Unable to play DVDs on windows 8

Original title *.

Can not read DVD

I installed WinDVD and BS. Player, but it still will not play any DVD.

I don't understand why I need to download a separate video player

When it should play only when I put the disc in the tray.

Any help is greatly appreciated!

Hi Kendra,

Please contact Microsoft Community.

To better help you, could you please confirm a number of things like:

  1. What happens as you try to play the application of film to DVD which comes with windows 8?
  2. Do you receive an error message or error code?
  3. Were there recent changes made on the computer before the show?
  4. Have you tried to play the DVD with Windows Media Player?

If you use the film of windows 8 and still unable to play then I suggest to run the troubleshooter and check if that helps.

http://Windows.Microsoft.com/en-us/Windows-8/what-troubleshoot-problems-app

I suggest to follow the help article below, try the procedure described in the article and check if that helps.

http://Windows.Microsoft.com/en-us/Windows-8/play-DVDs

For your reference, follow the link below:

http://Windows.Microsoft.com/en-us/Windows/DVD-playback-help

Hope this information was helpful and let us know if you need more assistance. We will be happy to help.

Tags: Windows

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