Update 29, menu side does not open.

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  Hello Scott,

  Thanks for posting your query in Microsoft Community.

  I apologize for the inconvenience occurred.

  We will certainly help you in the question of fixing with start menu that does not open in one accounts in Windows.

  Please follow the steps mentioned below to start in safe mode and check if the start menu is in place.

  1. Press the button power on the screen Windows login or in the charm of parameters . Then press on and press SHIFT on your keyboard and click restart.
  2. Windows asks you to choose an option. Press on problems.
  3. In solving problems screen, tap on Advanced options.
  4. In the Advanced options screen, tap on Start Settings.
  5. You are informed that, about to restart in order to change the windows of several options, including activation Safe Mode. Press restart.
  6. Your computer or your device restarts again and view the nine settings for startup, including Safe Mode, Mode safe mode with networking Mode and safe mode with command prompt.
  7. Press F4 on the keyboard, to allow Safe Mode.

  If it works, start in normal mode and perform the clean boot because your system in a clean boot state allows to identify whether third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.

  How to perform a clean boot in Windows  
  http://support.Microsoft.com/kb/929135

  Note: Referring to "How to reset the computer to start as usual after a clean boot troubleshooting" under more information to prepare the computer to start as usual after troubleshooting.

  In addition, you said that the start menu opens in the other account, which means that the administrator account appears to be corrupted or conflicting. You can try to create a new account administrator from the link below and see if that helps.

  Create a user account

  http://Windows.Microsoft.com/en-us/Windows/create-user-account#create-user-account=Windows-8

  Please do not hesitate to write us again for assistance and we will be happy to help you come.

• my muse site, the menu item will not open unless you press twice

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  Thank you for posting.

  This is the default behavior of the tablet or mobile devices. When press once, the submenu opens, and when you tap again once, the menu items opens. Please let me know if I'm missing something. In addition, please provide us with the URL of the site if you need help.

  Kind regards

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• My CC desktop application does not open and shows a spinning wheel of progress without end. It also doesn't show Menu: home, applications, files, fonts, community.

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  Hi Michael,

  You can see the threads below where this issue has been addressed:

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  Kind regards

  Sheena