"Unable to update the information of client device" when downloading in development mode

I am trying to download from the sandbox.

After that I added my SKU and select 'load', I get this message in a dialog:

Impossible to update the client device information

I click OK and end up back on the screen of the new development.

What I am doing wrong?

Not yet. Please continue on this thread for more details:

http://supportforums.BlackBerry.com/T5/BlackBerry-world-development/unable-to-update-customer-device...

I'll keep this thread updated.

Currently, I have logs of 2 users who reproduced this issue and have opened a ticket with our internal support teams.

Tags: BlackBerry Developers

Similar Questions

Maybe you are looking for