Troubleshooting Wizard

An unexpected error has occurred. The Troubleshooting Wizard can not continue. Please help me solve this problem.
Thank you!!!

Hi @pily015,

Welcome to the Forums of HP Support!

I'm sorry to hear that the Troubleshooting Wizard does not work for you. I'll try my best to help you with this problem. To guide you, could you please tell me the full model or the product number of your computer and the operating system that runs on it. Here are a few guides for How can I find my model number or product number? and Windows operating system am I running?.

Please let me know and I'll be happy to help you with this.

Take care and have a great day!

Tags: Notebooks

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    I don't have an update since February 28.

    Now, Windows Update and Fix - It don't work.  What can I do?

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    Hello

    1. don't you make changes on the computer before the show?
    2. what update does not work?

    Method 1:
    Perform a clean boot and check if the third-party software are causing the issue of updating.
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.Microsoft.com/kb/929135
    Note: After the adventures of shooting set the computer to start as usual by performing step 7 above of the Knowledge Base article.

    Method 2:

    Manually, try to install updates from Microsoft Download Center.
    a. visit the Microsoft Download Web site, type the number of "KB" of the update in the search box and press ENTER.
    b. in the list of search results, click on the (KB) Knowledge Base article link to go to the download page. If there is more than one list, look for a link that goes to the Microsoft Download Center.
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    Method 3:
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    http://support.Microsoft.com/kb/2509997
    Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base. How to back up and restore the registry in Windows:
    http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

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  • Troubleshooting Wizard does not not for windows 7

    Microsoft community,


    The Troubleshooting Assistant main windows 7 does not. Performance issues, I'm not able to verify that the note is delivered as "Troubleshooting Wizard has stopped working".
    How to rectify the same.

    Hello

    Thanks for posting your query in Microsoft Community.

    I suggest you try the following methods and check the status.

    Method 1: Put the computer in a clean boot state and check.

    To help resolve the error and other messages, you can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

    Place your system in the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.

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    Press the Windows key + X , and then click prompt (Admin)

    Type the following command and press enter

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    Hello

    This problem occurs with all the troubleshooters?

    Have you tried to launch another place troubleshooting services? You can launch the convenience of Control Panel, Action Center or related topic in help

    How about unchecking "Get help desk to update from the Windows online troubleshooting Service" and use only the local convenience store?

    Follow the steps mentioned below and check if that helps.

    Method 1:Run the System File Checker tool.

    http://support.Microsoft.com/kb/929833

    Method 2:Check the question in the boot.

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    10. click on OK and then click on restart.

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    so that the resolution of the problem, the error message "An unexpected error has occurred. The Troubleshooting Wizard can not continue" appears. How can I solve this problem?

    REDA k.Mohan

    Since the announcement, I had the opportunity to reinstall the OS this time, I took a few extra steps.

    1. "wrote zeros ' for the entire hard drive, equivalent to a full erase of hard drive.

    2. use microsoft for IE9 locking tool.

    3 find a tweak registry tiny but achievable by a man whose computer was scrambled by an automatic update to sp1 that went wrong. I manually update and always have, so auto update is irrelevant but also dangerous.

    4. I installed SP1 as the stand-alone, rather than the version "update."

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    Windows Registry Editor Version 5.00

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    Hi ALOK CHANDRA SINGH,.

    Thanks for posting your question on the Microsoft answers forums!

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    http://OneCare.live.com/site/en-us/Center/cleanup.htm  

    See the link below: 

    http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/ba80504b-61f1-4D71-960f-b561798b7b42

    You can install version Windows 7 RTM (released to manufacturing) as many bugs and compatibility problem has been resolved.

    Thank you, and in what concerns:

    Ajay K

    Microsoft Answers Support Engineer

    Visit our Microsoft answers feedback Forum and let us know what you think.

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    2. You receive error message when running the troubleshooter from network?

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    Try it out below mentioned steps and check if it helps.

    Method 1:

    Update or reinstall the Microsoft XML parser

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    Thank you.

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