Unnecessary support

Similar Questions

• My Lightroom update serial number 5 appearing only on the my products page. unnecessary support chat

  I bought a license of Lightroom 5 upgrade July 25.  I got a confirmation e-mail but my serial number is displayed on the order summary page after purchase.  I tried to register the serial number several times through the page of my products, but for a reason that was not appear serial number, even if the registration process present a successful result.  In addition, the Adobe products purchased in the Adobe store must be automatically registered according to the Adobe web site.  Apparently it must have failed.  I need to reinstall Lightroom 5 but the serial number still does not show up on top of the page my products.  I just spent an very frustrating of an hour with the cat 'Live' Adobe, who has done nothing but send me in circles and repeat the same canned answers over and over again.

  I am currently on hold with "hotline", but I am not optimistic because I've been waiting for 28 minutes.  The only other option support was a link on this forum, where this post.  I hope someone from Adobe can retrieve my serial number and contact me.  Otherwise, my only other option will be to contact VISA and open a support ticket.

  My comical-if-it-weren't-so-sad conversation with Adobe support:

  Hi, there are 36 customers online in front of you. We will be with you as soon as possible. Thank you for your patience.

  Hi, there are 35 client (s) online in front of you. We will be with you as soon as possible. Thank you for your patience.

  Hi, there are 31 client (s) online in front of you. We will be with you as soon as possible. Thank you for your patience.

  You are now talking to Bhagawan.

  Fanny: Hello! Welcome to the Adobe Customer Service.

  Joel: Hello

  Bhagawan: Hi Joel.

  Joel: I have to reinstall Lightroom 5 but my serial number is not displayed remotely in my products and Services on the Web site

  Joel: I bought a Lightroom 5 upgrade in July

  Fanny: I'll be happy to check and help you with this question.

  Joel: For some reason any registration of the product does not appear under my account. I have my VISA transaction info if it helps you to find my purchase.

  Joel: thank you

  Fanny: I'll be right with you.

  Joel: Okay

  Bhagawan: Okay.

  Bhagawan: Can I know the e-mail address, please?

  Joel: *.

  Fanny: thank you.

  Bhagawan: Let me check on that.

  Stephanie: For security reasons, could verify your full name and address of billing on your account please?

  Joel: ensure that:

  Joel: Joel *.

  Joel: *.

  Fanny: Thank you Joel.

  Joel: Joel, I see that your serial number is registered under your adobe account, please sign out and sign in your adobe account click on my products and service information to retrieve the serial number.

  Joel: I see that Lightroom 4... No Lightroom 5.

  Joel: But I'll try

  Joel: Give me a sec

  Bhagawan: sure.

  Joel: Nope... still shows that Lightroom 4

  Joel: Products in use Version registration platform when Lightroom 4 Mul October 4, 2012 to register new products

  Bhagawan: Okay.

  Joel: Don't know why it is not show my driver's license, upgraded to Lightroom 5

  Bhagawan: Please give me a minute or two.

  Joel: Okay

  Bhagawan: sure.

  Fanny: Thank you to stay online.

  Joel: np

  Joel: Joel, in this case, I put you this cat to our team in order to check and help you with the serial number.

  Joel: Okay

  Bhagawan: Please stay on the line.

  Joel: Okay

  Please wait while I transfer the chat to the appropriate group.

  You are now chatting with Naveen R.

  Native r: sorry for the wait. Please stay online.

  Native r: Hello! Welcome to the Adobe Customer Service.

  Joel: Okay

  Joel: Hello

  Native r: Hi Joel.

  Native r: I understand that you are unable to locate the serial number.

  Joel: I bought Lightroom 5 on July 25, 2013, as an upgrade for Lightroom 4. I need to reinstall Lightroom 5, but my serial number does not appear in the page products and services.

  Joel: I looked through my e-mail receipts and could not find an order confirmation (or whatever it is Adobe on my recent purchase.) After purchasing the upgrade, the serial number is displayed and I thought that I had recorded using Adobe account portal

  Joel: Apparently, it did not work. I have my VISA if necessary transaction information.

  Native r: thanks for the information.

  R: Naveen, I'll be happy to check and help you with that.

  Joel: thank you

  Joel: As I said to the agent, when I entered my products on the portal of Adobe, I can see my Lightroom 4 info, but the Lightroom 5 upgrade info is not there.

  Joel: a = go

  Joel: sry

  Native r: thank you for waiting. A moment please.

  Joel: Okay

  Naveen a: I'll be right with you.

  Native r: sorry for the wait. Please stay online.

  Joel: Okay

  Native r: thank you for waiting. A moment please.

  Native r: sorry for the wait. Please stay online.

  Joel: It will take a lot more time?

  R: Naveen let me check on that.

  Joel: Are you living?

  Native r: I'm sorry due to the error of the application that I'm unable to check on that.

  Joel: Can I please get a phone number to call? My only other choice would be to open a claim with VISA for fraud since Adobe seems unwilling to help in this matter

  Native r: I'll give you the steps to find the serial number on your Adobe account.

  Joel: I already know how to look for a serial number. The problem is that it does not appear in the Adobe account portal.

  A: Naveen please log in under another browser.

  Joel: Ever tried. Used IE then Chrome

  Native r: remove the cookies your browser update.

  Joel: Same problem

  Joel: Please provide me with a number to call

  Native r * one time that you sign in to the Adobe account, click on "My products" under the "my products and services.

  Naveen a: *, You can locate the serial number that you have saved.

  Joel: I already have.

  Joel: It is NOT listed

  Joel: which I said in the last 40 minutes +.

  R: Naveen can I know the address of e-mail that you connected to Adobe account?

  Joel: *.

  R: Naveen thanks.

  Joel:...

  Native r: thank you for waiting. A moment please.

  Native r: I see that your serial number is registered under your account.

  Joel: Lightroom 5

  Native r: I will give you the serial number by email after the end of that conversation.

  Joel: Okay, but please make sure that this isn't Lightroom 4 but my serial number Lightroom 5

  Native r: Yes. Due to a technical error, you are unable to locate him.

  Joel: ok please send serial number

  Naveen a: sure.

  A: Naveen is another thing I can help you?

  Joel: No.

  From left to right: you're welcome.

  Native r: please contact Adobe. We are available 7 days a week, 24 hours a day. Good bye!

  This chat session is over.
  Please contact Adobe.

  OK, I was able to recover my previous system image and fortunately it seems that you can get the serial number of the help-> System Info.  I tried to save the serial number again through my products page and while he said that the registration was successful, we'll see.  At least I should be able to install LR5 on my new machine now.

  Edit:  I also just found out that the serial number is listed under my orders, but not under my products.  Weird.  In my defense, I never thought to check the history of my order because I never received a confirmation email and the order has not been listed after purchase even as late as mid-August (when I checked last.)  Very strange but it's all good now.

  Edit #2: OK now I feel stupid.  I just got an email from Naveen with a real support AND if the correct serial number.  So, I was wrong.  Live Chat process still feel incredibly long with a few responses apparently canned / automated, but, in fairness, he did get back to me.  Thank God I washed my feet today...

• 5530: 5530 envy envy not printing black text

  Buy 6 months ago just started to use it, on the original cartridge black, unable to print black text or lines. diags HP and they run so nothing wrong. Test print shows no black ink cartridge, but display States black cartridge is 60%.
  Through HP troubleshooting page - completely unnecessary support.
  Reloaded with the latest drivers, firmware, etc., made no difference.

  A lot on the web about this issue, but not many solutions from HP

  Feeling I may just throw the device and buy another manufacturer.
  If HP can solve this?

  I gave up trying to get the HP online form to work, would not accept the code for the printer.

  so I bought new cartridges despite the originals still indicating they were half full.

  in the future, I'll switch to another brand of printer, hopefully with better support for manufacturing.

• HP MINI 210-2000 (?): unable to determine the precize HP MINI model to optimize the RAM (OS: other - Win 7 Starter)

  Here's the thing - I need a tip, the internal sticker shows many Chinese photo, the only thing that is written in the Latin alphabet is the first line:

  Know it: 1584-100 (space) S/N: a very long number - do not know if I should paste here.

  It is a verse below:
  Regulatory model: bushy-Chinese writing / / NMR: REPLACEMENT-F05C - don't know if it helps

  now - the "my computer-> properties-> know it's a HP 210-2000 , but it may be too broad, there are countless incarnations of the 210-2XXX series.»

  my unit uses 1.5 V - 1 GB - ddr3 10600S samsung ram - which makes the camera virtually unusable, even after killing more services/processes he eats even 650-800 MB and opening a firefox literally ends the session.

  I need to know how to find the right computer type so that I can: buy a chip of ddr3 2 GB / 4 GB that would help, or just forget and take ;/

  tips/advice welcome.
  Kind regards
  Roman

  PS. Why do my "inside the thumbnail" don't look like any of those shown in the videos of support? the computer was bought in Poland 6 years ago have I been deceived? The Chinese 'writing' makes any material completely unnecessary support.

  Hey @roman_petrescu,

  I understand that you are having problems, find the model number of the laptop. I will help you in anyway I can.

  I would first try the steps in this document: computers laptops HP - how do I find my model number, serial number or product?

  Let me know if this allows to hit the Thumbs Up and accepting as a Solution.

  See you soon,.

  TechSurge.

• Today, while trying to open the first Pro CC, I get an error

  When I tried to launch the first CC 2015 I got an error saying that "Adobe Application Manager is required to start the trial version.  "Download Manager from this link and install.

  I downloaded the Application Adobe for CC handler and tried to install it but I had yet an another error message saying "Setup cannot start" Download Adobe Support Advisor to detect the problems that led to the unnecessary support area where only 1 hour a day can someone help paying customers.

  First of all, let me say that I'm NOT a trial user I had to pay for it because 2013 when the CC started and Adobe never had a problem charge me for monthly and now it does not work and $ 478 million later even my creative cloud has no data appearing in the box just that I am connected.

  I'm on MAC OSX 10.9.5.since a long time ago, I have not installed or uninstalled applications or files, so I don't know WTF that's happened here.

  Adobe?  Are you here?

  A chat session where an agent can remotely look inside your computer can help

  Cloud creative support chat (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• I have an iMac 3.06 GHz with only 4 GB of memory.  During last two weeks, whDurin the past two weeks, when I click on 'Edit', it does not hold the menu drop down.    Need my Mac 'cleansing' and how do I get rid of unnecessary files?

  I have an iMac 3.06 GHz with only 4 GB of memory.  During the last two weeks, when working with documents, buttons on the desktop did not have in the drop down menus.    How can I get rid of unnecessary files and wipe the hard drive?

  Drop down menus stay open at other times? Have you tried another mouse? More information please write an effective communities of Apple support question

• Why are they not toolbars norton, supported in the new version of mozilla?

  I always use the identity of Norton safe, since I upgraged to the new version of mozilla. He now does'nt support norton, so what do I do now?

  They are supported, http://community.norton.com/t5/Product-Update-Announcements/Firefox-31-Support-for-Norton-Toolbar/ba-p/1155994

  Please note two things:

  • It is the responsibility to support Firefox, not the opposite of Norton
  • Norton toolbars are largely unnecessary junk.

• @font-face-range unicode is supported in the latest version?

  CSS3 definesa descriptor for unicode - range in the rule @font-face. Is this supported in Firefox 8, or is it planned?

  Yes, it doesn't seem to work right now, then you will have to wait until the bug is fixed.

  You can vote to show him that you are interested, but please do not comment in this bug to avoid unnecessary bug spam.

• Satellite A200 - support Button does not start when windows starts

  Hey,.

  Today, I decided to disable unnecessary programs as many as I could (to speed up my pc), so I went to Msconfig (I have vista home premium 32-bit) and a lot of things off. Including the "toshiba button support. The next time I restarted my additional buttons on the top of the keyboard all worked, next to one. Who normally turn on windows media player. This time, he did nothing at all. Game/resume, stop, forward, back and button internet all worked without problem.
  However, I really liked the WMP button, so I tried to find out what the problem was. I discovered that it was the support of the key, so I decided to reactivate it.

  However, this didn't not help: (.) I turned it in msconfig, but it does not start with windows more: (.) I know this is the program that I need, because when I run the program manually (this is the program: programfiles/toshiba/TBS/HSON.exe) the button works.
  I put a V in front of the msconfig program, but it does not work. Anyone has an idea why not?

  Edit: I found a solution, even if not the best. If anyone still has the same problem:
  I made a shortcut for the program to run (can be found in C:programfiles/toshiba/SCT and is called HSON.exe). Then I clicked start and said 'all programs', here I chose the "opstarten" folder, it comes to the Dutch version, but my guess is it's called something like 'start-up' in English. In this regard, I glued (copy / cut-> paste) the shortcut to the program, and now he begins again :)

  Hello!

  I agree with Akuma. You should try to reinstall the Toshiba value added Package. This determines media keys FN and all special functions on the laptop buttons.

  Search on the Toshiba site for an update:
  http://EU.computers.Toshiba-Europe.com-online decision-making supported Downloads & => Download drivers

  Good bye

• Support for 64-bit driver for Windows 7 for Deskjet 6540 and Colorsmart D5360

  Or 64-bit Windows 7 drivers for the Deskjet 6540 nor the Photosmart 5360 supports the maintenance function is now impossible to clean the print heads. Two of these printers worked fine when they were connected to my XP machine. At HP dumbed down these drivers? Is there a separate program or sequence of façade which will do that for one of these printers?

  Thank you

  I do not know the D5630, but for the Deskjet 6540 you can do a cycle of cleaning of the façade, as follows: turn on the printer.  Press in and hold the power button, then press the Cancel (X) button twice, then release the power button.

  Note that it rare to * never * need to perform a cleaning on the HP cartridges cycle, it would be unusual to the same need forced into the life of the cleaning cartridge.  Perform unnecessary cleaning cycles will use ink and shorten the life of the printer.

• Tecra M10 - 17 H no support DVI via docking station not

  There is already a message asking this, but I wanted to point out that it is a problem affecting more than one user.

  Too, I bought a Toshiba laptop for my business as it was supposed to be a laptop a serious matter. However, I must say that I am losing confidence that Toshiba understands what needs a company.

  The docking station is frankly a joke. USB KVM will not work with it, probably, there is no PS2 port you can not use a KVM PS2 instead. Even if you could, the VGA dock does not detect the external VGA is present when there is a KVM. Of course, the answer is "simply" open up the laptop and set it up on the Panel, then switch to external whenever you turn it on. How can anyone think that is a response in a business, or any other environment is beyond me.

  Now, I find that my laptop has an Intel graphics card I can't use the DVI port on the dock either. Which is really annoying, is that I could buy a laptop at half price, but wouldn't because I wanted a laptop class business that disintegrates not in respect of the use. I didn't pursue a fantastic graphic option because I did not doing anything fancy either, but graphics without the supported DVI via the dock is just simply ridiculous.

  Now, I regret bitterly, to get rid of the old Dell D/Dock that although several years worked without fault and with DVI, with any old KVM and without any problems at all.

  Sorry for the mug shot, but I am bitterly disappointed that I bought a cheap puppy that I can't afford to write off for a good while yet. Meanwhile despite works well when it works, the laptop is a right royal pain to use when the dock is therefore unnecessary.

  What to tell boyfriend
  Is a really nice laptop Tecra M10 and Portégé series and series Tecra laptop computers Bussines there.

  But it seems that the DVI port on the Port Replicator Port Express is supported only on computers with ATI graphics card or nVidia.

  I found this Toshiba document:
  http://APS2.toshiba-tro.de/KB0/TSB7B0201000CR01.htm

  It s on Tecra A9 but maybe that it s a Tecra M10-related too

• Recovery disc red - no unnecessary files!

  I have a Pavilion dv7 with Windows 7, service pack 1. It came with a recovery partition. The partition has recently turned red. I followed the instructions to ensure there is no unnecessary file and there is not.  Any other ideas?

  When you request support, please provide the model name and product number full (pn) of the HP computer in question. HP/Compaq made thousands of computer models. Without this information, it can be difficult, even impossible to help you solve your problem.

  The information requested above are on the bottom of your computer, inside the battery compartment or on the BIOS boot screen. DO NOT include your serial number. Please enter the product/model information consumer HP Online Support page and post it here for our review.

  

  I've never had a HP Recovery partition turns red, but which does not mean that it can't happen. In general, it is following a program to write data in the partition and it exceeds the windows 'threshold '. If you have not already created your HP recovery media, do so now. HP recovery support is your insurance against hard corruption or failure.

  If you have not already created your media and the HP Recovery Manager does not allow you to create media at this time, please contact the official support HP customer in your area / country, via the Portal Support HP's worldwide, in order to determine whether the HP recovery media is available for your computer.

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• How to remove unnecessary files from my mac computer?

  HW to remove unnecessary files from my computer without following these instructions

  MacKeeper Human inside

  Results of the analysis of your Mac arrived. The State of your system is: seriously MacKeeper found in: 327 items The amount of junk mail on your Mac is: 507 bytes

  5 cleaning Elements 1 security Elements Optimization 0 Elements

  Activate MacKeeper

  We strongly recommend that set you all the found items. Otherwise, you may experience:

  5 cleaning items 1 security features Low because of unnecessary files disk space Theft of personal data: user names, passwords. credit card

  Already set free: 321 items.

  Activate MacKeeper

  Best regards Constantin Your Apple certified Technical support engineer 1 (888) 572-5876 1 (800) 462-715 0 (808) 189-1280 This e-mail has been sent to *. Please add [email protected] to your address book to ensure our emails reach your Inbox.

  
  If you prefer not receiving news from us, here is the link to unsubscribe.
  To change your communication preferences, use this link. Kromtech Alliance Corp., Richmodstrasse 6, 50667 Cologne, Germany Privacy policy

  Remove MacKeeper rather - we know junkware that will try to entice you to pay money, the company has had several lawsuits against it for their business practices.

  http://AppleInsider.com/articles/15/08/10/MacKeeper-to-pay-out-2m-in-proposed-CL ass-action-regulation

  Ignore it and delete the app. Where you get/download MacKeeper?

• HP Support Assistant hangs and then crashes... reinstall does not

  Hoping someone can help me find the support Wizard, v7.0.39.15 is not installed.

  I have a HP ENVY 7200 dv6t Select Edition running Windows 8 64 bits; bought 1/2013

  Wizard support in the status bar indicates there are updates but if I run the wizard of support:

  • It brings together information
  • Scan your system
  • then always crashes (> 1 hr) on the preparation of the list of actions possibly Windows pops up saying the application responds more... and it stops.

  I tried:

  1. Uninstall from the control panel, download the latest version and reinstall (v7.0.39.15)... same result.
  2. Uninstall via Windows MrFixit for 64-bit systems, reinstalling... same result.
  3. Contact HP Chat... they repeat #1.., same result then tried to disable all unnecessary services... same result.
  4. Ultimately on the cat people asked me to do a restore system... at which point I refused given that all other software on my machine works well... I don't want to nuke my entire machine to fix the support Wizard.

  I guess that there are others in a similar situation... ironic that the software that is supposed to help me seems irreparable

  Anyone else have similar problems?

  Hey everyone following this thread I found a fix that has my back work support Assistant!

  Unfortunately, no help from HP, no fixed but less.

  To fix it, I changed the properties to launch Windows 7 compatibility mode and checked the run with administrator permissions. Don't know who did it, don't care really... my HP support assistant is back from work

  Here is a screenshot of properties that worked for me

  I hope this helps someone else... I got way more that I gave.

• DV6-7214 dead with PLAYER MSATA C after hp support assistant, new bios update. 18/05/13

  I've postponed an update of the bios, because it makes me nervous. Apparently for good reason.

  Today, I let the horse do the update of bios on my win8 race dv6-7214.

  He said he was doing a system restore point, but that seems to have been unnecessary.

  The laptop has a black screen after an hour of "reboot", so I've turned off.

  Turn on the screen remains black.

  No response to any prerssed keys after power, as the ESC key.

  I have read several messages that need to roll back updates of bios, which does not say much for HP regarding

  that it is a recurring problem.

  I do NOT get a blue screen, getting not nothing at all.

  Is there a way to roll back a short bios to ship to HP?

  I did not write down the version of the bios, just trust it was necessary. Don't let hp support assistant to run anything else.

  I guess that I will uninstall HP support assistant, if I never recover my computer to the point where it can turn on.

  Can not think of a software bug as bad as loaded by hp in my bios.

  Anyone? How do I reset the bios with a completely insensitive laptop?

  Thank you chryig, but none that did not work.

  HP support has sent the same solution.

  The dv6-7214 has an msata slot, which can be configured as C drive, I did with an msata ssd.

  The drive that came with the laptop was in the sata slot, as usual, but was not C drive.

  I found someone announcement the same problem, no black screen, (not blue screen) no error message, just in bricks.

  There is also a disc SSD C.

  I tried to temporarily move the msata on slot sata (with an adapter). This allowed the bios end

  its update.

  So it's not the Bios that is broken, but the software to perform the update to the bios is broken.

  Update (bios) fails if drive C is anywhere but the sata slot (or perhaps the c drive should be drive 0).

  I hope that HP will fix this problem. A lot of laptops HP is sold 'improved' with an extra via disk

  value added reseller. Since there are only 2 slots under that drive C may be in, sata and 1 msata

  should be possible to update the bios software to manage this small number of possibilities.