Unable to open Adobe Reader XI or any PDF file

When I try to open Adobe Reader XI or any PDF file, it is said that he "cannot open protected mode due to incompatibility with your system configuration. Want to open Adobe Reader with protected Mode off? "When I choose open with Safe Mode disabled, it shows then"Acrobat failed to load its core DLL. "Help, please. Thank you. All PDF files and adobe reader to work on my computer. Thank you.  When I try to solve the problem, "incompatible application" is listed under the troubleshooting report.

Several similar topics in this forum indicate that this error can be caused by a rootkit infection.

Google for "search for rootkits" and check if your system has such an infection.  Please report back.

Tags: Acrobat

Similar Questions

  • On a PC using Windows and Adobe Reader, I sent 10 PDF files in a zip file and each label of the PDF file with a number from 1 to 10, so that they appear in the order I want. Numbered 1 to 9 records fell in sequence automatically, but number 10

    This is my first time using this forum. I hope that my question made its appearance and that this space is to respond to the answers possible, but just in case, here's my question again:

    On a PC using Windows and Adobe Reader, I sent 10 PDF files in a zip file and each label of the PDF file with a number from 1 to 10, so that they appear in the order I want. Numbered 1 to 9 records fell in the sequence automatically, but the number 10 appears under the number 1 instead of below the number 9. I googled the problem, do not see addressed. I called Microsoft, and they said it's a matter of Adobe. If anyone can help I would be grateful.

    Thank you.

    Not an Adobe issue at all. If you want your files to a single digit (1-9) to appear before the 10, you must add a zero at the beginning.

    01

    02

    03

    04

    05

    06

    07

    08

    09

    10

  • Unable to open Adobe reader software

    Tried with 11 and 10, he opens for 2 seconds and then closes itself, can not read or even open any menu option to make a change to the security, etc, have tried removiing and download many times but still the same issues, it's on Windows 7 using the software directly from the PCand / or browser if its an old file as ive seen many times before , or a new file, help

    You can try Windows Explorer, navigate to C:\Program Files (x 86) \Adobe\Reader 11.0\Reader, and then double-click Eula.exe and accept the license agreement.

  • Unable to open Adobe Reader - tried to remove and reload

    I used Adobe several years without problem. I use Windows 7 and Internet Explorer with Adobe enabled compatibility. I finished a CC Cleaner.

    Recently, the icon disappeared from my programs causing an inability to open. Attempted to remove it using revo uninstaller and suggested vacuuming Adobe found in the forum. While it does not appear in Revo, he continues to show the 23.0.0.162 version when I "check if Flash Player is installed".

    Nevertheless, it seems to stay in my system, I tried to re download. However, he didn't ask the typical questions "you want to... run, run security... and you want to allow... and the message 'If you have encountered problems"...» I tried again without a bit of luck.

    Please help as I rely on this product. Thank you very much

    Hi philh41642635,

    You could have checked the version of Flash Player installed on your computer with a link because 23.0.0.162 is a version of Flash Player.

    Check if Adobe Reader is installed under programs and features, hold down the Windows key and press R on your keyboard, type appwiz.cpl in the Run dialog box and locate Adobe Reader. If it's there, right-click on it and select uninstall, run the cleanup tool again once you've downloaded or you can download it here: Download Adobe Reader and Acrobat cleaning - Adobe Labs tool , restart the computer and download CD here: Adobe - Adobe Acrobat Reader DC Distribution (locate your operating system, the language and version accordingly).

    Let me know if you face difficulties to install the reader on your computer.

    Thank you

    Shivam

  • My Adobe Reader 11 saves all PDF files into Word documents and I know no way

    I do a backup as with a PDF file and it saves as a Word document. I have to convert the Word document to a PDF file in a Word document by right click and convert. Why the file record in Word format first?

    Hi Shane,

    On the icon of the document itself, right click, select Properties. On the "Général" tab, in "Open with", click the button change, choose the Adobe program, click ok, apply, ok.

    Kind regards

    Rave

  • Adobe Reader XI - saving printing PDF files

    How can I print to PDF and save them to the desktop with goining online?

    Not possible with Adobe Reader. With Adobe Acrobat, you can print to the Adobe PDF format.

  • Unable to open Adobe Reader - EULA error

    I'm unablel to launch anything in Adobe I get an error message telling me I have to go into the drive and accept the EULA.  How can I do this?  I have re-installed the reader, but never asked to accept a EULA.

    I guess that you are on a Mac, because this is where it occurs most often. Access your Mac HD/Applications folder and double-click the app drive it. Opens the license agreement, and then you can use the player itself or in a browser.

  • How to remove files that indicate when you open Adobe reader XI? under recent files!

    Do you delete the files or delete this list?

  • Can't download adobe reader, because a sliprt.dll file is missing.

    Original title: I am running windows vista family premium snd is unable to download adobe reader, because a sliprt.dll file is missing... have tried all suggestions, but no luck... How can I install the missing file?

    Have tried windows helpdesk for assistance but chose not to pass the $99, they asked, to solve the problem.

    See this link on the adobe forums if it helps:

    What is "sliprt.dll?
    http://forums.Adobe.com/message/4465540

  • I can't open any PDF files or Adobe Reader XI.

    When I tried to open the program to the drive, it just opened a gray page and then closed by itself.  I am on Windows 7 and already ran TDSSKiller to check rootkit infection.  He said, 'no threat found.'  I tried to uninstall and reinstall the player program, but it does not always work.  I used to be able to run previous Reader version.  What should I do now?  Thank you!

    You can open Adobe Reader by itself?  If so, try to disable the Protected Mode [Edit |] Preferences | (Improved) security].

    Another thing to try is Windows Explorer, navigate to C:\Program Files (x 86) \Adobe\Reader 11.0\Reader, and then double-click Eula.exe and accept the license agreement.

  • Windows Contacts now display an Adobe icon for each of them and when I try to open Adobe Reader 9.0 starts, then tells me that it can't read the file.

    For some reason any, that my Windows Contacts show now an icon of Adobe for each of them, and when I try to open Adobe Reader 9.0 starts, then tells me that it can't read the file.  I tried right-clicking and using "open with...". "to set a default value, but no other programs are listed as possibilities.  By clicking on 'Browse' of course gives me a window of the Explorer, but I have no idea what program select open Windows Contacts with.

    Contacts Windows used to work perfectly, and I have no idea if this problem started, or why.

    Can someone tell me how to open them properly, with the Windows Contacts program?  Thank you!

    original title: my Windows Contacts have Adobe icons and does not (Hijacked by Adobe Reader 9.0?)

    Go to: Control Panel, programs by default, associate a type of file or Protocol with a program.

    Scroll down to:...

    .contact... Click here to highlight, click on change program, click Windows Contacts.

    Make sure that there is the box... Always use the selected program to open this type of file.

    Repeat the process for:...

    . Group

    . P7C

    .vcf

    (Protocols)

    LDAP

  • Nothing happens when you try to open Adobe Reader or pdf

    When I try to open Adobe Reader (any version), nothing happens. I'm running Windows 7 Pro and tried to uninstall Reader 9 & 11, running a suggested fix, running Adobe cleaning tool to remove it, run it from a CL, but I don't see an error code: 7

    There are no errors during installation.

    What could be the problem?

    Any help is really appreciated.

    You can try other things...

    • Update drive to 11.0.6
    • You can open Adobe Reader by itself?  If so, try to disable the Protected Mode [Edit |] Preferences | (Improved) security].
    • If Reader opens in itself, try to disable the Safe_mode in the registry; Download, unzip, then run the attached registry script
    • It might even be a malware problem; See http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html
  • Cannot open .pdfs via Outlook or Adobe Reader, impossible to open Adobe Reader, it is impossible to uninstall!

    We have a new office that will not open .pdfs or open Adobe Reader.  The version on the computer is 9.5.2.  When I try to install the updates or install Adobe XI, the installation process stops before the end because he said that Adobe 9.5 is currently open.  But we cannot open Adobe 9.5, and the Task Manager does not appear even the program as being open.

    I tried to uninstall the program, but were unable to for the same reason.

    You can try to use this tool to remove all traces of the previous versions of the player:

    http://labs.Adobe.com/downloads/acrobatcleaner.html

    Then you can download the offline Player Setup of

    http://get.Adobe.com/reader/Enterprise/

    After downloading, restart your computer and run the Setup program before anything else.

  • Unable to download Adobe reader. Windows xp computer system.

    Unable to download Adobe reader. Windows xp computer system.  It keeps restarting the tab.  Sometimes it will not display the bar to allow the active x control to be.  When it doesn't you can not click it to allow.

    Try here

    http://www.filehippo.com/download_adobe_reader/

  • I can open adobe reader, but then cannot do anything with it. Have to control alt delete to close. Already uninstalled and reinstalled no luck

    I can open adobe reader, but then cannot do anything with it. It does not. I have to control, alt, delete and use the Task Manager to close. I've uninstalled and reinstalled without success.

    Hi Elizabeth,.

    This issue could be related to the version of Adobe Reader you are using on the computer.

    Please help me with the following information related to the issue:

    (1) what is the latest version of Adobe Reader, which is installed on the computer?

    (2) is that Adobe Reader application-specific question?

    I suggest completely uninstall Adobe Reader and then install the latest version.

    Follow these steps:

    Step 1:

    Refer to uninstall Adobe Reader with Adobe cleaning tool:

    http://labs.Adobe.com/downloads/acrobatcleaner.html

    Step 2:

    See the link to download and install the latest version of Adobe Reader:

    http://get.Adobe.com/reader/Enterprise/

    If the problem persists, you can post the same query on the community of Adobe Reader.

    Check out the link:

    http://forums.Adobe.com/community/adobe_reader_forums

    Please let us know if you have more queries related to Windows.

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