unsolicited help desk phone?

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• Received a phone call that is supposed to come from Microsoft Help Desk all downloaded on my computer junk files! Is it a scam?

  I got an unexpected phone call this morning. The man at the other end is said to Microsoft Help Desk. He said he had an urgent problem with my computer. He said that, as part of the automatic updates download, my computer had downloaded some unwanted files likely to damage my computer. He said that the files would fill my drive causing my computer to grind to a halt and also undermine my security software, leaving my computer vulnerable to attacks. He wanted to sit in front of my computer and he would talk to me through fixing it. I did apologize and hung up. I now had two of these calls.

  The sounds of all of this as a scam to me! I have no way of verifying that this person has been Microsoft at all, and I can't imagine Microsoft never call someone at home like that. I guess it was someone trying to access my computer for criminal purposes. I couldn't find anything on the web site of Microsoft to think there was no truth in what in told me.

  Can anyone offer me any advice?

  We play, November 25, 2010 12:02:38 + 0000, Rackett Player wrote:
   
   
  > I got an unexpected phone call this morning. The man at the other end is said to Microsoft Help Desk. He said he had an urgent problem with my computer. He said that, as part of the automatic updates download, my computer had downloaded some unwanted files likely to damage my computer. He said that the files would fill my drive causing my computer to grind to a halt and also undermine my security software, leaving my computer vulnerable to attacks. He wanted to sit in front of my computer and he would talk to me through fixing it. I did apologize and hung up. I now had two of these calls.
  >
  > The sounds of all of this as a scam to me!
   
   
  ................................................................................................
   
  You are absolutely right. It * is * a scam.
   
  ................................................................................................
   
   
  > I have no way of verifying that this person had Microsoft
   
  ................................................................................................
   
   
  It certainly wasn't.
   
  ................................................................................................
   
   
  > and I can't imagine Microsoft never call someone at home like that.
   
   
  ................................................................................................
   
   
  You are absolutely right. They * never * do this.
   
  ................................................................................................
   
   
   
  > I guess it was someone trying to access my computer for criminal purposes.
   
   
  ................................................................................................
   
   
  Once again, all the way to the right.
   
  ................................................................................................
   
   
  > I couldn't find anything on the web site of Microsoft to think there was no truth in what in told me.
  >
  > Can someone offer me advice?
   
  ................................................................................................
   
  Follow your instincts here. They are quite correct.
   

  Ken Blake (MS-MVP)

• SMS on a help desk application. (pager) (phone)

  Does anyone know the concept of SMS on a help desk application. (pager) (phone)
  
  currently
  
  When the user request in an application for help desk calls,
  a Group1 emails sent to the application.
  
  
  Group1 emails and forwards the request to the application group2.
  
  group2 is dealing with the application.
  
  
  
  
  
  the new needs of the application to test the message pagers.
  
  How does this work? This is done through the application of coldfsuion?
  
  any ideas?
  
  How can I start this application?
  
  

  Hello

  A good article on this can be found here.

  http://www.Adobe.com/devnet/coldfusion/articles/smsgateway.html

• Windows IT Help desk

  At 3:56 pm is I got a call from a guy who claims to be an employee with Windows IT Help Desk; Adem Smith/ID # ADM209. The call came from the following number; 69-666-6961 adem Smith gave me another number to contact him. 646 243-2811 he was telling me that my computer license has expired and so that his group to renew the license, I pay $199.00, and my computer was in danger of being hacked. Sounds a bit scammy to me.

  Anyone out there know such a group of support per person?

  Your comments will be greatly appreciated,

  Tony Capobianco

  Hello

  It's a scam.

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You are the only person who knows if you gave them remote access.

  If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  Report phone scams

  • Help Microsoft to stop cybercriminals in reporting of theinformation about your scam phone.

  • In the United States, use the form of complaint to FTC Assistant.

  • In Canada, the Canadian Centre for fight against fraud can support.

  • In the United Kingdom, you can report the fraud as well as the unsolicited calls.

  See you soon.

• My L7680 HP Officejet all-in-one prints only about 1/4 of a photo. Help desk services is not a problem.

  My L7680 HP Officejet all-in-one prints only about 1/4 of a photo.  Help desk services is not a problem.  Is there a solution? MHow

  Hello

  As OEM HP is responsible for the good operation of the printer and their drivers. Check with
  HP support, their documentation online and drivers and ask in their forums.

  Good luck, you need to update or reinstall the latest driver.

  HP L7680 - set for your version of Windows
  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=2512009&LC=en&cc=us&DLC=en&lang=en&cc=us

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  =============================================

  The main issue is probably the drivers, but these can help:

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Open the printer Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• clarification of the role of admin Help Desk in IOM

  Hello

  I have granted few users with the role help desk Admin, I got the below list of permissions of the document oracle.

  

  When the user tried to change the attribute of the user (name, first name etc...), he went for approval. But in the list above permission to the role of assistance, there is no mention of user to change access rights.

  How is the user was able to edit the attribute name? Is this regular behavior?  I see the admin role Viewer user has permission to modify user (attribute-level security) .

  Help Desk role inherits permissions of other admin roles (display of use / other role)?

  What is meant by request or direct exploitation?

  What is meant by scope organization permissions?

  Please provide details?

  Thank you

  Yes, you need to use in the same way, as described in the link button change user below. You must create a sandbox, apply EL expression and publish the sandbox.

  Oracle security solutions: IOM 11 GR 2 - show elements and hide the user interface based on a role

  The wink below shows the similar expression you need to set for users of the system of administration.

  

  The other activity in relation to the Helpdesk will work as it is. He expression will only hide the button change for all users except Admins system (xelsysadm). We have working in one of the previos project. This should work for you as well.

  ~ J

• Adobe help desk do not answer (!). What should I do?

  I have a new MBP, a few years ago, I installed LR5 to my Mac Mini. Now, I try to install LR5 on my MBP, but I do not succeed. Adobe help desk do not answer (!). What should I do?

  Hello

  Try to get in touch with the creative cloud customer, contact customer serviceonline, they are online 24/7. quick solutions and so sweet, so professional

  Hope you find good

  Saeed Alkarmi

  Kind regards

• My computer is dead, had to get the new computer. Installed PS CS2 and tried to activate it. Cannot call the online help desk, they sent me to you to activate my software. I have the serial number and the last activation number. T

  My computer is dead, had to get the new computer. Installed PS CS2 and tried to activate it. Cannot call the online help desk, they sent me to you to activate my software. I have the serial number and the last activation number. Thank you. Or to intervene in the forum.

  
  

  
  

  [address removed by email.. mod]

  
  

  Hi carlkent,

  Your serial for Photoshop CS2 key would not work as the activation for CS2 servers were closed.

  You must visit this link to download the version CS2 and use the key to series mentioned in this link: https://helpx.adobe.com/creative-suite/kb/cs2-product-downloads.html

• Please God. turn off this product. Your help desk services do not work, cannot turn off. I use the retail SECTOR, xi of adobe acrobat. Connected to the internet. On more than 20 min. open for disable grayed out. Windows 7 pro x 64. This shit makes people

  Please God. turn off this product. Your help desk services do not work, cannot turn off. I use the retail SECTOR, xi of adobe acrobat. Connected to the internet. On more than 20 min. open for disable grayed out. Windows 7 pro x 64. This shit makes people use fraud. I just want what it OFF can be USED on another COMPUTER.

  can anyone in the customer support to disable this?

  Hello Terry,

  I checked the serial number and found that you have enough number of activations left to install on 2 computers.

  Please uninstall the software and activate it on another machine. In case of problems please let me know and I'll help you.

  My direct email: [email protected]

  Chat Support email:

  http://helpx.Adobe.com/x-productkb/global/Service1.html

  Kind regards

  Rave

• BlackBerry Smartphones Please help - my phone keeps restarting/reloading. It won't turn on, and I need to access my calendar to see if I need night tonight or tom meds

  Hello, I hope someone can help me. I have medication alerts on my phone, without it I don't know if I need my meds tonight or tomorrow night.

  I downloaded a few free apps now in app world for blackberry on my phone as I have done several times before.

  He asked a reboot once completed. so I clicked to restart. Since that time (4 + hrs) sound was reloading all the time, it is right at the end and restarts it again without turning on

  I removed the battery and tried to turn it on, it does the same thing. I tried a reboot after removing the card and sim, then both and still nothing.

  I also tried to boot in SafeMode by hiolding down the ESC key but it dosnt work.

  Help, please

  You are able to reboot your device in SafeMode as shown in KB17877?

  This could remove some data if you do not have a current backup

  I guess, because it is taken in a reboot cycle, when you connect to the desktop software it does not have a stable connection to reinstall your software?

  If this is the case, remove the battery and keep it off when you connect to the desktop software. You will get a pop up that the device cannot connect and there should be buttons retry, update and cancel. Select Update and you will then be able to reinstall the latest version of the device software.

  When the load progresses, you will see a step that says "waiting for initialization of the devices '. At this point, insert the battery and recharging must complete.

• I have an OLD version of CS2 suite... his request an authorization code randomly and won't work do not. No HELP no phone numbers work or internet activation.

  the old legal version of the suite adobe cs2 randomly closed and will not allow me to use the programs without an authorization to a non-functional phone number code. Please help what I do I have activation and serial numbers. is this a thing of the past because adobe photoshop/all programs are paid per month?

  See here for CS2:

  Error: "Activation Server is not available. CS2, Acrobat 7, pass a hearing 3

  CS6 is still available for sale in perpetual version.

• as desk phone

  Everything worked, suddenly she now sees the phone version seen on my desk!

  someone else had this or know how to fix?

  Hello

  I checked the URL provided by you and show the desk combination on desktop not available to phone.

  Let me know what browser and OS are you using? Also try to visit the url on any other machine (ask a friend or a colleague to check the URL on their machine).

  also, try to clear the cookies, cache and browsing history, then try.

  Concerning

  Vivek

• "Gumtree help desk" selling paid ads that look like text links. How to block?

  I'm the ads provided by http://help.kijiji.net/ca/knowledgebase.php?article=40 which appear as links highlighted in the text on various Internet sites. It's very annoying. How can I block these?
  Currently, these ads seem to be only for usinsuranceonline.com, but they appear more than once per page - I want to say, 20 or 30 times!
  Is there an anti-ad for this?
  A sample of affected sites:

  washingtonexaminer.com
  clickorlando.com
  http://LosAngeles.cbslocal.com

  This isn't a virus or a problem with my computer, it is a paid-for advertising inserted in the text of the Web site, provided by kijiji.net.

  I solved it looking at my list of modules in 'tools '.
  There is an add-on that I didn't put there. Unfortunately, I don't know what it was.
  A sort of shopping helper, I think.
  I removed it, restarted Firefox, and the annoying little blighters disappeared.

• My Skype number does not appear as my purchased number at the front desk phones.

  When I shout, my purchased number does not appear in receiving lines.

  Can I receive calls on my purchased number and call out the purchased number but when I call the number purchased the Skype number being received is not mine. I can't find an answer to this problem or how to fix it?

  There is a very useful answer already posted:

  http://community.Skype.com/T5/Skype-number/want-to-set-up-your-online-number-as-caller-ID-go-here/m-...

  the short answer is that you must set your Skype phone number in the caller ID function: it's free.

• Help - my phone screen went very strange

  All text is aligned to the right of the screen. In some applications, this means that the phone numbers are displayed backwards. The calendar reads from right to left, which means that the day and date is incorrect. Any ideas?

  Thank you for the information. You have enabled Developer options? The thing that comes to mind is the setting "Force RTL direction" via settings > Developer options > Force RTL direction.

  If you don't have the developer via parameters options go to settings > phone comments > press Build number 7 times and it should appear.