Unity connection 7.1 email notification of voicemail

I'm running the unit connection v7.1 and trying to provide my users with the following solution:

(1) they get notified by e-mail when they receive a voice message.

(2) the email contains information about the phone number and name (if it is available through AD) of who called.

(3) they have a method to listen to the voicemail of their email.

(4) the email cannot contain a voicemail .wav file, or have another method for a user to record voice messages in the form of .wav file.

(5) ideally, the email will contain a link which broadcasts voice messages, or who takes the user directly to their voicemail box Cisco Unity Connection.

I was able to successfully get the system to send a notification email with the phone number & name (as appropriate via AD).

I was able to get the system to include a link in the email, but the link directs the user to the personal Communication Assistant homepage where the user needs to log, and then click the appropriate link to access their Inbox.  Is there a way to circumvent the obligation for the user to log on and also to send them a link directly to their voicemail box?

If not, is it possible to configure the system to send a link that could listen to the specific message to a particular email notified their?

I am open to the 3rd party add-ons for the solution.

The only solution I can think is to build a solution in which the email is sent to an application of custom software that interacts with the Cisco equipment & sends the e-mail to the end-user.  It's not ideal.

Thanks for the thoughts you can provide!

Develop my comment.  I think that there is a major holdup is that:

"(5) ideally, the email will contain a link which broadcasts voice messages, or who takes the user directly to their voicemail Cisco Unity Connection Inbox...

Is there a way to circumvent the obligation for the user to log on and also to send them a link directly to their voicemail box? »

SSO (single sign - on) is a problem because there may be several areas, you want this to apply to: for example, are you talking about SMTP to only internal, company email address?  You want to extend this to an external address?

Technically, there is the IMAP (integrated messaging) solution which offers the possibility to get voicemail into email but, again-, this conflict without obligation your attachment or WAV.  You could go with secure messaging, which always has a WAV attachment, but the user must be authenticated to do anything with the message.

You may be able to find something to your liking, but I doubt it will meet all of your initial needs.

Hailey

Tags: Cisco Support

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