Unable to open video files transferred from an SD card

I have the same problem as others that I can't open the video files. Here's my golden anniversary and I don't want to lose them. Cliff.S

Files download from card SD OK but then will be not open. I want to burn a disk of Cliff

Hello, Cliff Stanley,.

If you use Windows Media Player, you can see the link below for more information on the types of media files that supports Windows Media Player:

Information on the types of media files that supports Windows Media Player

If the problem persists, please send the file format of the video files and the program used to try & open files.

Thank you

Mary
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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