Unable to use printer

Hello

I just got a printer PIXMA3220 from a friend, without any installation (power and USB cables) CD.

Since my computer doesn't have Bluetooth, I plugged in by USB but my computer was able to identify her.

Then I went on this website to download the driver, but even if the detection is successful, it fails in step "trying to communicate with the printer.

Now I see the printer in the "Device Management" window, in the 'Queue of printers' category, but cannot go further.

FYI, I use Win10.

Some help would be great!

Nice day.

Hi Ken2,

If you have any antivirus or firewall programs installed on your computer, please disable it temporarily, then try to reinstall the printer.  Sometimes these programs can block the installation of the printer.  Once the printer is installed properly, you can re-enable the protection software.  Also make sure that you have the USB cable from the printer directly connected to a rear USB port on your computer, and that the printer is plugged directly into a wall outlet and not a surge protector.

If you are still experiencing difficulties, we ask that you call please 1-866-261-9362, Monday - Friday 10:00-10: 00 ET (excluding holidays) for assistance.  A Canon technical support representative will be happy to help you.  There is no charge for this call.

Tags: Canon Printer

Similar Questions

  • Print spooler does not. Unable to use printer

    Cannot print.  Cannot add a printer.  Can't download new drivers.  C:\WINDOWS\SYSTEM32\SPOOLSV. EXE is a program that does not work.

    Quote from: http://snipurl.com/1mdayq [www_eventid_net]

    From a newsgroup post: "it seems that the print spooler does not and that it was impossible (or not configured to) restart itself.» When the print spooler does not work, printers will be not visible in the Printers folder, and you will not be able to add a new printer. A number of things could cause the print spooler to fail. It's corrupt print jobs, incompatible or problematic printer drivers or port monitors, corrupted file or disc and even other applications or processes interfering with the spooler in memory. If you try to manually restart the print spooler and it fails immediately, he may be trying to process a print job corrupted after the start. It is a common cause for the print spooler failures that occur immediately. If the print spooler starts and printing features returns for a while before a failure once again, then a monitor driver or the port is probably the cause of the problem.

    To remove print spooling jobs that could cause this problem, simply remove (or remove) the files with the extension ".spl" or ".shd' of the location of the coil when the print spooler is stopped. This place is typically "c:\\system32\spool\printers" (it might have been edited manually). Once the existing spool files have been deleted, try to restart the print spooler again to see if it works normally. If there is no (.shd or .spl files) spooling print jobs, or remove the old spooling print jobs does not change the behavior, a port monitor or driver may be to blame. " M260142 provides information more detailed which will be useful in troubleshooting.

    Hope this helps, Gerry Cornell

  • Unable to use printer Adobe Adobe Acrobat Pro 9 and 10 Windows

    I have an Adobe Acrobat 9 Pro, but since I updated to Windows 10 I can't use the Adobe printer. It seems to work and is printing OK, but the file is not saved correctly. Properties of the printer looks OK for me and no upgrade is available.

    I can see the file printed in the library for quick access but cannot open it. This occurs when you print from the web, but when you print from MS Word, everything crashes.

    When you use the clean window PDF printer everything works, but then I can't name the file...

    \Thomas M

    Just for printing the PDF files, you can use the free player, you do not have Acrobat for that.

  • I have HP PSC 1610 printer, and until recently, it worked fine. Now it prints very slowly and I'm unable to use the internet, although it is printer.

    I have HP PSC 1610 printer, and until recently, it worked fine. Now it prints very slowly and I'm unable to use the internet, although it is printer. What could be the problem and how can I fix it?

    Hi Dee,

    Please contact Technical Support for assistance with your printer HP: http://www8.hp.com/us/en/support-drivers.html.

    Good luck!

    Kosh

  • Thunderbird freezes for receipt of emails, unable to use until they are downloaded. RESOLVED itself after several updates of Windows

    Whenever I get all new email, Thunderbird freezes completely and I'm unable to use it until the emails have finished to download. It happened this last month. I have a PC, Windows 7 and not using Bitdefender. I have no antivirus software installed and Windows Defender.

    I'm not very technical and would appreciate assistance payment facilities!

    Thank you
    Helen

    Hello

    Thanks for your replies. Just back in line, and after a lot of windows updates, that the problem seems to be resolved, well that always a little slow going. I'll see what happens on the report and the weekend when I use more if the problem comes back.

  • I'm unable to use Toshiba disc creator

    Can someone please help?

    My Toshiba Satellite was to be restored to factory settings, and since that I am unable to use creative disc I get message saying error code 32007c-26-00000001. I've read here someone else had the same problem and uninstalled the program the reinstalled it but how do I reinstall the program when I have the disk it came preinstalled on my pc.

    Any help would be most useful.

    Can you please tell us what model of laptop do you have?

    Can start the installation of recovery by using the disk HARD recovery mode as described on http://aps2.toshiba-tro.de/kb0/HTD1303440001R02.htm?

  • I'm unable to use the email as my iMap password is incorrect - how to reset?

    I'm unable to use the email as my iMap password is incorrect - how to reset?

    You need to reset your password to email through the email provider. It is not a specific device parameter. Your password is related to your e-mail account. Seek help from your email for this provider.

  • Focusrite scarlett 2i4 unable to use as audio input/output device

    I just bought a Scarlett 2i4 hoping that time would have been solved compatibility problems. However, I'm unable to use it as an input/output device. Site Web Focus rite has a class compatible mode download that is supposed to solve this problem. And I installed it three times without success. Has anyone else had this problem and found a workaround. Thank you! I have a macbook pro mid 2012, el capitan 10.11.3.

    Don't know if this will help.

    I have a 2i2. When I got it, a few BONES in there, I couldn't make it work. I went back and forth with tech support Scarlett. They really tried, even sent several beta drivers. Nothing works.

    Then I uninstalled all the software of Scarlett and restarted - and it works.

  • Satellite A300 - 1 9 PSAJ4E unable to use 2 multimedia keys

    Hello

    After that I reinstalled win7 64 bit on my SSD I'm unable to use my 2 first multimedia buttons (mute, cd/DVD).
    I am also unable to save them because there are not not in the program of buttonsupport!

    Here is a picture of the problem http://img207.imageshack.us/img207/692/buttonsupport.jpg
    I reinstalled vap several times without success, also help the toshiba / optimalis / does not show the TBS guidance.

    Play/stop/next/previous works very well

    Thank you if you help me

    sincere greetings, Jonah

    Hello

    Have you installed the VAP?
    The VAP means added value package and it contains the tools that control the multimedia keys.
    If you have already installed this PPV, I recommend this reinstall again.

  • I'm unable to use the search bar in Safari

    I'm unable to use the search bar in Safari.

    Turn off the Suggestions of Safari in the preferences/Safari/search / uncheck Safari Suggestions.

    https://discussions.Apple.com/docs/doc-9362

    http://osxdaily.com/2016/01/05/fix-Safari-freezing-address-bar-use/

  • I'm unable to use my Apple ID on my new iPad... Please help!

    iI am unable to use my Apple ID with my new iPad... Please help

    Hello

    Can you give more information?

    What happens when you try to use the apple ID?

    See you soon

    Brian

  • HP deskjet 2540: stop page print quality and 'use printer wireless without router' printing

    After installing the hp deskjet printer 2540, all operating systems (vista, windows, mac os, windows 8) correctly printed.

    I would like to prevent the printing of print quality page whenever the printer is on and to prevent print also the page "use printer wireless without router" (it would be better not to waste the ink).

    Thanks for any help you can provide

    Hi there @lesart55.

    Welcome to the HP community!

    I have seen your post on how your Deskjet 2540 prints a page of print quality every time that the printer is on, and also the page "use printer wireless without router" is printing.

    I'll start with the PQ page that prints at the start of the printer, as it is normally a sign of a hardware problem with the printer.

    Try to update the firmware on the printer. Here is the link to download and run the update using a USB connection to your Vista system: HP Deskjet 2540 series Firmware update

    Try a reset of the power to the printer and make sure the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on and can help greatly.

    Press the power button to turn the product on.
    With the product, unplug the power cord from the back of the product.
    Unplug the power cord from the wall outlet.
    Wait at least 15 seconds.
    Plug the power cord into the wall outlet.
    Reconnect the power cord to the back of the product.
    If the product does not light by itself, press the Power button to turn it on.

    If the PQ page always print after you are done troubleshooting, try the steps outlined in this guide below. I looked at the steps that I see would take place in the tent for your specific problem and chose the steps following, Please do not take account of the actual title.

    An "Incompatible cartridge or"Missing cartridge"Error Message is displayed for HP Deskjet 1510, 2540 Deskjet, HP Deskjet Ink Advantage 1510 and Deskjet Ink Advantage 2540 all-in-One Series Printer"

    I hope that the problem has been cleared up for you at this stage. If this isn't the case, please call us directly to discuss your options of the printer!

    Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  • can I use printer without window? can I program printer by fpga kit?

    can I use printer without window? can I program printer by fpga kit?

    Hello

    The question you posted would be better suited to the MSDN Community.
    Please visit the link below to find a community that will provide the support you want.
    I hope this helps!
  • Help! Unable to install printer Kodak ESP 6150 on XP 64 - bit processor.

    Unable to install printer Kodak ESP 6150 on XP 64 - bit processor.  My husband did not check the requirements before you buy the printer!  Does anyone know if there is a driver who will do the trick?  Thanks in advance!

    Hello

    I'm afraid that the KODAK ESP Office 6150 printer software is not compatible with the operating system of Windows XP 64-bit; However I suggest you to get in touch with the OEM manufacturer for alternative solutions to install the drivers.

  • XP home sp3 can use printer/sp2 vista home premium & files on a network private wireless, but not vice versa. Vista can see xp connected on the entire map, but can not do anything with the icon

    someone on this planet knows!

    XP home sp3 can use printer/sp2 vista home premium & files on a network private wireless, but not vice versa. Vista can see xp connected on the entire map, but can not do anything with the icon (it shows the IP etc. When hovered over with the mouse). tried fix & checked all the rest including the settings found on the masses of internet sites. don't think that this problem is so widespread and not final fix?. someone must know the answer. both computers have norton 360 v6. !. two computers use internet very well through the same network switch. two computers worked flawlessly again, no repairs, no reinstall, not zero other problems ever (always ran 360 and first market backup battery).

    Hello
    I recommend that you search/post this question on the link below:
    http://social.technet.Microsoft.com/search/en-us/?query=networking%20with%20Vista&refinement=112&AC=1
    b Eddie

Maybe you are looking for

  • Re: Computer laptop Satellite U does not work after BIOS update

    I was updating my BIOS. My computer restarted abruptly, saying: there was a problem and that a check should be performed.After reaching 100%, he's stuck. I waited for a while, but eventually it turned off. When I rebooted, it stopped working correctl

  • Music app gets stuck on the Apple music on my new iPhone 6 s more

    I bought a new iPhone 6 sec over the last 2 days and I use music but last night, the music is stuck.

  • SoftMotion error

    Hi all I don't know if the right section to post this question. IM new and started NOR softmotion today. I got an error like that I have attached, how can I sort out this issue please help me to solve. This will lead to me study more. Thanks guys...

  • critical update is not

    [quote] have a serious update for security update security for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008, Windows Server 2008 R2 for x 64 systems (KB2160841) Download size: 3.6 MB You

  • Not running at the maximum speed

    Hello My profile for my computer notebook (Acer Aspire v5 - 552 G) says that my processor speed is clocked at 3, 5 GHz, how ever all the measures that I took, it wornt spend 2.9 GHz. No idea what this may be due? The processor is a Dual Core of A6 -