Failure of backup system image 0x8078002A

Attempted to create the first image time system to a Dell Inspiron 15 to an external Samsung S2 hard drive obtained after error message:

The backup failed

One of the files of backup could not be created. (0x8078002A)

More information

The request could not be performed because of an i/o device error. (0x8007045D)

Although he said he had failed files were created on the hard drive, but when he tried to run the first scheduled backup I got:

Check your backup

The last backup failed

Also, the last backup is always set to never

But once again the files are on the hard drive.

Can someone pleasse help?

Thank you

Hi royaltg,

Check if all files have been created on the hard drive.

Check the shadow copy Volume service in the services window. Use the following steps to check:

i. click on start and type services.msc in the search box

II. the search for the shadow copy Volume service

Make sure that the startup type is automatic.  Steps to set the auto services

i. search for the service

II. right-click on the service

III. If the service is stopped and then starts the service

IV. Select Properties

v. and in startup type, select automatic

Try the steps listed in the link below: error message when you try to perform a full backup on a Windows Vista-based computer: "the request cannot be performed because of an i/o device error": http://support.microsoft.com/kb/952272 (for Windows 7)

With regard to:

Samhrutha G S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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