Unable to connect to Microsoft, impossible to reset the password.

I forgot my password of the microsoft account - but when I use the "reset password" links I get this error "you cannot perform this task here, go to the website of the organization.

I use a bigpond for my microsoft account email address - I can access my e-mail with my password (via the Web page of bigpond, but not via the new microsoft/old hotmail page) as well as my skydrive/dropbox etc - it's only on behalf of microsoft - extremely frustrating - someone else has this problem or have any ideas to fix it?
See you soon

Hi Nato'Keefe,.

You can check out the link and also post your request here.
http://Windows.Microsoft.com/en-us/Windows-Live/ID-support

You must be connected to a Microsoft account to access the form.


If you are unable to access your hotmail account, you can use another account (if you have one) or create a new one at https://signup.live.com.
 
 
I hope this helps. If you have other Windows related issues, we would be happy to help you.

Tags: Windows

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