turn off the pc dead
Nice day!
We have x internal licenses for a lot of our users to run full copies of Acrobat Pro 11 we bought a while back.
We were at the limit of users and licenses... and the motherboard and one of these users HARD drive went kaput. I needed to build him a new machine.
I did, and she was in place and still works very well with everything else on the new Tower, except this:
We are more licenses... and the old PC is DOA, I can't turn on and turn off the software. But it is now dogged my user, because he thinks that he there a copy more in use than is active.
How can I solve this problem please?
We are a Windows shop, and the user in question is on Win 8.1, patched up to current.
Thank you!
Contact adobe support by clicking on this link then "still need help" as soon as it appears, https://helpx.adobe.com/contact.html
Tags: Adobe
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