synchronizing via USB):
  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  (4) to download a new copy of your package to your carrier OS device (on your PC):

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (5) install DTM on your PC

  Installation of 6) (also on your PC), device OS package

  (7) start the configuration Organizer:

  • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager

  If all goes well, who's going to make things again.

  Good luck and let us know!

• Tour of blackBerry Smartphones and Outlook Webmail

  I'm trying to set up my new tour with access to my account webmail outlook that is running on an exchange server. However, he runs into an error every time and cannot process the account. Has anyone put succsefully in place something similar that has any advice?

  Thank you!

  Hi and welcome to the Forums!

  You mean Outlook Web Access (OWA)? Yes, I did so... but it has been difficult, indeed forces me to use my carriers BIS interface site rather than the interface on my BB. Here are the instructions:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB03133

  Good luck!

• Tour of blackBerry Smartphones and Outlook 2003

  Hey new to BB and trying to figure out how to get the email of my work on my phone. Just got a visit the other day and set up my GMail account and at work I use Outlook 2003. I can use Outlook Web Access to get my email to work at my computer at home (where I don't have Outlook). I've tried everything as time and time again to get the configuration of e-mail on the BB and it did not work. I called him and they have no idea why it won't work, and I talked to some * beep * at Verizon, and he said talking to HER and said that it should work, but won't. Another thing is, many of my colleagues have BB and enamel works very well for them - most of them have the curve. I don't think that we are on a company server. Also, I tried to download Desktop Manager on my work computer and that did not work.

  Any ideas on why this is not connect?

  can you confirm if your service COMPUTER not/do not have a BES? If they do not have a BES they would install just your account on the server and you sent a password for activation to activate the device.

  If they do not have a BES so you could try enter your outlook web IDs by following the steps in this KB article

  http://www.BlackBerry.com/BTSC/KB03133

• Director of office of blackBerry Smartphones and Curve 8330

  I just installed Desktop Manager 5.0 for my curve. The installation went well, and after it backs up, the curve works correctly. I wonder, however, if the Desktop Manager saved e-mails, MMS and SMS messages in a file on my desktop that could be retrieved and read later if necessary. I heard this answered both ways so far: Yes it did, and no, it's not. No one knows what is the real answer?

  Hi and welcome to the forums!

  Well, two answers could be correct according to what you were doing. If you performed the backup, and then he did. If you have not run the backup, then it does not. If you performed the backup, then a file with an extension of the RPI could be saved to your PC - search your entire hard drive for *.ipd and see what you find. To make a backup, follow these instructions:

  • KB12487 How to back up data to a BlackBerry smartphone

  Good luck and let us know!

• Volume headset from blackBerry Smartphones and clarity on the curve

  Hi all

  I've been a user of Razr for quite a while and am very close to having bought a BlackBerry Curve of Alltel. Before I do, I really have your contribution to this:

  Because I spend a LOT of time making phone calls and work in a noisy environment, the earphone volume and clarity are VERY important to me. I'm not sure if the curve can give me the benefits of a great smartphone AND a great phone in terms of call quality.

  Can you give me your opinion on the earphone volume and clarity compared to the Razr (I currently use V9) and also if you think that because the tip is located a little further from your mouth against a flip style phone that it might cause problems in a noisey environment. Ive had before cell phones, which were weak in terms of call quality and its REALLY frustrating.

  Thanks again for you input. This will help me make the right decision!

  my best,

  Rick

  of all the greatness that is my BB, the listener and the quality leaves much to be desired.  If the volume is too high, cracking bad.  I use it mainly in the car and have bluetooth through the stereo, so in the car, it is not a problem for me.

• BlackBerry Tour 9630 BlackBerry Smartphones - cannot remove the maintenance book

  Hello

  I use Blackberry Tour 9630, version 5.0 software Bundle 1600 with H2O wireless. I can't remove the blackberry service and replace it with H2O maintenance book. I followed the instructions.

  http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do;JSESSIONID=8C3B3F0B74F67DD3A14B4B226137F5D2?...

  I tried to use to delete data using office software preconfigured and restore from the service of H2O. But whenever I do,.

  the book of service BB comes back with

  Commissioning [OTASL]

  BlackBerry Maps - NA [LbConfig]

  BBFS2 [BBIMConfig]

  BBFS1 [BBIMConfig]

  BBFS2 [YHO]

  Any suggestion will be highly appreciated. Thank you.

  Options of--> advanced--> service book Options

  Press and hold the 'Alt' + 'SBEB"type

  He will show a notification " " Legacy SB restore active". Fact!

  Then, you can restore a new servebook.

  Try this, hope it works for you

• Error of BlackBerryID blackBerry Smartphones and to protect

  I received a notice to upgrade BlackBerry ID.

  I did it.

  Was then reboot needed. Restarts OK.

  NOW I have a updated BlackberryID but disabled BBProtect

  Protect wants latest BBID, but when a window appear to download a new version of BBID the result is "there no new version for BBID' (I have just one last)

  BBM also wants the new version of BBID.

  I tried to reinstal Protect: impossible

  Protect the Web works in all functions: find, sing the ear and send the message to the device.

  What is the solution?

  giuliano1969 wrote:

  In the first and the second time I tried 5 steps THAT BBID has been installed (downloaded on Appworld), but in other attempts BBID does download no BBID more.

  "attempts"? I don't understand...

  giuliano1969 wrote:

  My company does not help me for the specific App problem to my terminal.

  There is no sound wireless problem or a bug.

  In fact, the one that your provider tells you is wrong. Your carrier is responsible for the delivery of all services on your device, which is BBID to 100%. As a result, they are also 100% responsible for all official support for all services you pay for. Consider... you don't pay them... and they deliver. Only, they (your operator) have access to their systems to verify what is happening. Only they (your operator) have access to the formal escalation chain so that your problem could receive official assistance from BlackBerry. Please see this "sticky" post, and the son to which it connects, for more useful information to guide you as you go:

  • http://supportforums.BlackBerry.com/T5/social-lounge/how-this-site-and-formal-support-work/TD-p/2540...

  I hope that this information will be useful to you.

  If you want yet to try to seek a formal support, then your next step would be a full reload of the OS on your device. If you want to try that, then please conduct and first review the backup process discussed via the link below in my sig auto on this post.

  Once you have a full backup, then the easiest way is to, on a PC (you can't do this on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Missing icons blackBerry smartphones and Applications

  I did an update on my desk to my Blackberry Storm and now I'm missing tasks, Notepad and keeper password and perhaps applications icons - can someone please?

  Hello, Kate Jackson,.

  Read the public knowledge base article:

  KB13956 The tasks or the Notepad icon is not displayed on the BlackBerry smartphone

• EDGE of blackBerry Smartphones and now Inernet on TORCH 9800

  Hello

  I really EDGE like this on my phone but when I open a page I have this:

  It is not included as part of your plan current service of navigation via the cellular network. To browse the web, you should use the Wi - FI or contact your service provider to change your service plan.

  I can also use Blackberry messenger and no message can be sent.

  What should I do? I have the blackberry torch 9800 with ATM mobilis Algeria and EDGE runs correctly on mobile?

  OK... Well this is only half of what they should have done; just confirming that you have an account does not solve your problem. Think of it this way... you PAY for ALL your services and ALL your formal support... you should be very angry (with them) that they deliver or you...

• Travel to blackBerry Smartphones and map Applications for Blackberry

  Can someone tell me what is a good (free) travel/mapping for blackberry application?  I had google maps and wasn't so much in love with her.

  I checked the blackberry site and found "poynt."  What is a good?

  Poynt is not a great map and the application of directives, but it is a kind of good yellow pages application.

  Outside of Google Maps, there is AmazeGPS, Nav4All and may others.

  Other: http://www.blackberryforums.com/gps-mapping/127686-all-known-gps-applications-bb.html

• BBM blackBerry Smartphones and my internet is not working properly

  Hello, I just bought my blackberry curve the other week and my bbm will not work. When I add people it says waiting, but they do not receive an application, and the same thing happens when they add me? someone else had this problem?

  Also my phone automatically takes a daily rate for the internet even if im connected to wifi. is any way I can stop it taking my daily credit, unless I give him permission outside the wifi area? and when I try to use internet outside my wifi internet access is very limited, I can't use facebook or similar pages?

  Thank you 

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You must, in order to obtain services of BlackBerry data as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and many more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.

• Service internet blackBerry blackberry Smartphones and the blackberry enterprise server is not connected

  Hello

  I have a question, it seems that I forgot to pay my monthly subscription for blackberry

  and it had to be today March 1, 2011, I paid, there already but I still isn't my internet work

  my blackberry internet service and blackberry enterprise server are not connected.

  do I have to wait overnight or have they me removed from the system or what that

  can you please help someone thanks.

  Hello

  BlackBerry does not provide the service.  In fact, it is done by your carrier.  Therefore, it would be best to contact your provider for assistance to ensure that they have received your payment and see if they have disabled anything on their end.

• Manufacture of blackBerry Smartphones and receive calls

  I recently bought the blackberry curve 8520 on talk and I can't make or receive calls, call failed if poster, also I can not configure my email address

  Phone call should work. I don't know what the problem is here.

  Gabrielle wrote:

  also I can not configure my email address

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.

• BlackBerry Smartphones couldn't lcoate the Office Microsoft Entourage synchronization tool

  I went through the history of the display and saw this error documented and resolved, but the solutions did not work for me. so I thought that I would throw my situation to see if someone could address the issue.

  I have a Blackberry Curve (8300) and I am trying to sync it with my MacBook Pro running OS X version 10.4.11. I'm trying to synchronize with Microsoft Entourage in Office 2008 for Mac.

  As recommended in the latest posts, I updated to ver PocketMac 4.1.25 and updated the drivers of worm 3.1.3B. This is the latest version of the software on the Blackberry site, and these versions are meant to solve problems with Entourage 2008. I restarted my computer after doing installations. I also pulled the battery from my Blackberry and was again able to restart the Blackberry.

  I also put my Blackberry and computer at the same time zone as indicated in the notes version of PocketMac and I tried to sync with Entourage running and does not work, and I also tried to sync with my Blackberry in mass storage Mode and not in mass storage Mode. With all this, I still get the error of the synchronization tool.

  Does anyone have ideas on this?

  Of course, I'd be grateful help.

  Thank you.

  Ahah! I found the solution. First of all, thank you to all those who have read my post and looked at my problem.

  My mistake was that I opted for synchronization with EntourageContacts, calendar, etc. instead of Entourage2008Contacts, 2008Calendar, etc. Apparently, there is a difference. For me, I see the 2008 option, because the window size was small and I needed to scroll to access the option of 2008. Bonehead move, but I'm glad it's fixed, and I don't know that I'm not the only one who did this. Pay attention to it.

  Thanks again