Unknown error when scanning

I recently updated my OS to 10.6 to 10.4. I run a Deskjet F4235. Since the upgrade I can scan is more pictures. When I press Scan on the printer the only answer is the flashes of light from power for a few seconds. When I try to use the HP Scan Pro application, I get this message: "Sorry, an unknown error has occurred." I know that it must have a software problem, as always, it will print and copy normally. Please let know us if there's a software patch that I need to download. Thank you.

OK, we can solve the problem.  Sometimes the old software and new software do not play well together.

We're going to rub out HP software and that the software install the 10.6 from hp.com.

To run the scrubber:

Go to Applications/library/Hewlett Packard / click Uninstall HP

Click on continue

Highlight your device in the left pane

Hold down the Ctrl and Opt, as well as Apple and click on uninstall

There will be a pop up that asks if you are sure you want to uninstall all hp software.  (At this point, if you continue, all HP printers you have installed will need to be reinstalled, this is why we do not run this thing all the time)

Click on continue

Let the brosseuse it is.

After that, run the 10.6 software you have already downloaded and add your printer with printing and fax and let the operating system search for updates and other. If it asks you if you want to download them, accept you.

Who should take care of it.

Tags: HP Printers

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