Unable to use webcam on satellite Pro A300

Hello
I have Toshiba Satellite Pro A300-PSAGDE, I have problem with the camera, I can't open or find him, when I open it I got a massage said

"Webcam is either disabled or has failed." Please check your webcam settings '.

I installed the new software for camera driver but still the same problem, it was working perfectly before

I also got notice this strange unknown device, when I update it says "the best software for your installed isallready device.

I have windows 7 SP1 X 86

I have attached photos to strange unknown device, also you can AVI there is no material of the webcam!

[Fig 1 | http://www2.0zz0.com/2014/09/21/20/282963601.jpg]

[photo 2 | http://www2.0zz0.com/2014/09/21/20/532459967.jpg]

[photo 3 | http://www2.0zz0.com/2014/09/21/20/209784268.jpg]

I'm wondring if it's related to camera problems.

Help me please thank you

The unknown device is bound to the controller USB (USB\VID_0000)
Webcam module is connected to the USB controller.
That's why I'm quite sure that this unknown device is internal webcam m

I recommend you remove the unknown device from the list of devices (mark and press DELETE)
Then clean the registry with freeware CCLeaner tool.
After this reboot of the laptop.
Download webcam for Win 7 software and launch the installation.

In case its just software problem of workaround should solve your problem

Tags: Toshiba

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