Trojan, Malware detection and removal

Similar Questions

• How can I locate and remove malware from my Windows XP laptop?

  Last week, my Windows XP laptop (at work) became infected with one or several programs of virus and malware (including a program of Netsky).

  I ran my McAfee virus scan and removed the virus that we found.  When the Netsky pop-ups started to happen, I ran Malwarebytes' Anti-Malware (mbam - setup.exe) by following the instructions in our IT Department.  When the Netsky guest continued, I have downloaded and run W32.Netsky FixTool of Symantec 1.13.0 who stopped the guests.

  This morning, I met 'Update KB977165' failure in the startup problem.  From what I read this problem seems to be limited to "infected" computers  I just finished rerunning McAfee and Symantec Malwarebytes with no infections found.

  My COMPUTER service feels that the mbam - setup.exe should have solved the problem.  Whenever I look at using malicious software removal on the internet, I get more ads for questionable software applications than anything.

  Is there a detection and removal of malware simple tool that doesn't cost a fortune (as FREE)?

  This morning, I met 'Update KB977165' failure in the startup problem.  From what I read this problem seems to be limited to "infected" computers

  EDIT: A week later and it seems in fact that 99.9% of Windows XP users who encountered a BSOD after installing KB977165 see the effects of a W32/Alureon rootkit infection.

  The Microsoft Security Response Center (MSRC): update - restart issues after installing MS10-015 and the Alureon Rootkit
  http://blogs.technet.com/msrc/archive/2010/02/17/update-restart-issues-after-installing-MS10-015-and-the-Alureon-rootkit.aspx

  MMPC Blog: Reboot on a machine Alureon infected problems after applying MS10-015
  http://blogs.technet.com/MMPC/archive/2010/02/17/restart-issues-on-an-Alureon-infected-machine-after-MS10-015-is-applied.aspx

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• I was told that I have a keylogger. How can I find and remove?

  My WOW account has been hacked. I was told that I have a keylogger. Ive has run antivirus and ad-aware and spybot scans. I have reset my account password and it happened again five hours later. How can I find the keylogger?

  Hello

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be harder to detect as
  the cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
  http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  RUN - type in the box-

  sfc/scannow

  Then run checkdisk (chkdsk).

  RUN - type in the box-

  Chkdsk /f /r

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ================================

  For extreme cases:

  Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
  This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
  uses aggressive methods to detect these threats, there is a risk that it can select some
  legitimate programs for removal. You should use this tool very carefully and only after
  you have exhausted other options.
  http://us.Norton.com/support/DIY/index.jsp

  ================================

  If you are in North America, you can call 866-727-2338 for virus and spyware help
  infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
  international information, see your subsidiary local Support site.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Dell Mini computer, 9-gigabyte hard drive is full. I think with duplicates windows XP. I have here a program to detect duplicates and remove?

  I use a Dell Mini with electronics 9 GB HD. It is entirely filled whith what, in my view, is at double window XP program.

  Y at - it a program online, I can get to double program ID (files) lines and remove a?

  At least the double file Finder knows which copy is correct - which would not be wise.

  9 GB?  Backup to some USB Thumb Drive all that you need to format the device, install Windows XP, install the latest drivers and all the patches (ideal if you can start Windows XP with SP3 integrated installation), then just the applications you * need *.  Should be between 4.5 and 6 GB of things.  Leave you much, but - it is a mini. ;-)

• trojan.fakeMS - how to remove?

  Hello

  Hoping that someone knows about it and can help.

  I picked up a Trojan horse detected by Malwarebytes (Trojan.fakeMS), but this malware program can't remove. Whenever I run the program it identifies Trojan horse and when I select removal, said Malwarebytes successfully deleted and restart to finish the uninstallation. However, after each reboot the Trojan horse is still there. I tried manually remove but can not because of that I tried several times to reset the permissions. Any ideas what this is and how to remove it? The path is c:\Windows\Temp\mrt6D81.tmp\stdrt.exe

  Thank you

  Try to connect to: http://onecare.live.com/site/en-us/center/whatsnew.htm

  And run the complete scan and if she still then contact technical support:

  https://consumersecuritysupport.Microsoft.com/default.aspx?ProductKey=pcsafetymalware&FAQ=1&task=Diagnostics&St=1&wfxredirect=1

  It is also a good idea to submit it to:

  https://www.Microsoft.com/security/portal/submission/submit.aspx

  And explain that he keeps appear.

• I received the Message of Windows Security Scanner: "Rogue win32/winnwebsec"(detected cannot remove)

  I received the Message of Windows Security Scanner: "Rogue win32/winnwebsec"(detected cannot remove)

  I received the Message of Windows Security Scanner: "Rogue win32/winnwebsec"(detected cannot remove)

  http://www.Microsoft.com/security/portal/threat/encyclopedia/entry.aspx?name=rogue%3AWin32%2FWinwebsec

  Of course, your computer is infected with a fake antivirus program.  http://www.Microsoft.com/security/PC-security/antivirus-rogue.aspx
  You know the name of the program?
  You have requested the assistance of your anti-malware installed program?
  Otherwise since the Microsoft Safety Scanner cannot solve your problem of malware suggest that you run the following scanners which will not interfere with your program AntiVirus installed. You may need to run in Safe Mode or Safe Mode with network.

  Free Malwarebytes: http://www.malwarebytes.org/products/malwarebytes_free/ or if it will not install in Normal Mode or Safe Mode with network see http://www.malwarebytes.org/products/chameleon/

  Hitman Pro Trial Version: http://www.surfright.nl/en/hitmanpro you may prefer to try HitmanPro Kickstart, which should remove this malware and fix all changes made to the computer: http://www.surfright.nl/en/kickstart , you must use an uninfected computer to download it to a flash drive and then follow the specific directions on how to run the program on the infected computer.  Hitman Pro Kickstart is available as a 30 day trial version.

  TDSS Killer: http://support.kaspersky.com/5350?el=88446

  ESET Online Scanner: http://go.eset.com/us/online-scanner

  Good luck

• How to locate and remove the attachment file to the Inbox folder?

  Hello

  My name is Piotr Tyborowski and I am the Doctor Web's Technical Support Engineer.
  I had such application suport - one of our customers has problem with viruses in Thunderbird Inbox folder - our antivirus scanner has found two Trojan horses in a file located in the Inbox folder and moved all of the Inbox folder to quarantine. We know that these files can be found here:

  > > C:\Users\Renatrix\AppData\Roaming\Thunderbird\Profiles\4dhjzo2v.default\Mail\Local Folders\Inbox.sbd\Konto WP\12145.part is ZIP archive
  C:\Users\Renatrix\AppData\Roaming\Thunderbird\Profiles\4dhjzo2v.default\Mail\Local Folders\Inbox.sbd\Konto WP\12145.part\KeyDLL.dll - Trojan.KeyLogger.6153-infected
  C:\Users\Renatrix\AppData\Roaming\Thunderbird\Profiles\4dhjzo2v.default\Mail\Local Folders\Inbox.sbd\Konto WP\12145.part\KeyDLL.dll - infected
  > > > C:\Users\Renatrix\AppData\Roaming\Thunderbird\Profiles\4dhjzo2v.default\Mail\Local Folders\Inbox.sbd\Konto WP\12145.part\svhosts.exe - compressed by UPX
  C:\Users\Renatrix\AppData\Roaming\Thunderbird\Profiles\4dhjzo2v.default\Mail\Local Folders\Inbox.sbd\Konto WP\12145.part\svhosts.exe - Trojan.Click.27588-infected
  C:\Users\Renatrix\AppData\Roaming\Thunderbird\Profiles\4dhjzo2v.default\Mail\Local Folders\Inbox.sbd\Konto WP\12145.part\svhosts.exe - infected
  C:\Users\Renatrix\AppData\Roaming\Thunderbird\Profiles\4dhjzo2v.default\Mail\Local Folders\Inbox.sbd\Konto WP\12145.part - archive infected

  I'm not very familiar with Thunderbird, so my question is - is is possible to get this file 12145.part and remove it as well, even with the message that cointains inside?

  Thank you in advance and Best Regards,.

  Piotr Tyborowski
  Doctor Web

  Piotr,

  If it's convenient, the absolutely safest approach is to delete the profile folder 4dhjzo2v.default while integer that TB is arrested.

  If the person is to use IMAP or POP with an option to leave emails on the server, there should not be a loss of emails (except in local folders).

  If there are important e-mails in local folders, and they are not infected, they could be exported to support storage and then imported into the new profile. There is an add-on to tuberculosis, which allows the import and export of emails in different formats.

  You will find instructions on how to download and install it in http://barryduggan.info/exportMail.php

• Displayport ENVY causes battery lose detection and performance max brightness

  I have a HP ENVY 17 - 3D was released in early 2012, running Windows 7.

  It has 1 HDMI port and 2 additional display ports. The graphics card is ATI HD 7690 M XT and supports switchable graphics on the fly.

  The processor chip is 2nd generation Intel Quad Core i7.

  Problem

  When I use the displayport cable "Displayport to DVI" connector active, my battery would not be detected, and the brightness of the computer screen laptop builtin automatically tops out at 100%, without the possibility of reducing its brightness in my custom settings powerplan (100% light is bright for me). I recently started to use the displayport to send video clips as extended desktop to an old monitor LCD of Sony, which has instead of the latest HDMI DVI. The HDMI port has now been connected to the flat screen TV. Even if I converted the portable/DVI on the old Sony HDMI signal, and only a monstercable adapter-nothing fancy, I never lost the features. This started to happen when I started using the display port...

  However, as soon as I return to the HDMI output that is unique to all monitors, my battery is still visible, and I can adjust the brightness of the screen through my powerplan again...

  This problem is only apparent when I use display port...

  Finally, the catalyst software is the original that came with the machine I can't update this because nothing else apparently takes in charge the switchable graphics and have had bad luck with the newer versions... If I'm wrong please let me know...

  What I try to do

  Very simply, the laptop's HDMI port will connect directly to a TV dish 1080 p SAMSUNG. This image is simply a mirror of the laptops display, which is also the same resolution - 1080 p. The old Sony monitor simply connects to the Displayport now via an active adapter 'Displayport - to - DVI' to use the extended desktop.

  Overall, it's just 1 screen flat TV cloned/updates mirrored on the laptops display in the same resolution (1080 p), and 1 smaller screen for the range of extended desktop. So 3 screens are light in total:

  Laptop + SAMSUNG TV via HDMI direct (in mirror and identical - the two 1080 p resolution)

  Monitor Sony via displayport using '-Displayport to DVI-' active adapter.

  Everything else works fine - I just lost my battery and the ability to control my screen brightness, which is huge for us with power outages and have reduced the brightness...

  If anyone has had this problem and what should I do?

  Any help appreciated...

  Thank you very much

  GIO

  Hi @GGHP2016,

  Thank you for the update.

  If you remove the battery and always start your laptop, you can use your laptop without the battery.  If you leave the battery installed you can still use it on current alternative.

  Please contact HP shopping for help in purchasing the correct battery. 1 800 hp direct (800-473-4732).

  Please let me know the results.

  Good luck!

• "A problem has been detected and Windows has shut down to prevent damage to your computer"... * STOP: 0x0000007e (0x805c49b8, 0xf7a172b4, 0 x 80000003, 0xf7a16fb0)... blue screen

  Hello!

  For the life of me I can't figure out how to get my machine to boot successfully. Nothing changes when I choose Safe Mode, last known good Configuration, enable VGA Mode, booting, Directory Services Restore Mode or Debug Mode logging.

  It's very stressful, because I'm right smack dab in the Middle a semester at the College. I have most of what I currently need access to supported illuminates... but not quite all :( It is also very reassuring to be able to take care of the school of work away from the library of the University. Yesterday, my computer was working fine... I think that Windows has completed an update, if I can't remember now. As I woke up this morning, I was not able to boot all the way to Windows only once.

  My laptop is a HP Pavilion dv6000 running XP Media Center, and I have not installed new hardware since I bought the machine about 3 years ago.

  Here are more details, where they can help in the diagnosis of my problem:

  • ID of the system board: 30BB
  • Type of processor: Genuine Intel(r) CPU T2250
  • Processor speed: 1730 MHz
  • Total memory: 1024 MB
  • Video memory up to: 128 MB
  • BIOS version: F.06

  Here's the entire message to the blue screen:
  - - - - - - - - - - - - - - - - - - - -
  A problem has been detected and windows has shut down to prevent damage to your computer.

  If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

  Make sure you have enough disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video cards.

  Check with your hardware vendor for updates to the BIOS. Disable the BIOS memory options such as implementing caching or shading. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select Safe Mode.

  Technical information:

  STOP: 0X0000007E (0X805C49B8, 0XF7A172B4, 0 X 80000003, 0XF7A16FB0)
  - - - - - - - - - - - - - - - - - - - -

  I also learned to a blue screen that says something about "PAGE_FAULT_IN_NONPAGED_AREA". I think that this happens when I try to start safe mode.

  Also, I never did much with computer problems beyond what could be repaired with the restoration of the system... so not being is not able to boot at all me has to stop. Please, I beg you! Help me?!

  With great appreciation for your time,.
  Damaya

  Quick suggestion

  Some HP partition the hard drive. have you tried to type F11 or F12 during startup (before that he go to the option mode start screen)? It might take you for a HP recovery program in that partition (because windows don't be loading not to use that recovery)
  Good luck

• debugger found running in your system, please, unload and remove it from the computer

  I tried running of malicious software and microsoft security essential, but I always get this message when I try to open certain programs.

  Hello

  I suggest you check in SafeMode with network.

  Method 1:

  Step 1:

  "A description of the Startup Mode options:

  http://support.Microsoft.com/kb/315222

  Step 2;

  If you are able to start your computer in safe mode, I suggest you perform the clean boot and check.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  How to configure Windows to use a Normal startup state

  After you have used the boot is a way to solve your problem, you can follow these steps to configure Windows XP to start normally.

  1. click on start and then click Run.

  2. type msconfig and click OK.
  The System Configuration Utility dialog box appears.

  3. click on the tab general, click Normal Startup - load all services and device drivers and then click OK.

  4. When prompted, click on restart to restart the computer.

  Method 2:

  I suggest to download and install the Microsoft safety scanner and run the scan and check.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

• How to add and remove programs via the control panel when access pops up an error of windows\system32\rundll.exe

  need to know how to fix the windows\system32\rundll32.exe to be able to go to add remove programs and other options in the Panel

  From the other thread:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-performance/how-to-access-Add-and-remove-programs-through/852bd751-106C-481F-B471-9f32ddc40eab

  old question, new question so what I do or how to set or return rundll.exe in my computer?

  old question question/new - matter always request how to fix or recover from the windows/system32/rnudll.exe in computer science. I see no other answer to this anywhere

  Hi DadVQ,

  ·         Did you do changes on the computer before the show?

  This problem occurs because of a missing or corrupted Rundll32.exe file. This problem can also be caused by a virus.

  Follow the suggestions below for a possible solution:

  Method 1: Follow the steps mentioned in the article below and check if the problem still persists.

  Cannot find the Rundll32.exe file when you open Control Panel

  http://support.Microsoft.com/kb/812340

   

  Method 2: If the problem persists, I also suggest that you scan your computer with the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.

  The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

   

  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

  Important: While hard disk analysis if bad sectors are found when scanning try to repair this area, all available on which data can be lost.

  Let us know if that helps.

• When I try to open, add and remove programs system32\rundll. Sayes that it can't find it

  cannot open Add and remove programs... no system32 rundll can you help me?

  Looks like you may have a virus or other malware. Get your updated antivirus program and boot into Safe Mode. Note that some viruses can hide from your normal antivirus program, so you really need to scan in Safe Mode. To enter in Safe Mode when you turn on first, press F8 on every seconds until you get the menu, and then select Safe Mode. Then run a complete system scan.

  Microsoft has suggestions and offerings to

  http://Windows.Microsoft.com/en-us/Windows7/how-do-I-remove-a-computer-virus

  Moderator Forum Keith has a few suggestions along this line to

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-performance/Windows-Explorer-has-stopped-working/6ab02526-5071-4DCC-895F-d90202bad8b3

  If that suits him fine. If this is not the case, use system restore to go back to an earlier date at the beginning of the problem. To run system restore, click Start-> programs-> Accessories-> System Tools-> system restore. Click on the box that says show more restore points.

  You can check the corrupted system files. Open an administrator command prompt and run SFC if the above does not help. Click START, and then type sfc in the search box, right-click to SFC. EXE and click run as administrator. Then, from the command prompt type sfc/scannow.

  Finally if all else fails, you can look at the rather cryptic system event log. To make, click Start-> Control Panel-> administration-> event viewer tools. Once in Event Viewer system log-click and scroll entries looking for these "error" with indicator see if you can find guidance on where the problem may be.

  I hope this helps. Good luck.

• A problem has been detected and windows has shut down to prevent damage to your computer.

  I was playing a game when the error occurred.

  Here's the Stop error message:

  The problem seems to be caused by the following file: nv4_disp

  STOP: 0X000000EA (0XFFB86980, 0XF9694CBC, 0XFFA9F318, 0 X 000000001)

  I have Windows XP Home Edition. Please do not hesitate to request additional information. Not really good at this. But I don't think that this problem can be with the video card.

  Please provide additional information on your system:

  What is your system brand and model?

  Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

  If your system works fine, what do you think might have changed since the last time it worked correctly?

  Can you make the system crash when you want
  ?  For example, you would say that there is no specific system activity that coincides with the accidents (like watching videos, playing games, etc.).

  Now provide more information about your system and data against more recent accidents.

  Click Start, run and enter in the box:
  Msinfo32
  Click on OK and when the system info summary appears, click on Edition, select all, copy, and then paste the information here.
  For information about video drivers, expand components, click view, click on edit, select all, copy and then paste the information here.
  There will be some personal information (such as the user name and the name of the system), and anything that turns information private for you, simply delete the pasted information.
  This will minimize back Q & A and eliminate guesswork.
  Download BlueScreenView here:
  http://www.NirSoft.NET/utils/blue_screen_view.html
  Unzip it and run it (BSV installs nothing) and let him complete the digitization of all your crash dump files.
  If you double-click on depressed, you will get information on it (including the field caused by the driver) and you should be able to spot the problem right away - especially if you see a model in landfills where Caused by field pilot is the same (beginning with this driver).
  BlueScreenView tries to find the right driver or module that caused the blue screen by looking inside the stack of the accident. However, be aware that the driver detection mechanism is not 100% reliable, and you should also look in the lower pane, that display all drivers/modules found in the stack.
  Select (highlight) one or more of the most recent dump files by clicking on them and hold down the CTRL key to select multiple files.  Try to select only the most recent links that relate to your problem (perhaps five or six to start dump files).
  Click on file, save selected items and save information from the dumps to a text file on your desktop called BSOD.txt
  .  Open BSOD.txt with a text editor, copy the text and paste it in your next reply.
  Here's an example of report ASB to a single BSOD I initiated on purpose that indicates the cause of the accident as the pilot i8042prt.sys belonging to Microsoft Corporation:
  ==================================================
  Dump file: Mini062110 - 01.dmp
  Crash time: 21/06/2010-11:51:31
  Bug Check String: MANUALLY_INITIATED_CRASH
  Bug check code: 0x000000e2
  Parameter 1: 0x00000000
  Parameter 2: 0x00000000
  Parameter 3: 0x00000000
  Parameter 4: 0x00000000
  Caused by the driver: i8042prt.sys
  Caused by the address: i8042prt.sys + 27fb
  Description of the file: i8042 Port driver
  Product name: Microsoft® Windows® Operating System
  Company: Microsoft Corporation
  File version: 5.1.2600.5512 (xpsp.080413 - 2108)
  Processor: 32-bit
  Computer name:
  Full path: C:\WINDOWS\minidump\Mini062110-01.dmp
  ==================================================
  Send the information of the last 5 memory dumps (if you don't have 5 memory dumps yet, send the newest, you have).
  While you wait, please follow these steps:
  Perform scans for malware, and then fix any problems:

  Download, install, update and do a full scan with these free malware detection programs:

  Malwarebytes (MMFA): http://malwarebytes.org/

  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

  They can be uninstalled later if you wish.

  Restart your computer and solve the outstanding issues.

• Problem has been detected and windows has been shutdown error STOP: 0x0000008E. Get the memory dump after you have installed the trial version of MS Project 2010.__space.

  Original title: problem has been detected and windows has been shut down. Get the memory dump after you have installed the trial version of MS Project 2010.__space.

  Computer Message: Check if you have enough disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video cards.

  Check with your suppliers of material, updates the BIOS. Disable the BIOS memory options such as implementing caching or shading. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to start advance startup options, and then select Safe mode.

  Technical information: * STOP: 0x0000008E (0xC0000005, 0x8054556C, 0xADB78A98, 0x00000000)

  Beginning physical memory dump

  Total physical memory dump. Contact technical support for further assistance group.

  Hi fernandomventura,

  Step 1: Disconnect all external devices (printers, scanner, USB (universal serial bus) readers, etc...) Except the keyboard and mouse and then start.

  If this solves the problem, then add back devices at a time until you discover the piece of hardware causing the issue.  Then get any drivers\software update for the device.

  Step 2: Follow the steps mentioned in the articles below which deals with a similar question

   

  General troubleshooting for an error message that you receive randomly in Windows XP: "Stop 0x0000008E"-restore the system to achieve ".

  http://support.Microsoft.com/kb/945658/

  You receive a random "0x0000008E" error message on a blue screen in Windows XP

  http://support.Microsoft.com/kb/827663

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Add and remove programs error

  When I press on add and remove the button, it displays 'Please wait a moment of populating the list' and then never goes any further. I could wait forever, but it never gives me the list. I need to remove some programs, please help

  When I press on add and remove the button, it displays 'Please wait a moment of populating the list' and then never goes any further. I could wait forever, but it never gives me the list. I need to remove some programs, please help

  Forever is a long time.  How long took you?

  Even if you did not mention the error messages, check the permissions as explained here:http://windowsxp.mvps.org/arpwc.htm

  Add/Remove programs operating in Mode safe?

  See if there is a link "Uninstall" in the start menu > all programs for the application you want to uninstall entry.  By clicking on these links is exactly the same as using the Add/Remove Programs button.

  You have an updated antivirus application and have you recently scanned withMalwareBytes Anti-Malware and SUPERAntiSpyware ?  If you have not done these last two, I suggest that you do.