Similar Questions

• Unable to connect to the internet after getting an update from Microsoft, Windows Vista Help

  After getting an update Microsoft my computer will connect is the internet. All services are disabled. I didn't get the updates and restarted my computer. How can I get services running again. When I did an IPCONFIG command output and renew it says RPC server is unavailable.

  http://www.bleepingcomputer.com/tutorials/tutorial140.html

  Understanding Windows Update and Extras in Windows Vista at the link above.

   

  Remove the Vista updates; two ways to do this:

  1. a System Restore to before the updates:

  Click Start > programs > Accessories > system tools > System Restore > restore time/choose your own date > next

  If you use Norton, disable it before using the system restore.

  If it is impossible to enter the Normal Mode, do a Safe Mode system restore:

  Press F8 at the startup/power and the list of startup options, use THE ARROW key to select Safe mode > and then press ENTER.

  System restore steps according to the info above.

  Also:

  2. click on start > right click on computer > properties > Windows updates down the lower left corner > updates installed in the lower left corner in the next window

  > then click the one that you don't want > uninstall will appear at the top > uninstall it.

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  In addition, on the page where you clicked "Installed updates", click on change settings at the top left corner it

  > Change update settings in the next page of AutoUpdate to "check for updates but let me choose etc" > OK ".

  When you take a look at pending updates, you can either download/install them one at the time, namely the update causing you problems.

  > or if you do not need an individual > right-click on > UAC prompt > hide it

  See you soon.

  Mick Murphy - Microsoft partner

• Unable to connect to the internet after each recent updates critical 3

  After each of the recent 3 updates critical which download automatically on my laptop, I can't connect to the internet then... I had to do a system restore to before this update every day and every time this has happened... What can be done about this problem?

  Split of an independent thread on Windows Live Mail on Windows 7 Starter 

  Have you, after restoring the system, manually installed one of the versions of the three updates and rebooted the computer - verified that everything works and...

  If so, did the same with the next update (installation, restart, check) and so on until all are installed...

  If not uninstalled the update you just installed, rebooted and installed the other updates and restarted, one of the versions checked if things worked, and if so, did the same with the next update (installation, restart, check) and so on until that all are installed other than one that caused problems?

  What are the KB # s of each of three updates in question?

• App store, Safari and iTunes does not connect to the Internet after installing macOS Sierra

  App store, Safari and iTunes does not connect to the Internet after installing macOS Sierra

  After upgrade 'OS X El Capitan' to "macOS Sierra" window only empty "App store" and page "Safari" made its appearance, no error message shows. store "iTunes" and "Dictionary" does not connect too.

  But Google chrome works well.

  So have you tried the next steps in your original post that Safari does not work after installing macOS Sierra:

  (1) x OS: "Unable to connect" or "unable to connect to the App Store. An internet connection is required"- Apple Support

  2) Advanced the steps to correct the problems with the iTunes Store - Apple Support connection

• Trying to connect to the internet after the failure of hardrive.

  I am trying to connect to the internet after that I wiped recently my hardrive due to the blue screen of death, I use a card of d-link airplus dwl-520 if I need to install some programs that I consider ive got no program on my ill try machine any option avalible please help! If you need more information just ask.

  asz1977,

  As I sad to PCN00B159 go to your computers to build and download the driver to your computer and see if the difficulty of the question.
  Please rate me upward if you find my post helpful. Thank you!

• Unable to connect to the internet after installing Windows 8 Pro

  I installed Windows 8 Pro on my laptop, but I can't connect to the Internet. When I diagnose the problem, it can not find the problem. I use a computer dell laptop. The notification on the corner of the Office says I'm connected. I use a wifi that works fine as I can connect my iPad with it. Can anyone help?

  Hello

  Thanks for posting your question in the Microsoft Community.

  I understand that you can not connect to the Internet after the installation of Windows 8 Pro operating systems. Correct me if I'm wrong.

  I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.

  To help you suggest several steps to solve the problem, I would appreciate if you could answer the following questions:

  1. you receive an error code or message?

  2. what web browser do you use?

  3. don't you try to connect to a wired connection?

  4. What is the Dell laptop model number?

  Please follow the methods and mark the question below:

  Method 1:

   

  Step 1:

   

  Start the computer in safe mode with network and check if the problem persists by following the link below.

  Start settings for Windows (including safe mode):

  http://Windows.Microsoft.com/en-us/Windows-8/Windows-startup-settings-including-safe-mode

  If the problem does not persists in Mode safe mode with networking, and then perform a clean boot.

  Step 2:

   

  You need to perform a clean boot to prevent any third party conflicting application from interfering with your computer.

  To put the computer in a clean boot state, you must follow the steps in the article mentioned below and check with the question.

  How to perform a clean boot for a problem in Windows Vista, Windows 7 or Windows 8:
  http://support.Microsoft.com/kb/929135

  Note: You must follow step 3 of the article mentioned above to recover your computer to a Normal startup after you complete all the steps.

   

  Method 2:

   

  Follow the steps in the link below.

   

  Wireless and wired network problems:

  http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

   

  Method 3:

  Follow the steps described in the links below.

   

  Why can't I connect to the Internet? :

  http://Windows.Microsoft.com/en-us/Windows-8/cant-connect-to-Internet

   

  A Wi - Fi & networking:

  http://Windows.Microsoft.com/en-us/Windows-8/connect-Internet#1TC=T1

   

  For reference:

   

  Connect to the Internet:

  http://Windows.Microsoft.com/en-us/Windows-8/connect-to-the-Internet

   

  Your response is very important for us to ensure a proper resolution. Please get back to us with the information above to help you accordingly.

• I had Acrobat Pro 8.3 for awhile. It is a registered product. However, as I updated to Windows 10, repeat me that it cannot connect to the internet to register or update the product

  I had Acrobat Pro 8.3 for awhile. It is a registered product. However, given that I have updated to Windows 10, he repeats that it cannot connect to the internet to register or update the product. I am connected to the Internet. What should I do?

  Thank you

  Reinstallation of my original DVD has solved the problem.

  Charlie

• Unable to connect to the Internet after installing Windows 7 Ultimate

  Hi, I installed a new Solid State Drive and with it, a new copy of Windows 7 Ultimate.
  
  The original HP Pavilion Slimline s5-1114 supplied with Windows 7 Premium. After installation, I was able to install these drivers HP:
  
  57372 - management Engine Interface

  57417 original Driver Chipset

  58919 HP Support Assistant

  65305 - Diagnostic hardware PC

  However, the computer gave me an error for these drivers, claiming that my system did not meet the minimum requirements:
  
  57359 - network controller

  58084 - wireless Controller

  59644 USB Controller

  57493-

  57506-

  57362-

  Any suggestions on getting this computer connected to the internet? Right now I am trying to connect via a cat5 cable, and then once it's upward and running, maybe a wi - fi connection. One step at a time...

  You are the very welcome.

  OK, if your model is not a wireless card.

  Need you these two devices what to consider?

  These drivers should work...

  Ethernet:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=CP-97536-1&cc=us&DLC=en&LC=en&OS=4063&product=5157057&sw_lang=

  PCI Simple Comms:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=CP-105636-1&cc=us&DLC=en&LC=en&OS=4063&product=5265252&sw_lang=

• I have a problem with the connection to the Internet after the installation of an antiviirus.

  Original title: need help. ?  Have roadrunner and I can't open any browsers or Google continues to try to connect with Steve

  I downloaded Total Defense Security Suite, and then my google wouldn't work? Cannot open any browser

  Hello

  You are facing problems with browsers to open after the download Total Defense Security Suite.

  -What exactly happens when you try to open?

  -You receive an error message?

  -What operating system is installed on your computer?

  -Have you tried to disable the Defense Security Suite Total and verified?

  If not, I suggest to turn off the Antivirus and check if ithelps.

  Disable the anti-virus software
  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
  Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Hope this information helps.

• Unable to connect to the Internet after you install the update

  My computer crashed this afternoon. I restored it since restoration, but Firefox lost disk and my Trend Micro antuvirus.  I downloaded the two products, but when I try to install them, they are trying to reconnect to the internet to complete the download.  Or the program is able to do.  I can log on the Internet and to allow them there have turned off the Windows Firewall and Windows Defender, suspecting one of them was blocking the remote connection.  I am running Windows Vista and IE8.  When I Windows Update, I lose all internet connections and have to use system restore to go back before the updates.

  Original title: remote connections

  Hi Cauvagee,

  ·        You are able to access remote desktop connection now after you disable the firewall and Windows Defender?

  It seems that one of the update is at the origin of the problem of Internet connectivity. You can follow the steps below and check it it helps you solve the problem.

  Step 1

  You can access to view the history of update on your computer and the Coachman, who was the last update that was installed when this problem occurred and post back the details of the update.

  To view the update history, follow the steps below:

  a. open the control panel (all items view), and click the Windows Update icon.

  b. click on the link to view update history.

  Step 2

  Check out who are the updates which has been installed on the computer before that the problem began, later, uninstall it and check if that helps.

  1. Open installed updates by clicking on theStart button, clickingControl Panel, clickingPrograms and then underPrograms and features, clickingView updates installed. Note the number KB for the updates have been installed before this problem started.
  2. Select the update that has been installed and uninstall the updates one by one and check the update which is at the origin of the problem.

  Step 3

  Once you take note of the update that causes this problem, you can download the stand-alone version of the update on your desktop and try to install it manually and check to see if it helps you to solve the problem of internet access. To download the standalone version of windows updates follow the steps below:

  a. take note of the update with the Ko only when your computer tries to update and install it.

  b. visit the following Microsoft Web site:http://www.microsoft.com/downloads/Search.aspx

  c. search by downloading the update.

  d. save it on the desktop.

  e. try to install it manually.

  If the problem persists after you have installed the stand-alone version of update, you can try to start the computer in safe mode with network and check if you can connect to the internet and post back the result. To boot to the desktop in safe mode keep tapping key F8 during restart. Once you see the option to start it in safe mode with select network and press ENTER.

  Access the link to learn more about how to start the computer in safe mode:http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

  I hope this helps. Let us know the result.

  Thank you and best regards,

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• I can't connect to the internet after the elimination of the virus and new restore point.

  I use IE8. I can only connect to the internet in safe mode with network.  What can I do to connect to the internet in the normal windows?

  Hello

  When parasites get installed on your computer, they might create hooks in the system computer activities related to the program "Junk" files  When you get rid of the 'Junk' hooks could remain in the system, in the absence of target files (they cleaned) problems are created in the network and Internet related activities.

  If after uninstalling the "Junk", the Internet connection does not work as it should, you will need to restart the operating system parts which get trashed by the process.

  WinSock and TCP/IP update.

  Type Cmd in the search text box.

  Press Ctrl-Shift-Enter keyboard shortcut to run a command as administrator prompt.  Allow the elevation.

  Type netsh winsock reset at the command prompt and press the Enter key.

  The same processes to refresh the TCP/IP replaces the command typed with.

  netsh int ip reset press enter

  ipconfig/flushdns, press enter

  Restart your computer.

• computer does not connect to the internet after reinstalling XP SP2 wit

  After that the computer we reinstalled windows XP with SP2.  The operating system loaded fine, but don't can't get the computer to connect to the internet.  Went through all the steps suggested even check the Service Manager to ensure that the appropriate services are started.  Any help would be appreciated.

  Hi DamonBrigham,
   
  -What exactly happens when you connect to the Internet? You get an error message or error code? If Yes, indicate the same.
   
  -Do you have a cable or a wireless connection?
   
  If this is a wired connection, try starting mode safe mode with network and check if you can connect to the Internet successfully.
   

  Networking Mode safe mode starts Windows in mode safe mode and includes the network drivers and services needed to access the Internet or other computers on your network.

  See this link for instructions on the boot safe mode with networking:

  A description of the options to start in Windows XP Mode

• Unable to connect to the internet after the removal of system tool virus

  A computer running Windows XP Media Center Edition Version 2002, Service Pack 3 has got a virus System Tool which I believe I deleted using the key of activation and then run Malwarebytes' Anti-Malware.  On reboot, the system tool icon was still in the system tray, so I ran Norton 360 to remove unwanted registry files.  He got rid of the icon in the system tray.  I also then removed the Malwarebytes software.  Please note that, while I was removing the virus, I was able to connect to AOL so that in mode safe mode with networking.  Finally, who has stopped working.  The Malwarebytes software has been downloaded on the infected computer with a flash drive from a computer with working internet.

  I cannot now connect to the internet with Internet Explorer 8 or AOL (under standard or secure modes).  When you are trying to connect with IE8, the message reads 'Internet Explorer cannot display the web page' and when I run the diagnostic tests, it indicates there is a problem with the modem and/or router.  These devices are, however, both the work that there are other computers connected to them and they work.

  I tried Microsoft solutions are answers to a similar question.  Unfortunately, none of them worked in my situation.  They have been in accordance with the following:

  No doubt...

  What happens when you try to connect to the Internet?

  What is your version of XP, the version of Service Pack and IE?

  What method did you relieve your system of affection 'Antivir Solution Pro' (how confident you are that you got rid of him)?

  Generally, any part of this procedure is necessary after removing Antivir Solution Pro (a well documented removal procedure would have included the steps to cancel Internet connectivity issues).  I would get my infected system and try the procedure you used to see how it works.

  If, when you try to connect with Internet Explorer, you see something like:

  Internet Explorer cannot display this webpage
    
  The most likely causes:
  You are not connected to the Internet.
  The Web site encounters problems.
  There could be a typing error in the address.

  We will check your network connection properties.

  Some malware will alter these settings and your anti malware software can't tell if you have changed the malware changed them or so, after removal of infections, it will leave just the settings as he finds them (it is usually a good thing), but can leave your Internet disabled in certain situations.
   
  Click Start, run and enter in the box:

  Inetcpl.cpl

  Click OK to start the network settings of Internet control panel applet properties, connections.

  Or, in Internet Explorer click on tools, Options, connections, LAN settings.

  These settings control your Internet access for all browsers.

  On most environments, not independent, there will be check automatically detect settings and the other boxes are (as Proxy Server) is disabled.

  Automatically detect the setting checked =
  Use the automatic configuration script = unchecked
  Use a proxy server for your LAN = not checked

  Make changes, then click OK, OK to save the settings.

  Check your settings for how your network adapter gets its IP and DNS settings.  On most home systems, these parameters must be defined for the system will get the settings automatically.

  If you have another system on your network that works, you can compare these settings with the settings of the system which is not a work and make adjustments.

  Click Start, settings, Control Panel, network connections, and then select your current network connection.

  On the general tab, click Properties.

  In the drop down in the Middle, find and highlight the selection of Internet Protocol (TCP/IP) and click Properties.

  In the Internet Protocol Properties window, the usual selections are to get the IP and DNS settings automatically.  Select the following two options:

  Obtain an IP address automatically

  Get a DNS server address automatically

  The rest of the options on the screen should then be grayed out/not available.

  Make changes, then click OK, OK to save the settings.

  Restart your computer and test your connection.

  Perform scans for malware, and then fix any problems:

  Download, install, update and do a full scan with these free malware detection programs:

  Malwarebytes (MMFA): http://malwarebytes.org/
  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

  They can be uninstalled later if you wish.

  Also, I typed cmd in the start run box and the command-line entered ipconfig enough and ipconfig/renew.  This is also not rectify the situation.

  For your assistance, the following is a copy of a part of the file that I thought that may be applicable after that I typed in miscinfo32 in start, run box:

  Summary of the system:

  Name of the operating system Microsoft Windows XP Professional
  Version 5.1.2600 Service Pack 3 Build 2600
  Manufacturer of operating system Microsoft Corporation
  System FIELD name
  System manufacturer Dell Inc.
  Dimension of the model 8400 system
  System Type X 86-based PC
  Processor x 86 Family 15 Model 4 Stepping 3 GenuineIntel ~ 2992 Mhz
  A04 BIOS Version/Date Dell Inc., 10/01/2005
  SMBIOS Version 2.3
  Windows C:\WINDOWS directory
  System directory C:\WINDOWS\system32
  Boot Device \Device\HarddiskVolume2
  The local United States
  Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413 - 2111).
  CHAMP\steve user name
  Eastern Daylight Time zone
  Total physical memory 1 024,00 MB
  Available physical memory 534,65 MB
  Total virtual memory 2.00 GB
  Available virtual memory 1.96 GB
  Swap file space 2.40 GB
  Paging file C:\pagefile.sys

  Network card:

  Name [00000001] Broadcom NetXtreme 57xx Gigabit Controller
  Adapter Type Ethernet 802.3
  Product Type Broadcom NetXtreme 57xx Gigabit Controller
  Installed Yes
  ID of device PNP PCI\VEN_14E4 & DEV_1677 & SUBSYS_01771028 & REV_01\4 & 1D7EFF9E & 0 & 00E0
  Last reset 23/03/2011 14:51
  Index 1
  B57w2k service name
  IP 192.168.1.102
  IP 255.255.255.0 subnet
  Gateway IP 192.168.1.1
  Active Yes DHCP
  192.168.1.1 DHCP server
  DHCP lease expires on 2011-03-24 15:22
  DHCP lease obtained 23/03/2011-15:22
  MAC address 00:11:11:CB:96:8 D
  0xDCFF0000-0xDCFFFFFF memory address
  IRQ channel, IRQ 16
  Driver c:\windows\system32\drivers\b57xp32.sys (7.73.0.0 built by: WinDDK, 181,75 KB (186 112 bytes), 1980-01-01 01:00)
   
  Name [00000002] RAS Async adapter
  Card type not available
  Card product Type RAS Async
  Installed Yes
  PNP ID of device not available
  Last reset 23/03/2011 14:51
  Index 2
  Service name AsyncMac
  IP address not available
  IP subnet not available
  Default IP gateway not available
  DHCP active No.
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  MAC address is not available
   
  Name [00000003] Packet Scheduler Miniport
  Adapter Type Ethernet 802.3
  Product Type Packet Scheduler Miniport
  Installed Yes
  ROOT\MS_PSCHEDMP\0000 PNP device ID
  Last reset 23/03/2011 14:51
  Index 3
  Name of the service
  IP address not available
  IP subnet not available
  Default IP gateway not available
  DHCP active No.
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  MAC address 00:11:11:CB:96:8 D
  Driver c:\windows\system32\drivers\psched.sys (5.1.2600.5512 (xpsp.080413 - 0852), 67,50 KB (69 120 bytes), 10/08/2004-07:00)
   
  Name [00000004] Wan WAN (L2TP) Miniport
  Card type not available
  Product type Wan (L2TP) WAN Miniport
  Installed Yes
  ROOT\MS_L2TPMINIPORT\0000 PNP device ID
  Last reset 23/03/2011 14:51
  Index 4
  Service name Rasl2tp
  IP address not available
  IP subnet not available
  Default IP gateway not available
  DHCP active No.
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  MAC address is not available
  Driver c:\windows\system32\drivers\rasl2tp.sys (5.1.2600.5512 (xpsp.080413 - 0852), 50,13 KB (51 328 bytes), 10/08/2004-07:00)
   
  Name [00000005] Wan WAN (PPTP) Miniport
  Adapter Type wide area network (WAN)
  Product type Miniport Wan WAN (PPTP)
  Installed Yes
  ROOT\MS_PPTPMINIPORT\0000 PNP device ID
  Last reset 23/03/2011 14:51
  Index 5
  Service name PptpMiniport
  IP address not available
  IP subnet not available
  Default IP gateway not available
  DHCP active No.
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  MAC address 50:50:54:50:30:30
  Driver c:\windows\system32\drivers\raspptp.sys (5.1.2600.5512 (xpsp.080413 - 0852), 47.25 KB (48 384 bytes), 10/08/2004-07:00)
   
  Name [00000006] WAN (PPPOE) Miniport
  Adapter Type wide area network (WAN)
  Product type WAN (PPPOE) Miniport
  Installed Yes
  ROOT\MS_PPPOEMINIPORT\0000 PNP device ID
  Last reset 23/03/2011 14:51
  Index 6
  Service name RasPppoe
  IP address not available
  IP subnet not available
  Default IP gateway not available
  DHCP active No.
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  MAC address 33:50:6F:45:30:30
  Driver c:\windows\system32\drivers\raspppoe.sys (5.1.2600.5512 (xpsp.080413 - 0852), 40,50 KB (41 472 bytes), 10/08/2004-07:00)
   
  Name [00000007] Direct parallel
  Card type not available
  Product Type Direct parallel
  Installed Yes
  ROOT\MS_PTIMINIPORT\0000 PNP device ID
  Last reset 23/03/2011 14:51
  Index 7
  Service name Raspti
  IP address not available
  IP subnet not available
  Default IP gateway not available
  DHCP active No.
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  MAC address is not available
  Driver c:\windows\system32\drivers\raspti.sys (5.1.2600.0 (xpclient.010817 - 1148), 16,13 KB (16 512 bytes), 10/08/2004-07:00)
   
  Name [00000008] Wan (IP) Miniport
  Card type not available
  Type of product (IP) WAN Miniport
  Installed Yes
  ROOT\MS_NDISWANIP\0000 PNP device ID
  Last reset 23/03/2011 14:51
  8 index
  Service name NdisWan
  IP address not available
  IP subnet not available
  Default IP gateway not available
  DHCP active No.
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  MAC address is not available
  Driver c:\windows\system32\drivers\ndiswan.sys (5.1.2600.5512 (xpsp.080413 - 0852), 89,38 KB (91 520 bytes), 10/08/2004-07:00)
   
  Name [00000009] Packet Scheduler Miniport
  Adapter Type Ethernet 802.3
  Product Type Packet Scheduler Miniport
  Installed Yes
  ROOT\MS_PSCHEDMP\0001 PNP device ID
  Last reset 23/03/2011 14:51
  Index 9
  Name of the service
  IP address not available
  IP subnet not available
  Default IP gateway not available
  DHCP active No.
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  16:4 MAC address: 20:52:41:53
  Driver c:\windows\system32\drivers\psched.sys (5.1.2600.5512 (xpsp.080413 - 0852), 67,50 KB (69 120 bytes), 10/08/2004-07:00)
   
  Network adapter 1394 name [00000010]
  Adapter Type Ethernet 802.3
  Product Type 1394 network adapter
  Installed Yes
  V1394\NIC1394\9103858423C01 PNP device ID
  Last reset 23/03/2011 14:51
  Index 10
  Service name NIC1394
  IP address not available
  IP subnet not available
  Default IP gateway not available
  Active Yes DHCP
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  MAC address 52:df:35:27:59:E5
  Pilot c:\windows\system32\drivers\nic1394.sys (5.1.2600.5512 (xpsp.080413 - 0852), 60,38 KB (61 824 bytes), 10/08/2004-07:00)
   
  Name [00000011] Miniport Wan WAN (ATW)
  Adapter Type wide area network (WAN)
  Product type Miniport Wan WAN (ATW)
  Installed Yes
  ROOT\NET\0000 PNP device ID
  Last reset 23/03/2011 14:51
  11 index
  WANATW service name
  IP address not available
  IP subnet not available
  Default IP gateway not available
  DHCP active No.
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  00:03: 8A: 00:00:15 of MAC address
  Driver c:\windows\system32\drivers\wanatw4.sys (8.3.0.0, 32,80 KB (33 588 bytes), 2005-02-23 22:12)
   
  Name [00000012] Symantec Network Security Miniport
  Adapter Type Ethernet 802.3
  Type of product Symantec Network Security Miniport
  Installed Yes
  ROOT\SYMC_SYMIMMP\0000 PNP device ID
  Last reset 23/03/2011 14:51
  12 index
  Service name SymIMMP
  IP address not available
  IP subnet not available
  Default IP gateway not available
  DHCP active No.
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  MAC address 00:11:11:CB:96:8 D
  Driver c:\windows\system32\drivers\symim.sys (9.2.0.37, 35.55 KB (36 400 bytes), 2009-07-28 23:21)
   
  Name [00000013] Symantec Network Security Miniport
  Adapter Type Ethernet 802.3
  Type of product Symantec Network Security Miniport
  Installed Yes
  ROOT\SYMC_SYMIMMP\0001 PNP device ID
  Last reset 23/03/2011 14:51
  13 index
  Service name SymIMMP
  IP address not available
  IP subnet not available
  Default IP gateway not available
  DHCP active No.
  DHCP server not available
  DHCP lease expires not available
  DHCP lease obtained is not available
  16:4 MAC address: 20:52:41:53
  Driver c:\windows\system32\drivers\symim.sys (9.2.0.37, 35.55 KB (36 400 bytes), 2009-07-28 23:21)

  Network Protocol:

  Name MSAFD Tcpip [TCP/IP]
  Service numbers without connection
  Guarantees delivery Yes
  Yes guarantees sequencing
  Maximum address size 16 bytes
  Message size maximum 0 bytes
  Message Oriented No.
  Minimum address size 16 bytes
  Pseudo stream oriented No.
  Supports broadcasting no.
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports shipped data Yes
  Supports graceful closing Yes
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  Name MSAFD Tcpip [UDP/IP]
  Connectionless service Yes
  Guaranteed delivery no.
  Guarantees sequencing No.
  Maximum address size 16 bytes
  63,93 Message size maximum KB (65 467 bytes)
  Message Oriented Yes
  Minimum address size 16 bytes
  Pseudo stream oriented No.
  Media broadcasting Yes
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast Yes
   
  Name RSVP UDP Service provider
  Connectionless service Yes
  Guaranteed delivery no.
  Guarantees sequencing No.
  Maximum address size 16 bytes
  63,93 Message size maximum KB (65 467 bytes)
  Message Oriented Yes
  Minimum address size 16 bytes
  Pseudo stream oriented No.
  Media broadcasting Yes
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption Yes
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast Yes
   
  Name RSVP TCP Service provider
  Service numbers without connection
  Guarantees delivery Yes
  Yes guarantees sequencing
  Maximum address size 16 bytes
  Message size maximum 0 bytes
  Message Oriented No.
  Minimum address size 16 bytes
  Pseudo stream oriented No.
  Supports broadcasting no.
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption Yes
  Supports shipped data Yes
  Supports graceful closing Yes
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{86DE67BB-124C-4039-9E0A-6E34D8ED163A}] SEQPACKET NetBIOS name 3
  Service numbers without connection
  Guarantees delivery Yes
  Yes guarantees sequencing
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Supports broadcasting no.
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{86DE67BB-124C-4039-9E0A-6E34D8ED163A}] DATAGRAM 3 NetBIOS name
  Connectionless service Yes
  Guaranteed delivery no.
  Guarantees sequencing No.
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Media broadcasting Yes
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{FDBF57E6-2C39-4D5C-90D7-D29559CA61B2}] SEQPACKET NetBIOS name 0
  Service numbers without connection
  Guarantees delivery Yes
  Yes guarantees sequencing
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Supports broadcasting no.
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{FDBF57E6-2C39-4D5C-90D7-D29559CA61B2]} 0 DATAGRAM NetBIOS name
  Connectionless service Yes
  Guaranteed delivery no.
  Guarantees sequencing No.
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Media broadcasting Yes
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{9E8A814B-6996-4336-9096-A51FC25DDFFD}] SEQPACKET NetBIOS name 1
  Service numbers without connection
  Guarantees delivery Yes
  Yes guarantees sequencing
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Supports broadcasting no.
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{9E8A814B-6996-4336-9096-A51FC25DDFFD}] DATAGRAM 1 NetBIOS name
  Connectionless service Yes
  Guaranteed delivery no.
  Guarantees sequencing No.
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Media broadcasting Yes
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{39725903-652B-46ED-A34D-F03FCA3F2EA2}] SEQPACKET NetBIOS name 2
  Service numbers without connection
  Guarantees delivery Yes
  Yes guarantees sequencing
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Supports broadcasting no.
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{39725903-652B-46ED-A34D-F03FCA3F2EA2]} 2 DATAGRAM NetBIOS name
  Connectionless service Yes
  Guaranteed delivery no.
  Guarantees sequencing No.
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Media broadcasting Yes
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{4CF6D63E-0CE2-43D2-A604-E0B5AE500F96}] SEQPACKET NetBIOS name 4
  Service numbers without connection
  Guarantees delivery Yes
  Yes guarantees sequencing
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Supports broadcasting no.
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{4CF6D63E-0CE2-43D2-A604-E0B5AE500F96}] DATAGRAM 4 NetBIOS name
  Connectionless service Yes
  Guaranteed delivery no.
  Guarantees sequencing No.
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Media broadcasting Yes
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{037081C0-F24A-4CCD-AF1B-D5A478C0A28F}] SEQPACKET NetBIOS name 5
  Service numbers without connection
  Guarantees delivery Yes
  Yes guarantees sequencing
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Supports broadcasting no.
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.
   
  MSAFD [\Device\NetBT_Tcpip_{037081C0-F24A-4CCD-AF1B-D5A478C0A28F}] DATAGRAM 5 NetBIOS name
  Connectionless service Yes
  Guaranteed delivery no.
  Guarantees sequencing No.
  Maximum address size 20 bytes
  Maximum Message size 62.50 KB (64 000 bytes)
  Message Oriented Yes
  Bytes of address size 20 minimums
  Pseudo stream oriented No.
  Media broadcasting Yes
  Supports Connect Data No.
  Supports disconnect Data No.
  Supports encryption no.
  Supports data dispatched No.
  Supports graceful closing No.
  Supports guaranteed bandwidth Yes
  Supports multicast No.

  WinSock network:

  File c:\windows\system32\winsock.dll
  Size of 2.80 KB (2 864 bytes)
  Version 3.10
   
  File c:\windows\system32\wsock32.dll
  Size 22,00 KB (22 528 bytes)
  Version 5.1.2600.5512 (xpsp.080413 - 0852)

  Summary of Internet Explorer:

  Version 8.0.6001.18702
  Build 86001
  Ask the path C:\Program may Explorer
  English (United States)
  Active printer Dell AIO Printer A920, winspool, Ne04:
   
  Level of 128-bit encryption
  Disabled Access Manager
  IEAK install not

  Internet Explorer Versions of files:

  Actxprxy.dll 6.0.2900.5512 96 KB 2008-04-13 20:11:48 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Advpack.dll 8.0.6001.18702 126KO 08/03/2009 04:32:48 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Asctrls.ocx 6.0.2900.5512 112KO 2008-04-13 20:08:58 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  browselc.dll 6.0.2900.5512 62KO 2008-04-13 13:03:24 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Browseui.dll 6.0.2900.5512 KB 1 001 2008-04-13 20:11:50 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  cdfview.dll 6.0.2900.5512 148 KB 2008-04-13 20:11:50 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Comctl32.dll 5.82.2900.6028 603 KB 2010-08-23 12:12:04 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Dxtrans.dll 8.0.6001.18702 211KO 08/03/2009 04:31:38 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Dxtmsft.dll 8.0.6001.18702 340KO 08/03/2009 04:31:44 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  iecont.dll not available not available not available not available
  iecontlc.dll not available not available not available not available
  Iedkcs32.dll 18.0.6001.18968 379 KB 10/09/2010 01:58:03 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Iepeers.dll 8.0.6001.18968 180KO 09-10-2010 01:58:05 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Iesetup.dll 8.0.6001.18702 70 KB 08/03/2009 04:32:50 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  ieuinit.inf not available 56 KB 2009-06-29 04:40:16 unavailable C:\WINDOWS\SYSTEM32
  Iexplore.exe 8.0.6001.18702 624KO 08/03/2009 14:09:26 C:\Program may Explorer Microsoft Corporation
  imgutil.dll 8.0.6001.18702 34KO 08/03/2009 04:31:38 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Inetcpl.cpl 8.0.6001.18968 1 435 KB 10/09/2010 01:58:06 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Inetcplc.dll 6.0.2600.0 108KO 10/08/2004 07:00 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Inseng.dll 8.0.6001.18702 93KO 08/03/2009 04:32:46 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  MLang.dll 6.0.2900.5512 573 KB 2008-04-13 20:11:57 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  MSENCODE.dll 2000.7.25.0 KB 92 10/08/2004 07:00 not available C:\WINDOWS\SYSTEM32
  Mshta.exe 8.0.6001.18702 45KO 08/03/2009 04:31:02 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Mshtml.dll 8.0.6001.18975 5 818 KB 10/09/2010 01:58:08 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Mshtml.tlb 8.0.6001.18702 1 601 KB 08/03/2009 04:31:02 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Mshtmled.dll 8.0.6001.18972 65KO 09-10-2010 01:58:08 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  mshtmler.dll 8.0.6001.18702 47KO 08/03/2009 04:31:18 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Msident.dll 6.0.2900.5512 51KO 2008-04-13 20:11:59 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Msidntld.dll 6.0.2600.0 15 KB 10/08/2004 07:00 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  msieftp.dll 6.0.2900.5512 243 KB 2008-04-13 20:11:59 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  msrating.dll 8.0.6001.18702 189KO 08/03/2009 04:34:18 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  mstime.dll 8.0.6001.18968 598KO 09-10-2010 01:58:08 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Occache.dll 8.0.6001.18968 202KO 09-10-2010 01:58:08 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  proctexe.ocx 6.3.2900.5512 80 KB 2008-04-13 20:10:35 C:\WINDOWS\SYSTEM32 Intel Corporation
  sendmail.dll 6.0.2900.5512 54 KB 2008-04-13 20:12:05 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Shdoclc.dll 6.0.2900.5512 537KO 2008-04-13 13:03:19 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Shdocvw.dll 6.0.2900.5512 1 464 KB 2008-04-13 20:12:05 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Shfolder.dll 6.0.2900.5512 25KO 2008-04-13 20:12:05 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Shlwapi.dll 6.0.2900.5912 463ko 08/12/2009 05:23:28 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  TDC.ocx 8.0.6001.18702 65KO 08/03/2009 04:30:56 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  URL.dll 8.0.6001.18702 104KO 08/03/2009 04:34:28 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Urlmon.dll 8.0.6001.18968 1 183 KB 10/09/2010 01:58:08 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  Webcheck.dll 8.0.6001.18702 231KO 08/03/2009 04:34:48 C:\WINDOWS\SYSTEM32 Microsoft Corporation
  WinInet.dll 8.0.6001.18968 895 KB 10/09/2010 01:58:08 C:\WINDOWS\SYSTEM32 Microsoft Corporation

  Internet Explorer connectivity:

  Dial connection preference never
   
  LAN settings
   
  AutoConfigProxy wininet.dll
  AutoProxyDetectMode disabled
  AutoConfigURL
  Proxy disabled
  ProxyServer
  ProxyOverride
   
  America Online
   
  AutoProxyDetectMode disabled
  AutoConfigURL
  Proxy disabled
  ProxyServer
  ProxyOverride
  Internet programs to use connection not available
   
  Maximum attempts 10
  Waiting between retries 5 sec
  Disconnect idle 20 min time
  Autodisconnect disabled
   
  Modem Intel(r) 537EP V9x DF PCI Modem
  Remote access PPP server
   
  Connect to the network
  Enable Software Compression Yes
  Would require no encrypted password
  Require no data encryption
   
  TCP/IP network protocols
   
  Use server assigned IP address Yes
  The 0.0.0.0 IP address
  Use server assigned NameServer Yes
  Primary addresses DNS name server: 0.0.0.0
  Secondary DNS: 0.0.0.0
  Primary WINS: 0.0.0.0
  Secondary WINS: 0.0.0.0
   
  Use the Compression header IP Yes
  Use the default gateway Yes
   
  Name of the script file

  You have any ideas that could help me find an internet connection?  Thanks for any help.

  The removal of the virus seems to have taken some required system files.  See if the System File Checker helps.  Click Start > run and enter in the field open.

  sfc/scannow

  Press ENTER.  The System File Checker must detect the missing necessary files and put back them.  If this does not work, use a system restore point from before you were infected.  If this does not work, get out of your XP installation diskettes.

• Unable to connect to the internet after uninstalling Norton AV

  After the uninstall of Norton with the intention to install "Microsoft Security Essentials" is no longer, I can access the internet.  I tried wireless and it shows that I am connected to the internet but when I try to open IE8 it does not connect to the internet.  I also tried with ethernet connection, and even once, it does not connect to the internet.  I have 2 other computers that will connect and I can see all computers if I explore the network.  This means that I'm connected to the network, but my internet is blocked.  This computer has Windows Vista Home Priemium and IE8 and works for 9 months without problem until I uninstalled Norton.  I did a "System Restore" to the 3 days before the uniinstall point and it did not fix the problem.  It tells me that this is not a system problem?

  TonyZ

  http://Service1.Symantec.com/support/tsgeninfo.nsf/docid/2005033108162039

  Download and run the Norton Uninstaller above to remove the remnants of it.

  The computer you are using now if you have an Internet connection with the other > download / save to desktop > copy to Flash Drive > transfer / install/run on the other computer/laptop.

  See you soon.

  Mick Murphy - Microsoft partner

• Unable to connect to the internet after uninstalling Symantec/Norton Antivirus software

  I recently uninstalled Symantec/Norton antivirus to load Forefront for Windows and after that the uninstallation was complete and rebooted my laptop I was not able to connect to the internet. I can connect to the wireless network, but cannot open Internet Explorer.

  http://Service1.Symantec.com/support/tsgeninfo.nsf/docid/2005033108162039

  Download and run the Norton RemovalTool to remove the remains of it.

  See you soon. Mick Murphy - Microsoft partner