Trying to fix my original version of Adobe CC
Hey, I just bought the Adobe CC 2015 pack for 1 year. But before that, I had a cracking CC Adobe and now I try to get the license but his does not.
Simply appear a message saying that my internet its not working...
I tried to clean animals all the adobe before installing a new, but it does not work.
If anyone knows how to solve this problem, I will be grateful.
OBS: I have a MacBookPro.
Thank you.
Gustavo Bo
Hi Bo,
Since you had a non-genuine version of the software. Go through the steps in this link stop Creative Cloud 2015 to return to the mode of trial
You must reset the HOSTS file and the license data. Did you uninstall the previous software?
You can use the Adobe clean uninstall tool if necessary.
http://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.htm
Thank you
Scott
Tags: Adobe
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