Try to use the ASR backup, but my computer doesn't have a floppy drive - is possible to move that requires a floppy disk for automatic recovery disk?

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• I bought Photoshop elements & elements of Prime Minister to Best Buy 2 years.  Finally opened and I tried to get the serial number online by using the identity card, but said website code is not valid.  They called Best Buy, said that adobe should hav

  I bought Photoshop elements & elements of Prime Minister to Best Buy 2 years.  Finally opened and I tried to get the serial number online by using the identity card, but said website code is not valid.  Called Best Buy, they said that adobe should have canceled activation because it has not been installed in a timely.  How can I get a serial number for installation?

  jotison64 wrote:

  I bought Photoshop elements & first items at Best Buy 2 years.  Finally opened and I tried to get the serial number online by using the identity card, but said website code is not valid.  Called Best Buy, they said that adobe should have canceled activation because it has not been installed in a timely.  How can I get a serial number for installation?

  Work your way through this document in the end, step by step, and finally try to start a chat session. I hope that Adobe will straighten this out for you.

  Contact the customer service

• I bought Photoshop on the disk. My new computer doesn't have a hard drive. It's Photoshop CS6 Version 12. I have a serial number. Where can I download?

  I bought Photoshop on the disk. My new computer doesn't have a hard drive. It's Photoshop CS6 Version 12. I have a serial number. Where can I download?

  CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

• Hello, I have the software and License Elements 9 but my new computer doesn't have a cd driver. Download this old version?

  Bought the new mac 10.9.4 who doesn't have a dvd player. I have already transferred successfully from my old mac software and saved, but it doesn't work. I get the following message: "install initialization failed. Download Adobe Support Advisor to identify the the problem. "... but" "" ASA " there is no ...

  Is it possible to download the 9 elements and save my license?

  Thank you for responding.

  Moving to this discussion in the download, installation, commissioning.

  Are GIX you trying to download Photoshop or first Elements 9?  You can find the new copy the installation files to the following locations:

  • Download Photoshop Elements products | 9, 8, 7
  • Download Premiere Elements products | 9

• try to use the windows debugger but "I don't have permission to open the dump file" even if it is a stand-alone computer, and I show up to the administrator.

  I'm trying to analyze a blue error screen associated with some sort of video error

  And if you click rt WinDbg shortcut and run as Admin?

• Basic question: I bought PSE13 on Amazon. Has shipped two disks but my Mac doesn't have a hard drive. Where can I get to download information? Thank you.

  I bought PSE13 on Amazon. Has shipped two disks but my Mac is not a hard drive. I have an Adobe account, but he has no record of my purchase PES from Amazon, of course. I have the serial number on my box. Can someone tell me how I can download this software? Or do I have to return my Amazon purchase? Thank you.

  This can do

  Download Photoshop Elements products | 10, 11, 12, 13

• I have a disc of Adobe Illustrator10 program has been installed on my old computer. My new computer doesn't have a hard drive. How can I download the program?

  I have the disc and the product number. Is there a place on the Adobe site that would facilitate the download from the Illustrator 10 disc. I buy a zip drive? How can I get the program I already paid for years on my new computer with no disk drive.

  Please visit:http://www.adobe.com/downloads/other-downloads.html

  I hope this helps.

  Concerning

  Megha Rawat

• Firefox does not open, and when I try to use the "run", it says that the file has been moved, etc. I use Windows 8 and I can't lose my favorites. Help?

  Firefox has been great to work on my computer for months and then suddenly he could not load pages. So, naturally, I restarted my computer, but when it restarted Firefox does not open. The icon lights for a bit as usual, then it fades and never actually opens. When I try to use the "run" command, I get this error:
  "C:\Program Files\Mozilla Firefox\ refers to a location that is unavailable. It could be on a hard drive on this computer or on a network. Make sure that the disc is inserted correctly, or that you are connected to the Internet or your network, and then try again. If it can't be located, the information may have been moved to another location. »
  I also tried the same thing for the file in the x 86 folder, but it gave the same error and I went and looked for the files in the given location and they were there.
  Firefox is not to fall down, so he isn't there an other error message, I can give you.
  The things that I had my favorites are really important, I can not lose those, but I am fine with anything else have to re-installed, etc..
  Help please?

  I've never tried it myself, but the forum has a series of measures for a "clean reinstall" Firefox. Even if you do not delete the record of your personal settings (AKA profile) during this process, a backup of this folder is always a good idea in case something goes wrong.

  Some Firefox problems can be solved by performing a clean reinstall. This means that you remove Firefox program files, and then reinstall Firefox. Please follow these steps:

  Note: You can print these steps or consult them in another browser.

  1. Download the latest version of Firefox from http://www.mozilla.org office and save the installer to your computer.
  2. Once the download is complete, close all Firefox Windows (click on quit in the file menu or Firefox).
  3. Remove the Firefox installation folder, which is located in one of these locations, by default:
     • Windows:
       • C:\Program Files\Mozilla Firefox
       • C:\Program Files (x 86) \Mozilla Firefox
     • Mac: Delete Firefox in the Applications folder.
     • Linux: If you have installed Firefox with the distribution-based package manager, you must use the same way to uninstall: see Install Firefox on Linux. If you have downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
     1. Double-click on the downloaded Setup file and go through the steps in the installation wizard.
     2. Once the wizard is completed, click to open Firefox directly after clicking the Finish button.

  Please report back to see if this helped you!

• Ideas: I get the 0x80073AFC error code when I try to use the system restore then, how can I find and replace this file missing MUI?

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas: I get the 0x80073AFC error code when I try to use the system restore then, how can I find and replace this file missing MUI?

  • I am running Windows 7 for packs SP 1 or SP 2 does NOT solve my problem since neither one works with Windows 7.  Is there a way to search for this MUI (Multiple User Interface) missing file? The every thing must have himself installed in the first place. I took my mom (she died in June) and my brother on this PC as users so even if they do not use this PC supports multiple users. Maybe if I deleted as a reboot and additional users it will solve my problems. My updates install OK but I can't run at all system restore. It creates a restoration point OK but when I try to sr back to a restore point before I get the error 0x80073AFC topic of the missing MUI file. Then, when I spear SR it is said that he could not and no files have been changed because of the error 0x8000FFFF error, unspecified catastrophic failure and could not retrieve the file several times when system restore is attempted.

    I'm running Windows 7 on a HP Pavilion with browser Firefox 3.6.8 browser Opera 10.60, IE8 and Google Chrome 5.0.375.125 browser browser.

    Can you tell me what I try next? Thnks a lot and sayonara for now the guy-Jack McElwee / keimanzero the Scion of the Anime in Brookhaven PA - USA

    OK I tried everything and nothing works! Only added beginners are updated browser Opera 10.63; IE9 (Beta); Firefox 3.6.12 and Google Chrome 7.0.517.41 and Java 22. Of course like everyone else in the world, I had to uninstall/enable and disable/download again and reinstall new Adobe Flash 10 and 11 of the shock wave and they keep crashing too! Hello 4 keep screwing browsers and now I get connection network problems. I run Comcast doctor and did everything it said to do, but nothing works. Oh and I added 7-Zip and WinZip also. Likewise, they will not work! Help! Thanks - K & K

  keimanzero,

  Comcast of Norton Security Suite version is installed? If Yes, who and perhaps malware is most likely to cause questions you have published, in particular the failure of the restoration of the system.
  First, configure the system to boot - How to solve a problem by performing a boot in Windows Vista or in Windows 7
  NOTE: Start-up mode minimum state all the 3rd party firewalls will be disabled. Open Control Panel > Windows Firewall to make sure that the native firewall of Windows 7 is now on.

  Download and Save the update system (or CheckSUR) tool. You will need to download the specific Version of CheckSUR corresponding to the architecture of the system to Windows 7. If you do not know the architecture of the system, and then click the link that says "Click here to show or hide the instructions step by step with images" under method 2: download the update directly system preparation tool from Microsoft Download Center .
  Description of the preparation tool system update for Windows Vista for Windows Server 2008, for Windows 7 and for Windows Server 2008 R2

  Once the download is complete, close all open programs and browsers. Now, run CheckSUR with the system connected to the internet because it will download the .cab for system files. Reboot once CheckSUR is complete.

  Secondly, I suggest that you run the File Checker system while in the same clean boot state.
  To run the System File Checker tool, follow these steps:

  1. Click Start and type cmd in the field search programs and files .
  2. Right click on cmd.exe in the programs of list, and then choose 'run as administrator '.
     If you are prompted for an administrator password or a confirmation, type your password or click on continue.
  3. At the command prompt, enter the following line exactly as written including the space between thec and the/and then press ENTER:
     sfc/scannow

  When the analysis is complete, test to see if the problems facing the system have been resolved.

  If they are not, you will need to contact Norton support for the version of Norton Internet Security Comcast to get help, or just uninstall NIS, run the Norton removal tool (right click Norton_Removal_Tool.exe, choose "Run as Administrator"), reboot and then check to see if the problems are still occurring.

  Expert MowGreen Windows IT Pro - consumer safety

• When I try to use the send to compressed (zipped) folder option I get an access denied message

  When I try to use the send to compressed (zipped) folder option when I right click on a file I get the following message

  Unable to complete the operation.

  Access is denied.

  However I do have permisions complete on the file and I am the only user and administrator

  Do you know when this problem started?  Try a system restore to a point in time BEFORE the problem started.  Here is the procedure: http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/.  Don't forget to check the box to show more than 5 days of restore points.  If the first attempt fails, then try an earlier point or two.  NOTE: You will need to re - install any software and updates that you have installed between now and the restore point, but you can use Windows Update for updates.

  If the system restore does not work, do a startup repair, boot from the disk Installation of Windows Vista genuine (or one that you can borrow from someone) or a recovery disc.  Here is the procedure: http://www.bleepingcomputer.com/tutorials/tutorial148.html.  You may need to change the BIOS to do first the CD drive in the boot sequence to boot from the CD.  To do this, hold the screen that tells you the key F to push to enter the menu start or start of installation.  Push it quickly. Make the changes, save your work and exit.  Put the CD in the drive and reboot.  When you are prompted, press any key to boot from the CD.

  If you do not have a floppy disk, you can make a bootable recovery disk by using http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/ with burning software like: http://www.snapfiles.com/get/active-isoburner.html and, of course, a blank CD.

  If this does not work, try to start in safe mode (repeatedly hit F8 key so that the start and go in safe mode with networking).  Then we will check some of your system files:

  Go to start / all programs / accessories / command prompt and right click on command prompt, and then click Run as administrator.

  Type sfc/scannow, go and let it run.  It will scan and try to correct some of your system files.  If all goes well it will complete with no corruption, he couldn't fix it (if there is such corrouption post here or try to analyze it to find the problem or files using http://support.microsoft.com/kb/928228.  This can sometimes solve the problem on its own.

  While in the command prompt, type chkdsk /f /r and enter and let it run.  It will scan and try to solve any corruption or bad sectors on your hard drive and remove especially as a cause.

  If this does not work, you will need to do a repair/system upgrade using the Windows Vista Installation disc authentic (you own or that you can borrow from someone).  Here is the procedure: http://www.vistax64.com/tutorials/88236-repair-install-vista.html as well as the upgrade from an earlier version of the Windows section of the following: http://support.microsoft.com/kb/918884.  Although this will not affect your data, settings or programs, you should always back up your data before you start just be on the safe side.

  I hope one of these procedures can solve your problem.  If this isn't the case, after return and we will try something else.  Return message anyway so we know how it turns out.

  Good luck! Lorien - a - MCSE/MCSA/network + / A +.

• Photoshop crashes when you try to use the text tool.

  Whenever I try to use the text tool, my Photoshop crashes. I have to force it to close, and then restart.

  It's not frustrating!

  You can try posting in the forums of Photoshop. This problem was reported by other customers here http://forums.adobe.com/message/4412711#4412711. You can also contact an agent of the customer support by phone or chat from the link Mandhir lists in its http://helpx.adobe.com/contact/response.

• ScanJet 5590 HP (L1910C): computer doesn't have the support of the necessary usb software

  OM my new G3 400 ProDesk of HP I have this error message during the installation of the software ScanJet HP5590 - "this computer doesn't have the support of the necessary usb software" - drivers are installed properly i. e. I can scan through a third patry - for example - FastStone software, but I can't use scan buttins anyway. Any ideas?

  Hello
  Click the Start button and type folder in the search bar, then open the Temp folder indicated.

  Open the last HP installation folder that begins with 7z (e.g. 7zs1234)
  Open the installation folder.
  Find the file usbready.exe and rename it to usbready.old.exe
  Navigate to the main extraction folder (folders that begins with 7z) and run the Setup.exe file.

  Now follow the installation and check for the difference.

  Kind regards
  Shlomi

• Stupidly, I recently bought a copy of 14 elements Adobe, then realized my computer doesn't have a DVD slot, can I use this version of items that I bought or I have to buy another downloadable version?

  I bought a copy of 14 elements, but my computer doesn't have a DVD slot! Is there a way I can still use the paper, as I have the serial number on the back, or do I have to buy a new downloadable copy?

  Thank you.

  Dodger

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

• My touch screen has a problem after downloading the IOS 9.0.2. Already try apple advises the steps. But the problem still occur. Already done restart of strength. Factory setting Reset also possible. But still the same problem. Can only be used at one min

  Hello!!!

  IM Apple Fan.

  Purchased IM Ipad2, Ipad4, Iphone6

  Last month I already buy s Iphone6 +.

  Today I feel unhappy

  MY IPHONE 6 'history '.

  My touch screen has a problem after downloading the IOS 9.0.2.

  Already called and try apple advises the steps. But the problem still occur.

  Already done restart of strength. Factory setting Reset also possible. But still the same problem.

  Only can be used for a minute. After that... The problem comes in again & again & again...

  APPLE.COM

  Can U help me

  Only products of Apple of love before updating the version 9.0.2

  iOS 9.0.2 happened some time. The last iOS is iOS 9.2. If you have not updated, updated. If you restored to the factory, it must have downloaded iOS 9.2. Also, if you restore to the factory and the problem is still there, then you must make an appointment at the Genius Bar to the nearest Apple store or Apple authorized service provider or call the Apple Support to have the device examined by Apple. There seems to be something wrong with the screen.

• I used to live in India and I now moved back to the United Kingdom. I would like to continue to use the creative cloud, but every time I try and pay it only of gives me the possibility to pay in Indian rupee. Can you please help me that my account to be b

  I used to live in India and I now moved back to the United Kingdom. I would like to continue to use the creative cloud, but every time I try and pay it only of gives me the possibility to pay in Indian rupee. Can you please help me that my account to be based in the United Kingdom. Thank you

  Hi jamese97002456

  Here is the link to Adobe Support contact: https://helpx.adobe.com/in/contact.html

  Kind regards

  Rahul