Unable to connect to a network cable on my Windows 7 computer

Original title: network shows offline

I have an asus laptop running win 7, installed a new asus router. Now, all other equipment works very well but this one. I can connect via wifi but not wired. Shows offline. I don't even see a light at the lan port.

1 reloaded win 7

2. connected my router to motorola cable wired, it worked fine

3 remove the laptop battery power off and everything started in order

4 used all the other lan

5 used a portable old Toshiba doesn't under win 7 no problem

6. has taken my work laptop and it worked very well wired

7A bought a second router on the same apple thing!

8. check for driver updates.  Win said that I was running the latest version

Help

Hello

Thanks for posting your concern here on Microsoft Community.

I would like to learn more about the issue in order to help you better:

  1. What is the brand and model of the computer and the router?
  2. Who is the ISP?

This issue may have caused due to a problem with the configuration of the router. I suggest you try the procedure described in the following Microsoft Help article and check if it helps.

http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-81&V1H=win81tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

Please let us know status.

If the problem persists, I'll ask come you into contact with the ISP to reset the router.

Tags: Windows

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