Under XP, cannot delete files, says access denied

Similar Questions

• Cannot delete the folder (access denied / authorization to administrator)

  Recently, after a good 6 months to give a fair chance to Windows 8, I decided to reinstall Windows 7 on my laptop. Installation went very well, no problems (it's the original operating system on this machine). When I installed 7 I didn't format my drive, and so all my files/directories have been moved to the Windows.old folder. I had already backed up everything so I tried to delete the record and was invited to give permission to the administrator. I clicked through and received the error message: you need permission from TrustedInstaller to make changes to this file.

  I know that this problem is everywhere, but before dismiss you this as a pointless post, that's what I tried (unsuccessfully) solve this problem:
  > Delete manually CMD with elevated privileges (no results, "access denied" after each item has been deleted in vain)
  > Turn off UAC (no change)
  > Delete using Shift + Delete to bypass the Recycle Bin
  > Add a DWORD value in the registry (UseSystemForSystemFolders)
  > Start in safe mode with CMD prompt, could not remove with CMD or via Explorer
  > Activate the hidden administrator account and remove using the Explorer/CMD
  > Change the folder permissions, raise my account permissions and creating a new user name or the group with my account with full access
  I spent the best part of 24 hours trying to solve this problem. I would like to avoid reinstalling Windows because I had already transferred 200 GB of data on my computer before I realized it was a problem. Any help to fix this would be greatly appreciated!

  Thanks for the reply. I totally forgot to include Unlocker on my list of failed attempts. It has disabled a lock that was in place, but has not changed and he could not remove the file. I tried to move the folder into a zip file too, so I could delete just that but while I am able to move the folder on my drive hard I can't move it to a zip archive.

  =========================================
  Sorry, I thought that Unlocker is worth the try.

  After all, you tried, I doubt that the following articles
  would be useful but they both recommend the disk cleanup.

  Windows 7 - How can I remove the Windows.old folder?
  http://Windows.Microsoft.com/en-us/Windows7/how-do-i-remove-the-Windows-old-folder

  Windows 8 - How to remove the Windows.old folder
  http://Windows.Microsoft.com/en-us/Windows-8/how-remove-Windows-old-folder

  Since you have all your files backed upward... would not be a pure
  install Windows 7 will be the best bet instead of agony
  on this issue?

• Unable to delete the file, get the error 'cannot delete file access denied. "

  See the error will not remove the file:

  cannot delete file access is denied.

  Make sure that the disk is full or write-protected and that the file is not currently in use

  * original title - not delete the file show error *.

  Start in safe mode and try. If still no joy, try this tool.

  Unlocker File Remover
  http://www.emptyloop.com/Unlocker/

  Alternative download sites.

  Download it from FileHippo
  http://filehippo.com/download_unlocker/

  Download from CNET
  http://download.CNET.com/Unlocker/3000-2248_4-10493998.html

• Conclusion of the problem and removing a file document 29191.htm, says access denied

  Carbonite is trying to back up my computer but stops saving a document called document 29191.htm.  We believe that it is located in a folder called "holder".  By pointing the mouse on the file, it says empty but trying to delete it Brigs a warning indicating that 5000 files could be deleted.  I am the administrator and cannot be opened said file. It says access denied.
  Now, I can not find the file.
  1. How can I find this folder called ' owner?
  2. How can I find and remove the 29191.htm of the document?
  Thank you very much
  Ken

  Hello

  I suggest you to remove all the temporary files on the computer

  1 clear the temp folder, follow these steps:

  a. click on start

  b. click on run

  c. in run, type %temp%

  d. remove all files and folders in the temp folder

  2 remove the contents of the temporary Internet files folder

  a. quit Internet Explorer and quit any instances of Windows Explorer.

  b. Click Start, click Control Panel and then double-click Internet Options.

  c. under the general tab, click on delete files under temporary Internet files.

  d. in the dialog box, delete the files, click to select the button Delete all the checkbox content offline and then click OK.

  e. click OK.

  3 run the defragmentation of disk on the computer. You can follow the procedure from the following link: how to defragment Volumes your hard drive in Windows XP: http://support.microsoft.com/kb/314848

• Trying to file share two computers that are running Windows XP, but every time I go into the network working group, that it says access denied.

  original title: HELP!

  Trying to file share two computers runing xp but whenever I go to enter the network working group, that it says access denied

  http://helpdeskgeek.com/Networking/connect-two-computers/

• My computer says ACCESS DENIED when you try to put the values by defect of security + Itunes glitch thing? I need help?

  My computer is says ACCESS DENIED

  When I tried to do: http://support.microsoft.com/kb/313222/en-us

  This is the error I got! : (Sorry, really long).
  Monday, September 6, 2010 11:45:33
  -Configuration engine was initialized successfully.-

  -Model of reading Configuration information...

  -Rights of the user to configure...
  SeImpersonatePrivilege must be attributed to administrators. This setting is defined.
  SeImpersonatePrivilege must be assigned to the SERVICE. This setting is defined.
  Configure the S-1-5-19.
  Configure the S-1-5-20.
  Configure S-1-5-32-544.
  Configure S-1-5-32-551.
  Configure S-1-5-32-559.
  Configure S-1-5-32-545.
  Configure the S-1-1-0.
  Configure the S-1-5-6.
  Configure S-1-5-21-1141220282-763679081-1401190266-501.
  Configure S-1-5-32-555.

  User rights configuration was completed successfully.

  -Configure the group membership...
  Set up users.

  Group membership configuration was completed successfully.

  -Configure the 64-bit registry keys...
  Configure users\.default.
  Configure machine\software.
  Configure machine\software\classes.
  WARNING 5: Access is denied.
  Error security descriptor for machine\software\classes\.aa of construction.
  WARNING 5: Access is denied.
  Error security descriptor for machine\software\classes\.aax of construction.
  WARNING 5: Access is denied.
  Error security descriptor for machine\software\classes\ of construction. AMR.
  WARNING 5: Access is denied.
  Error security descriptor for machine\software\classes\.bwf of construction.
  WARNING 5: Access is denied.
  Error security descriptor for machine\software\classes\.cel of construction.
  achine\software\classes.
  WARNING 5: Access is denied.
  Error setting security on machine\software\classes.
  WARNING 5: Access is denied.
  Error setting security on machine\software\classes.
  WARNING 5: Access is denied.
  Error setting security on machine\software\classes.
  WARNING 5: Access is denied.
  Error setting security on machine\software\classes.
  WARNING 5: Access is denied.
  Error setting security on machine\software\classes.
  WARNING 5: Access is denied. (says this error ABOUT 1 000 times, I had to delete if it is not published on long!)
  Error setting security on machine\software\classes.
  WARNING 1336: Access control list (ACL) structure is not valid.
  Error setting security on machine\software\classes\Wow6432Node.

  Configuration of registry keys was completed by one or more errors.

  -Configure the 32-bit registry keys...
  Configure machine\software.
  WARNING 1336: Access control list (ACL) structure is not valid.
  Error setting security on machine\software\Licenses.

  Configuration of registry keys was completed by one or more errors.

  -Configure file security...
  Configure c:\program files\common files\speechengines\microsoft\tts.
  WARNING 2: The system cannot find the specified file.
  Error safe on c:\program files\common files\speechengines\microsoft\tts.
  Configure c:\programdata\microsoft\windows\drm.
  Configure c:\programdata\microsoft\windows\drm\cache.
  Configure c:\windows\repair\default.
  WARNING 3: The system does not have the specified path.
  Error setting security on c:\windows\repair\default.
  Configure c:\windows\repair\ntuser.dat.
  WARNING 3: The system does not have the specified path.
  Error setting security on c:\windows\repair\ntuser.dat.
  Configure c:\windows\repair\sam.
  WARNING 3: The system does not have the specified path.
  Error setting security on c:\windows\repair\sam.
  Configure c:\windows\repair\security.
  WARNING 3: The system does not have the specified path.
  Error setting security on c:\windows\repair\security.
  Configure c:\windows\repair\software.
  WARNING 3: The system does not have the specified path.
  Error setting security on c:\windows\repair\software.
  Configure c:\windows\repair\system.
  WARNING 3: The system does not have the specified path.
  Error setting security on c:\windows\repair\system.
  Configure c:\windows\system32\wbem\mof.
  Configure c:\windows\system32\windows media.
  WARNING 2: The system cannot find the specified file.
  Error on c:\windows\system32\windows media safe.
  Configure c:\windows\syswow64\export.
  WARNING 2: The system cannot find the specified file.
  Error setting security on c:\windows\syswow64\export.
  Configure c:\windows\syswow64\ias.
  Configure c:\windows\syswow64\wbem.

  File security configuration was completed successfully.

  -Set up the parameters of the General Service officer...
  Configure the sysmonlog.
  Error 1060: The specified service does not exist as an installed service.
  Error opening sysmonlog.
  Configure SamSs.
  Configure ntmssvc.
  Error 1060: The specified service does not exist as an installed service.
  Error opening ntmssvc.
  Configure netddedsdm.
  Error 1060: The specified service does not exist as an installed service.
  Error opening netddedsdm.
  Configure netdde.
  Error 1060: The specified service does not exist as an installed service.
  Error opening netdde.
  Configure dmserver.
  Error 1060: The specified service does not exist as an installed service.
  Error opening dmserver.
  Configure clipsrv.
  Error 1060: The specified service does not exist as an installed service.
  Error opening clipsrv.
  Configure the browser.

  Agent of General Service configuration was completed successfully.

  -Configure available attachment engines...

  Attachment engines configuration completed successfully.

  -Configure security policy...
  Configure password information.
  The administrator account is disabled.
  Guest account is disabled.

  Access configuration was completed successfully.
  Search anonymous LSA appoints setting: existing SD = D: (D; 0 X 800;) (A) (; xf1fff 0;) BA) (; 0 x 20801;) WD) (; 0 x 801;) (A) (a. 0x1000;) LS) (a. 0x1000;) NS) (a. 0x1000;) S-1-5-17).
  Configure the setting LSA anonymous search.
  Set up the nt\currentversion\setup\recoveryconsole\securitylevel machine.
  Set up the nt\currentversion\setup\recoveryconsole\setcommand machine.
  Set up the nt\currentversion\winlogon\cachedlogonscount machine.
  Set up the nt\currentversion\winlogon\forceunlocklogon machine.
  Set up the nt\currentversion\winlogon\passwordexpirywarning machine.
  Set up the nt\currentversion\winlogon\scremoveoption machine.
  Configure machine\software\microsoft\windows\currentversion\policies\system\dontdisplaylastusername.
  Configure machine\software\microsoft\windows\currentversion\policies\system\legalnoticecaption.
  Configure machine\software\microsoft\windows\currentversion\policies\system\legalnoticetext.
  Configure machine\software\microsoft\windows\currentversion\policies\system\scforceoption.
  Configure machine\software\microsoft\windows\currentversion\policies\system\shutdownwithoutlogon.
  Configure machine\software\microsoft\windows\currentversion\policies\system\undockwithoutlogon.
  Configure machine\software\policies\microsoft\windows\safer\codeidentifiers\authenticodeenabled.
  Configure machine\system\currentcontrolset\control\lsa\auditbaseobjects.
  Configure machine\system\currentcontrolset\control\lsa\crashonauditfail.
  Configure machine\system\currentcontrolset\control\lsa\disabledomaincreds.
  Configure machine\system\currentcontrolset\control\lsa\everyoneincludesanonymous.
  Configure machine\system\currentcontrolset\control\lsa\fipsalgorithmpolicy\enabled.
  Configure machine\system\currentcontrolset\control\lsa\forceguest.
  Configure machine\system\currentcontrolset\control\lsa\fullprivilegeauditing.
  Configure machine\system\currentcontrolset\control\lsa\limitblankpassworduse.
  Configure machine\system\currentcontrolset\control\lsa\lmcompatibilitylevel.
  Configure machine\system\currentcontrolset\control\lsa\msv1_0\ntlmminclientsec.
  Configure machine\system\currentcontrolset\control\lsa\msv1_0\ntlmminserversec.
  Configure machine\system\currentcontrolset\control\lsa\nolmhash.
  Configure machine\system\currentcontrolset\control\lsa\restrictanonymous.
  Configure machine\system\currentcontrolset\control\lsa\restrictanonymoussam.
  Configure machine\system\currentcontrolset\control\print\providers\lanman printing services\servers\addprinterdrivers.
  Configure machine\system\currentcontrolset\control\session manager\kernel\obcaseinsensitive.
  Configure machine\system\currentcontrolset\control\session manager\memory management\clearpagefileatshutdown.
  Configure machine\system\currentcontrolset\control\session manager\protectionmode.
  Configure machine\system\currentcontrolset\services\lanmanserver\parameters\autodisconnect.
  Configure machine\system\currentcontrolset\services\lanmanserver\parameters\enableforcedlogoff.
  Configure machine\system\currentcontrolset\services\lanmanserver\parameters\enablesecuritysignature.
  Configure machine\system\currentcontrolset\services\lanmanserver\parameters\nullsessionpipes.
  Configure machine\system\currentcontrolset\services\lanmanserver\parameters\requiresecuritysignature.
  Configure machine\system\currentcontrolset\services\lanmanserver\parameters\restrictnullsessaccess.
  Configure machine\system\currentcontrolset\services\lanmanworkstation\parameters\enableplaintextpassword.
  Configure machine\system\currentcontrolset\services\lanmanworkstation\parameters\enablesecuritysignature.
  Configure machine\system\currentcontrolset\services\lanmanworkstation\parameters\requiresecuritysignature.
  Configure machine\system\currentcontrolset\services\ldap\ldapclientintegrity.
  Configure machine\system\currentcontrolset\services\netlogon\parameters\disablepasswordchange.
  Configure machine\system\currentcontrolset\services\netlogon\parameters\maximumpasswordage.
  Configure machine\system\currentcontrolset\services\netlogon\parameters\requiresignorseal.
  Configure machine\system\currentcontrolset\services\netlogon\parameters\requirestrongkey.
  Configure machine\system\currentcontrolset\services\netlogon\parameters\sealsecurechannel.
  Configure machine\system\currentcontrolset\services\netlogon\parameters\signsecurechannel.

  Registry values configuration completed successfully.
  Configure the log settings.

  Configuration of the audit / log has been successfully completed.

  -Configure available attachment engines...

  Attachment engines configuration completed successfully.

  Engine - UN-initialize configuration...

  When I tried to solve this problem: http://social.answers.microsoft.com/Forums/en-US/vistasecurity/thread/9d71a399-d168-43ec-8083-673f5258d09c?ppud=4

  I can't back up my files anywhere that it says access denied :(
  

  Also, WHENEVER I open itunes windows must reconfigure and change all my default settings but my music is still there! It says itunes reconfiguration and it still load and say that is is to install itunes?

  I really need help please

  Hi mewlar101,

  You run the computer as an administrator?

  Step 1: Disable the security software; Follow the steps mentioned in the link below

  Disable antivirus software

  http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

  Important: Activate security software once everything is done.

  Now, check if you can back up your files

  Step 2: Check with another profile for the Admin user

  If you do not have a different user account, you will need to create a (see link below). If everything works fine with a different user profile, you can infer that the user profile is damaged, click on the link to find out how to solve this problem.

  Create-a-user account

  http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-account

  Difficulty of a corrupted user profile

  http://Windows.Microsoft.com/en-us/Windows-Vista/fix-a-corrupted-user-profile

  On your problem of ITunes, you can post your query on the discussion group by Apple for more specialized help

  http://discussions.Apple.com/category.jspa?categoryID=149

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Cannot delete files from the Recycle Bin

  Hello

  I'm unable to access my trash, everythime I click on the folder, it says windows Explorer has a problem, then said restarting windows.

  And the window just closes, it is there anyway to delete the files from the trash bin other than to go to the folder it self.

  See you soon

  Serrano

  Here is an article on how to repair a trash corrupted in Vista: http://www.vistax64.com/tutorials/131294-recycle-bin-corrupted-cannot-delete-file-folder.html.

  It restarts if you left or do a right-click on the icon or both?  Here are a few ways to empty it by using two methods:

  1. On the desktop, right-click on the Recycle Bin.
  2. Then click the Empty trash to empty its contents.
  3. You will be asked if you are sure that before it permanently deletes the files.
  4. If you're absolutely sure, then click Yes to clear the contents of the Recycle Bin.
  5. Alternatively, you can double-click the Recycle Bin to open and examine its contents.
  6. And then on the file menu, click empty the Recycle Bin.
  7. After confirmation, Windows Vista will be empty all files from the Recycle Bin.

  Go to control panel / customization / Desktop Icons and remove the trash, click OK and close.  Then go back and add the trash.  See if the new basket has the same problem.

  Here is a program that you download that adds a command to empty the trash to the command line if all that you need to do is type of the command in the box search now and it will happen. http://itsvista.com/2007/01/itsvista-tip-23-empty-vistas-recycle-bin-from-the-command-line/.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• I can not save pictures it says access denied

  I can not save pictures it says access denied

  In which folder you are trying to save the images (full path name please)?  It is C:\Users\\Pictures (which shouldn't give you a permissions problem, but it is possible) or is this another place?  Also, when you try to save pictures of (full name of path please)?  It's probably just a permissions problem.  You must grant you full rights and eventually take charge of this issue (or perhaps its parent or both folders if the permissions are inherited).  You may also use the advanced feature to adjust the special permissions that can be liimiting described on the homepage (it depends on the folder and what permissions are).  Here are some general guidelines for changing the permissions and/or ownership.

  To view your permissions, right-click on the file/folder, click Properties, and check the Security tab.  Check the permissions you have by clicking on your user name (or group of users).  Here are the types of permissions, you may have: http://windows.microsoft.com/en-US/windows-vista/What-are-permissions.  You must be an administrator or owner to change the permissions (and sometimes, being an administrator or even an owner is not sufficient - there are ways to block access (even if a smart administrator knows these ways and can move them - but usually should not because they did not have access, usually for a very good reason).)  Here's how to change the permissions of folder under Vista: http://www.online-tech-tips.com/windows-vista/set-file-folder-permissions-vista/.  To add take and the issuance of right of permissions and ownership in the right click menu (which will make it faster to get once it is configured), see the following article: http://www.mydigitallife.info/2009/05/21/take-and-grant-full-control-permissions-and-ownership-in-windows-7-or-vista-right-click-menu/.

  To resolve this problem with folders, appropriating the files or the drive (as an administrator) and give you all the rights.  Right-click on the folder/drive, click Properties, click the Security tab and click on advanced and then click the owner tab.  Click on edit, and then click the name of the person you want to give to the property (you may need to add if it is not there--or maybe yourself). If you want that it applies to subfolders and files in this folder/drive, then check the box to replace the owner of subcontainers and objects, and click OK.  Back and now there is a new owner for files and folders/player who can change the required permissions.  Here is more information on the ownership of a file or a folder: http://www.vistax64.com/tutorials/67717-take-ownership-file.html.  To add take ownership in the menu of the right click (which will make it faster to get once it is configured), see the following article: http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Synchronization of offline files impossible access denied error message

  Tried to assign full user rights to the folder of the CSC. EnableOpLocks entry created in the registry. Devil offline and enabled offline files. Manually delete the files offline and Sync Center. Nothing works, it cannot synchronize. Cannot encrypt or decrypt - access denied.

  Hello

  I suggest you follow the steps described in the links:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-files/offline-files/57532019-8fb1-44AA-9bd3-b10bbd1ac468

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-files/offline-files-Sync-Center-persistent-error/c187b4ae-0ccb-4c76-BEED-dda9f340768d

• Cannot delete file: cannot read the source file or disk

  When you try to delete a specific folder which shows on the list, I get a dialog box saying: error deleting file or folder... Cannot delete file: cannot read the source file or disk

  Is the path to the really long folder?

  Any file or folder has a space beginning or end?

  Click Start, run, type cmd , and press ENTER to open a command prompt. In the command prompt...

  For a file test

  DEL \\.\driveletter:\path\filename

  For a test folder

  RD \\.\:\\
   
  If this doesn't help not please let us know the full path (and the name of the file if it is a file).

  Tricky

• Cannot delete files and music always there but not display upward when I connect to the computer?

  Hi all

  Recently, I had a lot of problems with the music does not or don't play not I decided to delete all my e260 music and start again.  That's where the real problem started.

  For some reason I can't delete three of the albums on my player.  Each of the albums have what appear to be corrupted in them files. My computer does not recognize the file type and file extension is given so I don't know what they are.  Each file "appears" to 4 GB in size but that may not be appropriate for my e260 is obviously only 4 GB in size!

  Whenever I try to delete them I get an error message reading "cannot delete file: cannot read the source file or disc»

  I tried to update the firmware, reset e260 to factory default settings and made 'restore' thingy (where you hold registration and plug it into the computer, etc.) and these files are still there.

  After reading this thing of disk checking on this forum, I did this.  I was then able to remove two of the albums, but when I tried to delete the third album renamed 'a' and the damaged file shows 0 bytes in size, but I still can not remove.  However, I can move it to the folder music to any other folder.  I just can not remove!  When I do, I get an error message saying "cannot delete f: cannot find the file specified. '.  Be sure to only specify the path and the correct name.

  After all that I started my e260, and now I find that 2 other albums are always on it, even if they do not display any where when I connect it to the computer.  I can see and read these albums on the drive, and they seem well, they do not appear to be there when I plug it into the computer and look for them in windows Explorer.  The music folder is not hidden also.  These two albums are not part 3 albums that I could not remove, they are actually part of the new substance started sort of all these problems with the music does not and is not only now that they are the display upwards and play but are not appear when connected to the computer!

  I know it's probably not a lot of information but can someone tell me how to fix this?  If not, can I just format the * bleep * thing or I'll then have an e260 dead?

  See you soon,.

  PKFFW

  PS: Sorry for the long windedness of this post.

  Format will not remove the firmware, which is the operating system of the Sansa. It removes only the content that you have added. It will go back to what it was when it was new out of the box.

  MTP does not matter if you have never used it. The ghost album can be just a list remains in your database file. Nevertheless, we must get rid of this corrupt file, so Format is probably your best option.

  For what it's worth, to connect with the PSG, your computer needs Windows Media Player 10 or 11 is installed. XP comes with WMP 9, so he will not see the Sansa in MTP mode. unless you have updated.

• I can't view an email... say access denied on this server. Is it VIsta or Norton?

  I got an e-mail from a line that store when I try to open it says access denied on this server.  Only on the desktop not on my laptop.

  Can anyone help?

  Highlight the message and click file | Save as and save it to the desktop.  Then try to open it and see if you get the same question.  It sounds as if it was Norton.  You can also right on the file on the desktop after I saved it and then go open with and open it with Notepad and allows you to read to some extent.  But Norton and Windows Mail have never gotten along well (see www.oehelp.com/OETips.aspx#3).

  Steve

• When you partition the HD (VISTA), Manager of disk logic box says access denied

  Vista Home Basic operating system

  I'm trying to partition the HD to install Windows XP and run a dual boot on the existing Vista.

  Using administration tools - disk management computer management

  Right-click on the C: drive to shrink, and the dialog box logic handler says 'Access denied'

  All suggestions will be welcome.

  Thank you.

  TC

  Hello

  Appropriating the C drive:

  a. right click on the folder you want to take control and then click Properties.

  b. click the Security tab, click Advancedand then click the owner tab.

  c. click change. Need administrator permission if you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  d. click on the name of the person for the property.

  e. If you want that this person is the owner of the files and subfolders in this folder, select the check box Replace owner of subcontainers and objects.

  f. click OK.

  See also: http://windows.microsoft.com/en-US/windows-vista/Can-I-repartition-my-hard-disk

• Windows Vista calendar says access denied... disabled?

  Windows Vista calendar says access denied... disabled?

  jpdodson,
  Thank you for visiting the Microsoft Answers community forum.

  What just happened recently?  It worked before?  If something has changed on your computer as new hardware, installed software or updates applied?

  Search for system files corrupted and then try a restore:
  To run the System File Checker tool, follow these steps:
  Click Start and type cmd in the box start the search.
  Right click on cmd in the list programs, and then click Run as administrator.
  If you are prompted for an administrator password or a confirmation, type your password or click on continue
  At the command prompt, type the following line and press ENTER:
  sfc/scannow
  When the analysis is complete, test to see if the problem you are experiencing is resolved.

  To restore the operating system to an earlier point in time, follow these steps:
  Click Start, type system restore in the search box, and then click System Restore in the list programs.
  If you are prompted for an administrator password or a confirmation, type your password or click on continue.
  In the System Restore dialog box, click on choose a different restore point and then click Next.
  In the list of restore points, click a restore point created before you started having the problem, and then click Next.
  Click Finish.
  The computer restarts and system files and settings are back to the State they were in when the restore point was created.

  If you still get access denied, try to temporarily disable the user account control:
  1. open user accounts by clicking the Start button, clicking Control Panel, click user accounts and family safety (or by clicking on user accounts, if you are connected to a network domain), and then clicking user accounts.
   
  2. click on Turn User Account Control on or off.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
   
  3. Select the use User Account Control (UAC) to help protect your computer check box to turn on UAC, or clear the checkbox to disable UAC, and then click OK.
   
  Let us know if you need more information.
  Thank you

  Gloria
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Whenever I try to download Adobe Photoshop elements 13 after purchase, I get a page that says "access denied."

  After buying Adobe Photoshop elements 13 I'll download the product and receive a link to a page that says "access denied." This happens when I try to download the trial version, use the Akami Downloader, and when I try to download the file directly. Any suggestions on fixing the problem?

  If you're still having problems, I suggest you to download the product using link below

  https://www.Adobe.com/cfusion/TDRC/index.cfm?product=photoshop_elements&loc=us&promoid=3TV 2_43T

  Once you have clicked on download, download Adobe DOWNLOAD assistand and from there you can download Adobe Photoshop elements 13 and install it with your serial number.