Unable to swith to or create a Microsoft Account (0xd0000072)

Hello

I tried to switch my account from Windows 8 to my Microsoft Account * address email is removed from the privacy *. Unfortunately, the last step of the wizard fails with the 0xd0000072 error code.

By reading the forums, I tried the suggestions described in http://answers.microsoft.com/en-us/windows/forum/windows_8-security/why-cant-i-use-my-microsoft-account-to-sign-in-to/aa9a8944-3ffd-4ab4-8c68-7bd6599e1ab1 and http://answers.microsoft.com/en-us/windows/forum/windows_8-security/cant-switch-local-account-to-microsoft-account/742e6d1d-28f3-4712-a9cb-05e815b0a7ca . Without any chance however.

In addition, create a new local account as a Microsoft Account fails with the message that the account could not be created and that I go to live.com/password/reset.

How can this problem be solved?

Thanks in advance and greetings.

I have exactly the same problem.

I was able to connect on a computer laptop windows 8 before with this account, but since I was renaming the account that I had no chance.
I tried to delete the account completely (to eliminate the original PC files), add, removed trusted PC, reset the password and run the application of the resolution of the problems (not found error) with no luck.
I think it's something wrong on the part of Microsoft, I found many people with the same problem and nobody seems to have discovered a workaround solution.
Update * I could succeed in removing all traces of my previous Microsoft opening accounts to log on to the laptop of the old Identities registry cleaning (do a search for @hotmail.com or @outlook.com according to your address of course and remove all entries).
For people having problems on the new laptop, I would suggest remove account.live.com associated PCs.

Tags: Windows

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