Unable to connect LGG3 to my computer.

Will not show as connected at startup (computer). All other disks appear, but LGG3 does not work.

Original title: LGG3

Hello Akoven,

Thanks for posting your query in Microsoft Community Forum.

I imagine the inconvenience that you are experiencing and will certainly help you in the right direction to solve the problem. However, I would be grateful if you could answer a few questions to refine the question in order to provide you with better assistance.

  1. You did it any significant hardware or change software on the computer before this problem?
  2. Do you have an error message when it is not detected? If YES, what is the exact and complete error message that you receive?
  3. You have security software installed?

If I understand you correctly, you are facing issue when you plug your phone LGG3 on your computer via USB. Correct me if I'm wrong.

If this is correct then average peripheral USB is not detected by your computer. The question may arise if the currently loaded USB driver has become unstable or damaged or if your PC requires an update for problems that could conflict with a device USB and Windows. This can also occur if your USB controllers may have become unstable or corrupt. So, I would suggest trying the following steps and check if the problem persists.

Method 1:

Please try the fixit (s) provided below which will help you solve common problems associated with devices and USB ports.

If method 1 does not work, try Method 2.

Method 2:

Remove and reinstall all USB controllers.

  1. Open Manager devices by clicking the Start button, click Control Panel, click system and security, and then, under System, clicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  2. In the list of the categories of equipment, locate and expand Bus USB controllers.
  3. Right-click every device under the Bus USB controllers node and then click Uninstall to remove them one at a time.
  4. Restart the computer and let the USB controllers get reinstalled.
  5. Plug in the removable USB device and test to make sure that the problem is solved.

If the problem persists, go to method 3.

Method 3:

Disable USB selective suspend framework. This method prevents your power off USB device.

  1. Click the Start button, type power management in the search box, and then click choose a power plan.
  2. Next to your currently selected plan, click Change Plan settings.
  3. Click change advanced power settings.
  4. Click in the box USBsettings, and then expand the USB selective suspend settings.
  5. Click on the area, and then click the menu drop down and select disabled.
  6. If you use a laptop, click the cell, and then click the menu drop down and select disabled.
  7. Click apply, and then click OK.

Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

Kind regards

Tags: Windows

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