Unable to connect to my wifi connection

I have a laptop hp envy m6. The problem is I have 2 wifi connections, but the laptop only take one. My Twc provider said connections are good, so it must be my computer laptop anyone can help me with a few solutions

Honestly, I don't know if it's my laptop or the fact that I went on and install windows than 8.1 so any help would be welcome

Hello darioblanco82,

It seems that you have two networks, the laptop is picking up one and not the other. I will try to help you with this.

If you connect to one of the two wireless, this indicates that this network card works. You see other networks, neighbors ect? There could be a distance factor.

Troubleshooting wireless network and Internet (Windows 8) - this document may also be able to help on the problem you are experiencing.

Please let me know how it goes.
Thanks for posting on the HP Forums.

Tags: Notebooks

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