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• I recently installed the trial Adobe XI and end of the trial period, so I wanted to revert to the version that I already had. I didn't know any uninstall feature and my old version is apparently replaced by the trial version. I can not re - install

  I recently installed the trial Adobe XI and end of the trial period, so I wanted to revert to the version that I already had. I didn't know any uninstall feature and my old version is apparently replaced by the trial version. I can not re - install a version previous b/c I need a product Id (God alone knows where it is now) and a way to uninstall the trial. Any ideas?

  When you installed the trial, it should have been an option for ignoring your current installation and let. Apparently you skipped this case. To uninstall the trial (in Windows) go to control panel > programs and features and select XI Acrobat and choose uninstall. After uninstallation, run http://labs.adobe.com/downloads/acrobatcleaner.html to clean your system. HOWEVER, if you see your old Acrobat in this window, do not run the vacuum cleaner, but do a repair on the old version.

  You did not mention the old version you had. You could try http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html. With respect to S/N, you should have the registry and if so you can get it from Adobe. The instructions are at http://helpx.adobe.com/x-productkb/global/find-serial-number.html#adobeproductdownload.

  Be sure to save any download of the old Installer and the S/N for CD or HD backup for future use. They will likely not be available.

• I would like to know what are the characteristics of the trial version of Illustrator are not available for use

  I would like to know what are the characteristics of the trial version of Illustrator are not available for use

  Normally there are no differences in features between the facilities of the trial and will enjoy

• Downloaded cloud of CS of the trial, the trial has expired but did not continue, the time to be happy with CS5.5. Now my Acrobat doesn't work, decided to reload all the software, while downloading, an error appears: exit all applications: SafariCloudHisto

  Downloaded cloud of CS of the trial, the trial has expired but did not continue, the time to be happy with CS5.5. Now my Acrobat doesn't work, decided to reload all the software, while downloading, an error appears: exit all applications: SafariCloudHisto, why can I not proceed with the download, quit all programs that are restarted, everything always the same message. Any thoughts there?

  See the link below:

  https://helpx.Adobe.com/Acrobat/KB/install-prompt-close-safarinotificati.html

• I bought the photoshop cc after my installed lightroom trial but the photoshop did not do it me to buy

  I bought the photoshop cc after my installed lightroom trial but the photoshop did not do it me to buy what do I do since I bought it already

  Hi Ashley,

  Please see the below help document to fix the error:

  Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

  Kind regards

  Sheena

• Trial version of lightroom 6, not the version of cloud?

  Download a trial version of lightroom 6, not the version of cloud?

  Products

• I signed up for 30 day trial and I just got a notification if the trial ended. I did not use the system for more than 30 minutes.

  I signed up for a 30 day trial and I just got a notification if the trial ended. I did not use the system for more than 30 minutes.

  http://helpx.Adobe.com/x-productkb/global/trial-software-expired-early.html

• Trial version of Extended CS6 not asked!

  I just tried to open my CS6 licensed and kept getting a pop up that I had to connect to open my trial version of CS6 Extended that I had not asked!

  I'm chatting to Adobe and told to sign in which I did and my cat mysteriously session is over when I tried to get more information as to what this was all about. What seems to be my regular version of CS6 finally open, but I now have extended features!

  I do not need and do not want to upgrade if there is a cost that will be due when the trial is over.

  I was given no notice beforehand and no information about how long the trial is, and if my regular version of CS6 will come back if I do not wish to accept a charge for the "upgrade".

  I am now getting a pop message box when I open a document asking to choose either continue the trial - or put the licensed software. If I chose the license am I subject to a price or is it a free update?

  Can someone tell me what is happening... I'm confused

  Thank you

  David

  OK - for anyone else knows this inexplicable phenomenon (and I use that Word lightly).

  First if you cannot open Photoshop at all and get continue with the trial dialog box... Click on continue. Then once you are able to open Photoshop, go to the drop down menu 'help' and search for licensing of this product, or if you get a POP - UP dialog asking to continue the trial or the product license, choose license and enter your original CS6 license registration # and the program, (should) come back to your original CS6.

  I found this purely by accident and experimentation.

  It is almost impossible to contact someone by phone at Adobe, and people to chat (outsourced in India), were a waste of time!

  I'm absolutely PISSED OFF at Adobe for pulling this small waterfall and wasting my time!

  I have the latest versions of CS6 and always kept with the updates via the Cloud Program Manager since they went from the former program manager!

  BTW: If you do not know your serial # go to the Adobe site sign in and look under your products purchased in your account information.

  David

• My trial version of dreamweaver will not open... Please help because of the customer service people refuse! :(

  I downloaded a trial version of dreamweaver. He worked for a few days, then stopped working. When I click on the desktop icon, it load and asks me if I want to continue my trial (29 days) or enter serial number. When I click on continue with trial a 'Dreamweaver 8' banner rises (which indicates that it is loading) and then it closes. I called technical support and has not managed to pass several times. When I did finally (after 45 minutes) the conclusion, that they gave me was that THEY COULD NOT HELP ME for 'FREE' because it was a trial version. I really want to learn this program and would appreciate any help. I also checked the download of dreamweaver troubleshooting page and tried a few things that do not seem to help. My computer is fairly recent and has more than enough memory (160G or more?).
  
  THANKS MUCH FOR ANY HELP!

  See if the TechNote is helpful at all:
  http://www.Adobe.com/cfusion/knowledgebase/index.cfm?id=fb181c10

  --
  Concerning

  John Waller

• Created a form using Adobe Acrobat Pro DC trial version, but it does not open up too to fill.  How can I fix?

  I tried the trial version of Adobe Acrobat Pro DC to create a form fillable, as opposed to a flat shape.  I love the program so I updated my subscription.  But when I open the PDF document that I created, it does not open also to fill.  How can I fix?

  Peggy of California

  I discovered that I had badly locked individual drop-down.  Problem solved!

  Kind regards

  Peggy

• Trial version of GuideGuide ~ could not validate the license online

  You try to run the trial version of app GuideGuide and CC said failure of installation/a failed to validate the license online. What does that mean? How should I do?

  Google tells me that is not software Adobe GuideGuide so I think you should ask the seller how to install

• I recently tried to download the free trial version, but it will not download all the way.

  I tried to download the free trial version, but is not completely download. I can't Photoshop to appear but Lightroom displays on my desk. Do I need to purchase the product to make it work or my computer is not compatiable for both?

  Photoshop cc 2014 icon will not appear on the desktop after installation, but you can create a shortcut manually.

  Open c: drive.

  Navigate to C: > Program Files > Adobe > Adobe Photoshop CC 2014

  Open the Photoshop CC 2014 folder and locate the launch of Photoshop icon,

  Right-click on it and select ' send to ' option and here again he will open the submenu, and then select " desktop (create shortcut) ".

  I know that Windows 8/8.1 was a failure and even Microsoft admit it, Microsoft let go their start menu celebrates in these versions, they have suffered the consequences and added the start menu in Windows 10

• Downloaded trial version Acrobat XI does not work

  I have spent more than 3 hours in my office and with tech support download of a trial version of Acrobat Pro XI, and now it does not work. Any suggestions?

  Yes, thank you for responding, it's working now. I didn't know that the executable program file was in my Applications folder, and I tried to launch the program in the Adobe Acrobat XI folder on the desktop. It's all good.

• Download the trial version of InCopy does not

  I am trying to download a copy of the trial version of InCopy - * just * InCopy, not all InDesign Creative Suite. I have downloaded the download assistant, connected with my Adobe ID and... nothing. There is no option to download, download is not started automatically, nothing. What is going on?

  Thank you

  Well, now the download assistant works correctly. There download the installation for InCopy files. Thank you the one who fixed it.

• Trial version of Illustrator will not complete installation...

  I am trying to install a trial version of the adobe Illustrator.  (I already bought and installed photoshop CS5)  In any case the Deputy Downloader told me it will take 4 hours for install-is correct?  In addition, whenever I tried to finish the installation, with my Adobe ID and language, the error message appears telling me to close the following application: Bridge CS5.    BUT IT IS NOT OPEN.  So, I tried three times turn my computer, and every time the same message appears telling me to close the bridge.  What is the problem?  I need help!  My project is due by tomorrow night at midnight, so could get back you to me as soon as POSSIBLE?  Thank you!

  Hello

  What operating system do you use?

  If in Windows, follow these steps to close the bridge:

  1. go to the Task Manager.

  2. click on the "Processes" tab and then click "show processes from all users".

  3. find the bridge.exe in the process list. Select it and click on end process.

  If you use a Mac,

  1. navigate to the activity monitor.

  2. Select "All processes" from the drop down on the top of the dialog box.

  3. look for the bridge in the list. Select it and click process to quit.

  Reinstall the application.

  The download time depends entirely on your Internet connection speed.

  Hope this helps