Unable to save my new payment method information

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  Hi @elebit,

  Welcome to the HP Forums!

  I noticed that you are unable to save your new printer HP ENVY 4520. I am pleased to see that for you!

  Please, take a look at the Plug, for this printer. Who have the exact model number and try to save again.

  If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope this helps!

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• Are there fees for adding a payment method for my Microsoft Account?

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  Hello

  Thanks for posting in the Microsoft Community.

  According to the description, you are unable to complete the payment method to buy the app. am I right?

  Follow the steps to reset the Windows Store cache.

  a. type the Windows key + X on the keyboard.
  b. Select prompt (Admin)
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  Please report if you are still having the problem. I will be happy to provide you with additional options.

• Cannot add the payment method that I can't change the country in Windows store information field.

  Hello

  I want to buy an app in the store windows using my credit card.  I found the section where I can add payment options.  It's all good and Nice, the only problem is that I can't change the country for when I'm in my credit card information.  It is a static field set to the United States.  Fill in the information because I live in the Canada.  If you can let me know if this is something I could do wrong.

  LinkHero

  I discovered what the problem is.  I don't know when this happens or what it is connected to.  As far as I know is if you go in '-> Panel-> clock, language and region change the location ' then change the "location:" in your country.  You should be able to add the payment method.

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  Just changed my account information for payment, but payment results in a week, enough time for the new payment will be held for the new account?

  HI Lucas,.

  I see that you have tried to change the billing details, but they were not properly updated.

  Please get in touch with the customer: -.

  Contact the customer service