Transfer incoming calls to several lines on 7960
Hi all
I hope someone can help out me. Some time ago, I came across a paper on Cisco's Web site that showed me how to transfer incoming calls to several lines on the same phone. I can't for the life of find me it.
The scenario is that I have a phone reception (7960) which has 6 buttons on line. I want incoming calls to its extension 926 to hit line 1 first, if this line is busy he stumbles on line 2 and so on.
I use Call Manager 4.2 at present that is currently configured with monitoring Console. I'm moving this phone to an another CUCM on 4.2 (it's complicated) with a view possibly to upgrade to the latest version. I won't use the monitoring I know, that they declined to support in his favor in later versions by opting for a standalone package. I distictly recall this document is written for version 4.x, when I found it. He spoke of creating new spaces of research of appellant as ReceptionL1_to_L2 to achieve the desired result.
Has anyone seen this document before and have a link to it? Or perhaps could suggest a better way to do this?
Thanks in advance for your help, much appreciated.
Hello
Here is the reference in addition to the good information of Manish
and Abhishek (5 of each)
How many calls per line working in Cisco CallManager 4.x
http://www.Cisco.com/en/us/products/SW/voicesw/ps556/products_tech_note09186a00801f3b4e.shtml
See you soon!
Rob
"Clocks go slow in a workplace.
"Drag to minutes and hours jerk."
-Shock
Tags: Cisco Support
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It seems that you lose your registration to their servers. I say that because there is nothing in the paper to suggest even the first call made to you. In addition, when you try to make an outgoing call, you get a "407 Proxy authentication required" back, which means their servers doesn't know who you are. Once you authenticate, the call passes by and you are registered and can receive calls, until the registration expires.
Under the "line 1" (or 2 as the case my be), under "Proxy and registration", make sure that 'Register' is set to 'Yes'. "." If it's already like that, check the value of "record expires. This is the number of seconds between records. I have mine has 180 (3 minutes). But you can try lower values, even 30 seconds and see if it makes a difference.
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Automatically send voicemail messages calling for several mailboxes
We need to have incoming calls directed to several mailboxes.
We are running the 4.0 unit (3). We are not integrated with exchange.
We are looking to have the voice message sent to 3 mailboxes immediately when a caller leaves a message. Since these are incoming calls, they don't navigate the menu system to choose distribution lists.
Basically, I'm looking to get this job as a distribution list, but I also need this to be automatic, when the appellant connects.
Thank you.
No problem.
setting up a call handler where carry you these calls and set up the recipient of the message to a public distribution list. All messages left for this call handler will be sent to all users on the DL.
should do what you want.
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