Unusable Illustrator - please help
Adobe please help! I started with illustrator and became completely unusable. The selection tool does not work properly. The zoom tool is random. Better I'll show you a video of the behavior. I need urgent assistance to resolve this problem. It has been intermittent, but I can't erase this today and I have a responsibility to do it in Illustrator. Short of reformat the computer, I'm at my wits end
tosser,
Try the list (5) is hardly relevant here):
The following is a general list of things, try when the question is not in a specific file, and when it is not caused by problems with opening a file from external media. You tried/made some of them already; 1 and 2) are easier for temporary strangenesses and 3) and 4) specifically preferences might be corrupt); ((5) is a list in itself and 6) is the last resort.
If possible / there is, you must record a current work first, of course.
(1) close Illy and open again.
(2) restart the computer (you can make up at least 5 times);
(3) close Illy and press Ctrl + Alt + Shift / Cmd + Option + shift during startup (easy, but irreversible);
4) move the folder (follow the link with this name) with closed Illy (more tedious but also more thorough and reversible), for CS3 - CC you can find the file here:
https://helpx.Adobe.com/Illustrator/KB/preference-file-location-Illustrator.html
5 look through and try the relevant among the other options (click on the link with that name, item 7) is a list of the usual suspects among other applications which can disturb and confuse Illy, point 15) applies to the maybe CS5, CS6 and CC);
Even worse, you can:
(6) (check the box to delete the preferences), run the cleanup tool (if you have CS3/CS4/CS5/CS6/CC) to uninstall and reinstall.
http://www.Adobe.com/support/contact/cscleanertool.html
Tags: Illustrator
Similar Questions
-
Dear Sir
our adobe photoshop, dreamweaver, illustrator does not at all as we buy the products... what sir please help me...
Contact Adobe support.
-
PLEASE HELP ME... MY ILLUSTRATOR CRASHING AND SLOW
PLEASE HELP ME...
My Illustrator turns slowly and crashing uses asus rog gl552vx what seems the problem?
Illustrator needs a printer. Set up a printer is known to solve many problems, but nobody knows why.
-
ask for help I had to cancel a lot of Illustrator from adobe in this Bill at all. Please help me
Hello
Please refer to cancel your Adobe Creative Cloud membership
Incase you still need help please contact the support.
https://helpx.Adobe.com/contact.html
Concerning
-
Please help - just downloaded Illustrator and it crashes after startup!
Hi - I just download Ai and it doesn't work. I get this error message saying: Adobe Illustrator CC 2015 has stopped working and leaves the program.
I tried to turn off the graphics card and that didn't work.
But I'm not a technical person and I am very stuck.
Can someone please help or advise?
I use Windows on a Lenovo U330 Ultrabook 10.
Thank you!
Hi emilys1970,
Thanks for posting this thread.
Please share the file 'Illustrator.dmp' using the drop box or any other web site sharing.
Follow these steps to create the dump file:
Step 1: When I displays the dialog box message "Adobe Illustrator CC 2015 has stopped working" do not remove he
Step 2: Launch 'Task Manager' and under 'Applications' tab right click on "Adobe Illustrator" to open the contextual pop-up menu
Step 3: Select the option 'Create a Dump file' and wait for the process must be completed
Step 4: once the end dialog box gets displayed click on the OK button to close the dialog box.
Step 5: Press "Windows + r" to open the "Run" dialog OS WIN
Step 6: Type "%temp%" in the edit field, press the Enter key
Step 7: In the search for (Temp folder) window Explorer for files 'Illustrator.dmp' and share all of the sharing sites online help
8: Please also shares details about the Version of Illustrator and OS WIN (64-bit or 32-bit) to [email protected]
Thank you best regards &,.
Rambour Singh
Illustrator team
-
I have subscription for adobe cc and when I try to get the first he comes up with an unusable version of first cs6 for some reason, I can't change it, please help me
Your system meets the criteria for more recent versions of first?
Premiere Pro - http://helpx.adobe.com/premiere-pro/system-requirements.html
-
A font I need is not available in italics. Corel Paint Shop Pro produces the police in italics when you press the Italic button in the software, but I don't see any way to do this in Illustrator. Help, please.
Select the text and use the Warp tool to give a fake italic.
-
I pay for my adobe suit, $ 20 a month, but he says I now pay use photoshop and Illustrator, I uninstalled my creative cloud of my other 2 computers but sound still saying I have 2 pay, please help
I have a student with my school account
Simply log in to all accounts Sign in French - Adobe ID check that have subscribed it with
See your Adobe ID account management
Check 'Show my products' and 'display your orders '.
Concerning
Assani
-
Please help problem pen in illustrator
can someone please help my pen leaves only brush strokes as soon as I remove it from my Tablet it works fine in other programs and was working fine last night
Some problems could be solved by updating Illustrator to the latest version: 19.1 (check "On Illustrator")
mike19867 wrote:
I scanned some of my manga art used as a model and make a digital contour using my Wacom 13 hd Tablet cinteq. I almost succeeded in this part of my project last night. as I found that I had a few micro gaps that prevented me from adding color to my project this morning.
We're talking about live paint?
Examine options for space and turn them on.
My stylus leaves single brush strokes once I remove my Tablet but the mouse worked traits normally I panicked, thinking that my Wacom was defective, so I tried in other programs and it worked fine I could c the race progresses as I was since summer in illustrator I banging my head against the wall , trying to get it to work again.
You lost me after the 3rd word. Breathe between writing and put interpunction here and there and then maybe someone has a small chance of him have.
But: a stylus is not supposed to draw lines when you remove it from the Tablet, it so I guess that what you are describing is just normal behavior?
-
Please help to download illustrator CS6
Please help me to download illustrator CS6
can someone HELP me
-
Hello
I get the error as adobe Illustrator crashes when loading multiple pages PDF.
Please help me. Thanks in advance.
Illustrator is limited to 100 work plans. Up to 120 pages will never work.
-
The left panel of the start menu icons cannot be removed (when I press "remove from this list" nothing happens) and arrows (see illustration) do not work, that nothing is displayed - please help!
Try https://support2.microsoft.com/mats/system_maintenance_for_windows/
If this doesn't help not try to reset the start menu by default:
Right-click on the Start button and click on properties.
Click the Start Menu tab, and then click Customize.
In the Customize Start Menu dialog box, click on use settings by default, click OK, and then click OK again.
-
Dear Sir, our creative cloud need updating, but always after 70 or 80% update, update stopped creative cloud - (display an error - 184 fetal. How can I solve this problem. Please help me...
Please visit get the following message appears when you try to install Illustrator 2015: Exit Code 184
-
I bought a stock image and I can't seem to upload the image under a license without the watermark? Please help. When I download the image is the watermark, excuses that I'm a novice, the Image is listed as a license in my library
Connect to Adobe Stock and you will see at the top right must look like this...
Click on the "Images" button This will take you to the history of the license.
Click on the thumbnail of the image to go to the image details page. You will see a download link. You must use the download link or add it to your an application project management libraries like Photoshop, InDesign, Illustrator, etc, to use the image without watermark.
I hope this helps. :-)
-
Down loaded CC version, after a few commands it freezes. Windows 7. Could you please help me?
reset your preferences:
Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
Dreamweaver: http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
Illustrator: https://helpx.adobe.com/illustrator/using/setting-preferences.html
InDesign: https://forums.adobe.com/thread/526990
Photoshop: https://forums.adobe.com/thread/375776
Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
First pro: https://helpx.adobe.com/premiere-pro/using/preferences.html
Maybe you are looking for
-
Hi all I'm trying to connect my Satellite MX30 to University wlan.He sees is that Windows does not absolutely see the signal, but Linux and I'm able to connect. I think the problem is in the management of wi - fi on Windows. Could someone help me? Th
-
I have a HPE1463A. Its configured as a Type C GPR. When I loaded the drivers switch or IVI menu drop-down presents, for example '00C', '00NC' and "00NO" when I call the teststand switch its forces me to enter 2 for relay (say 00). Channel 1 and cha
-
MS UAA Bus Driver for HD Audio with WSC03-7LH error code
My Lenovo T61 in turn do not load the HD Audion MS UAA Bus driver and give the 7LH WSC03 error code. XP. This has happened forever and I just restart and usually charge of the dll.
-
KB2310138 installation problem (defined 1.147.712.0)
I I descoved this update has failed and cannot get installed - Pls help!
-
Printer prints only the MS products
Hello I have a printer HP Deskjet 3000 J310 printed wireless until a power failure. Later, I lost the Wi - Fi connection and could not reconnect. I tried to hook up with a USB cable when it printed only MS products such as Word and Excel! I've uninst