Try to connect again to scan Epson DS 30 in sys op Windows 7 Home Premium

try to connect again to scan Epson DS 30.  Scanner light is green for go.  2 USB ports work fine for HP printer.  Software installed, the icon on the desktop. When click on Start scan, nothing happens.  Software test mode says no device, but the scanner icon in the list of devices.  what Miss me.  Is there something I forgot to do?  If so what can do what it's going to go, need to analyze immediately by email the document is important.  Quickly lose patience with this situation.

Hello

I imagine the inconvenience that you are experiencing.

Do you receive an error message/code?

You can check from the link that the scanner is compatible with Windows 7.

http://www.microsoft.com/en-us/windows/compatibility/win7/CompatCenter/ProductViewerWithDefaultFilters?TempOsid=win7&Locale=en-us&TextSearch=Epson%2BDS%2B30&Type=Both&CurrentPage=0&TotalPages=1&ShowCriteria=0&SortCriteria=Relevance&Compatibility=Unknown&LastRequested=14

Here are some ways you can follow to resolve the problem:

Method 1:

Open the hardware and devices Troubleshooter

http://Windows.Microsoft.com/en-in/Windows7/open-the-hardware-and-devices-Troubleshooter

 

Method 2:

Update the drivers for the scanner from the manufacturer's website:

Reference:

http://www.Epson.com/cgi-bin/store/support/supDetail.jsp?OID=199209&BV_UseBVCookie=Yes&infoType=downloads&platform=OSF_W_7-64

 

Method 3:

Check out the link and follow the steps in the article by the manufacturer:

http://www.Epson.com/cgi-bin/store/support/supDetail.jsp?BV_UseBVCookie=Yes&infoType=FAQ&OID=199209&prodoid=63092890&FOID=205948

Also check the link for more information:

http://files.support.Epson.com/PDF/wfds30/wfds30ug.PDF

Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further.

Tags: Windows

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