U2913WM screen not responding more (nine)

Bought 2 days ago U2913WM.

At lunch, I went home set up, everything was nice, off the PC. The evening when I got home, turned on the pc, the monitor has failed. Strange thing was that when the mointor power button was still on, I pressed the power button, it is not a signal sound and off in 5 seconds.

Tried several things: returned and several times, all connected cables of entry and exit, nothing worked. Then on the dell forums I found the statement "off, unplugging everything, hold the power 10seconds, reconnect"-it worked at the time. The downloaded drivers and Dell Display Manager.

The day after the same problem, but the previous statement has failed. After some scammers I got the screen working again. Tried what happened when I switch off pc - monitor went to power save (breathless power button), turned on pc, the monitor worked. Then, I tried windows control sleep time setting 1 minute and see what happened. Moniot fell asleep & PSM (pulsed again power button), touched my mouse and I got the picture will once again.

When I fell asleep, I saw the power pulse button and thought that it was a good sign, when I woke up in the morning, the power button is always rhythm, and I thought that the problem was only temporary. But when I turned on the pc, nothing happened, only the power supply stopped pulsating light and went to 'ON' (just glowing) No. photo or anything. other buttons does not, not even the sound of the beep.

What I discovered what worked for me: I turn off monitor button / stop, the light turns off, I pull the plug, press the power button to the button beeps sound & other buttons light for a second and then go out, I immediately plug the power in and the screen responds again.

It seems to me, there is a problem with the screen turn properly cause even not the led backlight turns on when this fault occurs.

S/N: 09DD4K-CN-74445 - 44G - 245L

Service number: ADMIN NOTE: maintain the label removed by privacy policy >

REV: A03

OS: Windows 8.1 64bits

GPU: AMD MSI R9 x 270

I also include a photo, the image of capacative buttons looked a bit off when I opened the package.

And earlier, I noticed that when I turn on/off, display a little twinkling light, until the image appears.

Then he sat in their warehouse for 5 months. You have two choices...

(1) return to the vendor for refund or Exchange.
(2) complete the transfer service from the tag property form. Wait 10 to 15 days for this course ends. Then contact Support technique Dell and ask them to issue an exchange of monitor.

Tags: Dell Peripherals

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