Transfer between lines (Cisco 7931)

Hi all

We have a 8.6.2.22900 - 9 CUCM and a Cisco 7931 (Secretary of head person), and the following situation:

The Secretary take a call on the first line (A) for the boss and put the call on hold.

Then, the boss, another word, call in line 2 (B).

The Secretary shall transfer the call, but she refuses to end the call on line B, it must combine the audio, it is possible?

I tried with the "JOIN" button, but the test fails.

Can you help me with this problem?

Thank you very much!!

Hugo

Hi Hugo,.

Can you please make sure you have the parameter service reach across political lines to True?

Kind regards

Tere.

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