Transfer outside the telephone line to another user of domain?

I have a user (user A) who must transfer an overview on his phone to another phone user (user B).  On the phone from user B, I changed the outside line in the mask of Destination AAR and external phone number mask in Call Manager Administration.  Also does the same on the user of A phone.  It does not work.  Offline rang again on the extension of the user and not on user B.  Went to the switch and changed ports as well, always the outside line still rang on the extension of the user and not on the extension of user B.

Information for users in administration unit call manager has also been changed to reflect the changes.  The issue has not changed.  Is there another place to have the outside phone line and more changed where I changed it already?

The version of Cisco Unified Call Manager Administration is 7.1.5.32900.2

The phones in question are 7940's

Any information anyone can provide will be extremely useful!

Thank you

John Gorski

Milton school district

Milton Wisconsin

Simply create a translation model then to change the number called to your desired destination.

Chris

Tags: Cisco Support

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