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• Impossible to disconnect/users on a Vista OS HP laptop

  Hello

  We recently had someone leave our company, which has done its work using a computer HP vista laptop.

  We try to disconnect from his account by using the function "change user", but while the process is running, we returned to the profile of the person even.
  Essentially, we are unable to logout of the user's account, when we re - start the boot process, the end result is that we are we made return to the profile of this person with no alternative.
  Is it a software problem in the design of the operating system or if the previous owner may set up a personal security setting?

  Please could you tell us about a cure?

  Cointre

  you see error messages?

  have you tried to make a new user?

  make a new user to the ADMINISTRATOR and the newspaper (this case the user still works)

  in the new admin user Panel go to "users" in the control panel and delete the old user

  If this does not help maybe user full administrator can help

  to activate open CMD as administrator and type this

  NET user administrator / Active: Yes

  Now try changing the user and you will find

  from there, you can delete the old account and create a new

  If you want to disable the administrator account open CMD as Administrator "next to the administrator account" and type this

  NET user administrator / active: No.

  If not this aid "these methods will fail if the user function does not work", then you may need to perform a system restore

• updated Mac and now I am unable to answer the phone calls of the Mac

  Yesterday I updated my Mac to the new operating system.  Since then, I could not pick up calls from the Mac as I used to.

  Can someone tell me how to solve this problem?

  Hi jlfrisella!

  I see that you are unable to use the calls feature cell phones iPhone on your Mac since the update to Mac OS Sierra.  I can understand wanting this function runs on the right, and I'm happy to help you.  Please see requirements and instructions in the following articles.

  Continuity of use to connect your Mac, iPhone, iPad, iPod touch and Apple Watch

  Thank you for using communities of Apple Support.

  See you soon!

• I have several new emails in the Inbox, but I'm unable to view or even see them?

  I have several new emails in the Inbox, but I'm unable to view or even see them?

  Hey CRB123,

  Thank you for being a part of the communities of Apple Support.

  If I understand your message, you see a badge that you have unread e-mails in your Inbox, but they are not appearing.  An easy way to separate the emails read from the unread macOS that Sierra is to click the button to filter in the list of messages, or sort by unread:
  

  • Activate the filters: Click the filter button at the top of the list of messages, click unread to display the list of available filters, and then select one or more filters. A check mark indicates a filter is active.

    

    If you use more than one email account in Mail, you can filter the Inbox into account - for example, only show emails from your iCloud account.

  • Disable an active filter: Click on the filter.

  • Disable all filters: Click the filter button .

    Mail remembers your filters and automatically applied the next time that you click the filter button to activate the filters.

  You can also sort the list of messages - just click on "sort by" at the top of the list of messages, then select an attribute, such as and a sort order. In a typical configuration, click on a column header.

  Mail for Mac: filter the list of messages in Mail

  If no unread messages, then I would like to confirm if you have emails unread looking webmail for your email account. If you see the unread messages in webmail, go back to the mail app, and then rebuild your Inbox:
  

  You may have to re-create a mailbox to update the list of the messages it contains. For example, if messages seem to be missing or garbled, or if you don't find any relevant messages when you search by using the entire Message search option.

  • Select a mailbox in the Mail sidebar, then choose BALL > rebuild.

  When you rebuild the mailbox for accountIMAP or Exchange messages and attachments stored on your computer are discarded and then downloaded again from the mail server to your Mac. Your mailbox is empty until the download is complete.

  Mail for Mac: rebuild the mailboxes

  Take care.

• Update for Sierra and now my Apple music does not appear I have a subscription and I am unable to get my music on the cloud?

  Update for Sierra and now my Apple music does not appear I have a subscription and I am unable to get my music on the cloud?

  Hey there Scotchman2926,

  I understand that you are experiencing some problems with Apple music on Sierra. I have a few suggestions to help you solve this problem. First of all, if you are unable to access the iTunes Store as well as music from Apple, use the information in this article to help resolve this problem:
  

  If you cannot connect to the iTunes Store - Apple Support

  If this does not resolve the problem, you might try signing out of your Apple ID in iTunes and then connect again.

  Thanks to be come to the communities of Apple Support and let us know how it goes.

  See you soon.

• My 5s iphone suddenly showed no service, then I made an attempt to update to ios and itunes connected, now iphone is not enable and display cannot connect to the server and in itunes it shows unable to check your device.please help me

  My 5s iphone suddenly showed no service, then I made an attempt to update to ios and itunes connected, now iphone is not enable and display cannot connect to the server and in itunes it shows unable to check your device.please help me

  Assuming that you have a valid SIM card in the phone, it is more often symptomatic of a phone that has been hacked or jailbroken to unlock.

  Where do you have the phone first?

• Unable to select the file in the dialog box in the Sierra

  I'm unable to select an image file in the "save for Web" in the finder window "save under" in Photoshop CC running on the Sierra.

  There are times where I need to save a new image using a similar name by selecting the existing file, which matches the name in the dialog box "save under".

  The use of Photoshop CC in Sierra I am unable to do so due to the inability to select the existing files in the Save-as the finder window.

  I thought at first that was Adobe, but later, I noticed that I can not save for web browsers and other programs. I installed the beta updates on Sierra, but also which did not set. I hope be fixed so I can move on to Sierra. It was not such a problem in previous versions.

  Unfortunately, your discovery is correct. I just met for the first time. I was shocked, but apparently it will work in list view. View miniature not a reason any.

• Unable to connect to app store after iOS iphone 10 6 update

  Hello

  Since the upgrade to IOS 10 my iPhone 6 with stubbornly refuses to connect to the App store. The error message is "unable to connect to the app store, try again."

  The phone is connected to the internet (I can surf and send emails) by wifi. Turn off the wifi and the use of mobile (cellular) only link cause the same error. I also did a reboot hot and cold, without result.

  Any suggestions?

  Thank you

  Bill...

  ANSWER: this theme has the best 3 options. In my case, I had to sign out and in the app store of settings, iTunes and app store. Fixed

  PLE-3598048 http://www.Macworld.co.uk/How-to/iPhone/What-do-If-You-cant-connect-App-Store-AP.

• Unable to get airplay to connect to my receiver to my PC.

  Unable to get airplay to connect to my receiver.

  Are both the iOS device and Apple TV on the same wireless network?

  All devices receive their network via DHCP configuration?

  Is insulation wireless disabled on the router, at least for the channel that these devices use?

  Have you tried to reboot all devices including the router first?

  TT2

• Just updated to IOS 10.0.2 and unable to connect using Store.Please App!

  Just updated to IOS 10.0.2 and unable to connect using Store.Please App!

  Harry

  Hello

  Go down to itunes apple ID page homepage remove ID, then reconnect again.

  See you soon

  Brian

• Unable to start safe on iMac16, 2

  I am on Mac OS X 10.11.6 on my iMac16, 2 and was trying to startup and to experiment in this mode to determine why I can't see my external drive and why it won't backup using Time Machine.  After the reboot and try to start safe, I discovered that I was unable to get to the start.  I could not, therefore, to get the disk utility to try to use the first aid in its normal mode.  When I used the Warrior drive, everything seems OK, but to be sure, I rebuilt my hard drive also.   Which doesn't seem to change anything.  So I can't use a secure boot and can't see my external hard drive (LaCie d2 Quadro) and cannot perform a backup Time Machine accordingly.  Help.

  You have the same question when we unplug the Lacie?

  You have drive merger?

  You can open a session with a guest account?

• Unable to play Elton John AMF10 on Apple TV

  All the morning

  For some reason, I am unable to play Elton John AMF10 on the new Apple TV.  Everyone knows this.  Other shows work, but Elton John doesn't.

  I have a sub of Apple's music, and it works in my iTunes on my Mac, the iPhone and the iPad, but not on my Apple TV.

  Hi narly101,

  Thank you for using communities of Apple Support. From what you have said, it seems that you are able to view the performance on other devices.
  Because it is related to the AppleTV, there are a few things that we can try to get this performance to play.

  Update the software on your Apple TV - Apple Support

  Once you try again after the update, or if there is no update to do, so go ahead and restart your Apple TV:

  How to restart your Apple TV
  

  If the problem persists you can consider restoring the AppleTV to factory settings.

  Restore your Apple TV to its factory settings - Apple Support

  Other performance being able to play, it may be isolated to this one show. If this is the case, you are able to report the concern in the menu video performance.

  Another option because it works on other devices is AirPlay from the computer to the AppleTV.
  Use AirPlay to stream content from iTunes on your computer - Apple Support

  See you soon.

• I have iOS 10 and I am still unable to make messages with animation effects. How can I solve this problem?

  I have iOS 10 and I am still unable to make messages with animation effects. How can I solve this problem?

  Without knowing what is happening when you try, it is difficult to recommend troubleshooting. However, one of the first steps is to ensure that you don't have to reduce the Motion activated in accessibility.

• Unable to connect on the Messages or FaceTime after upgrading to Sierra

  Good afternoon! After upgrading my MacBook Pro (13-inch, mid 2010) to macOS Sierra (10.12.), I am unable to connect to Messages or FaceTime. They worked fine before the upgrade.

  • Messages: After entering my Apple ID and password, I get the message "Could not sign in iMessage." "Could not sign. Please check your network connection and try again. "or"an error has occurred during authentication. "My network is connected to the network (where this message), and the password is correct. Also, I have generated a password app specific to Messages. Enter just grew the message "your Apple ID or the password is incorrect." Messages is works well with my Google Talk and AIM accounts.
  • FaceTime: After entering my Apple ID and password, the engine just turns and it never connects me. Similarly, I have generated a password app specific but use it just gets the message, "your Apple ID or the password is incorrect."

  No idea how I can regain access to these applications? Thank you!

  Reached out to the Twitter account of Apple Support. He proposed to restart. It worked.

• Vodafone carrier in my new iphone 7, unable to show vodafone carrier in my new iphone 7

  HI, I am unable to see Vodafone carrier IPhone 7 parameters. Help, please.

  Thank you

  RAM

  What you're trying to do with the carrier settings?

  You have acquired an iPhone to a different carrier/countries may

  So yes some networks need to send you some of the definition of the parameters via a command text for update functions correctly.

  This included MMS/SMS as much as they are not functions of SIM card.

  Suggest that contact Vodafone in your location.