Try to re - authorize but no option to allow the ADE

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  Hello

  1. What is the version of Windows installed on your computer? For example, Windows 7, Vista.
  2. have you done any software or hardware changes on your computer before this problem?
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  4 is specific to the program the issue?
  
  Since we don't know the version of Windows installed on your computer, you can read the following general steps.
  
  I suggest you to bring to the version of Windows installed on your computer so that we can better help you.
  
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  Method 1:
  
  Run the fixit from the link:
  
  Solve problems with programs that cannot be installed or uninstalled
  http://support.Microsoft.com/mats/Program_Install_and_Uninstall
   
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  Refer to the steps from the link.
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  Do not follow exactly...

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  If there is a problem starting, XP is configured to automatically try to start again and you can stuck in a loop not being able to go beyond the screen boot options, or none of these startup options you choose will work only.

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• computer has froze, I turned it off to try to restart it, but now it requires a Reboot disk

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  Hello

  see if you can do a Safe Mode system restore to before the problem started.

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  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  If the above is not an Option, you can press F11 at startup to return the computer to Factory settings (new condition)

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  See you soon.

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  Your request to user accounts in control Panel displays a check box for "turn User Account Control on or off" you need to turn it on for the admin functions. (You may need to turn off , then reboot the system then on and restart again to fix it)

  Turn on UAC

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  Determine my administrative settings:

  Important
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  1. Click Startand then click Control Panel.

  2. In Control Panel, click user accounts.

  3. In the user accounts window, click user accounts.

  4. In the user accounts tasks window, click turn on UAC enabled or disabled.

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  7. Click restart now to apply the changes immediately, or click restart later and close the user accounts tasks window.

  Messages rating helps other users

  Mark L. Ferguson MS - MVP