Try to connect
When I enter my email and password, I get the following message.
"Unable to authenticate your identification code Adobe you reconnect with your Adobe ID and password to continue using Adobe aps."
When I tried to download before I had to receive a mail to authenticaet as my ID and it never came. Since then, this message keeps popping up.
Sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
Tags: Adobe
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