Update driver video causes crashes of graphics card

I AM RUNNING WINDOWS VISTA WITH UPDATES AND VIRUS PROTECTION. QUITE FREQUENTLY MY MONITOR SHUTS DOWN RESULTING IN LOSS OF VIDEO so THAT YOU CAN ALWAYS listen TO (even when simply surf the web). THIS REQUIRES A REBOOT OF THE SYSTEM TO RESTORE THE VIDEO. UPDATE DRIVER, UNINSTALLED AND REINSTALLED THE DRIVERS FOR THE GRAPHICS. I TRY DLL BACK ROLLING WHICH TRANSLATES THE GRAPHICS IS NOT RECOGNIZED. SEARCHED MICROSOFT SOLUTIONS TO WHAT BRINGS ME TO THIS FORUM. Help, please

Hello

Please do not post in all capitals

He must try and read it

You should get your graphics drivers by going to your computer or graphics card manufacturers Web site, not through windows update and look for the driver download section

Search your computer or graphics card model number based on what you have and download and install the latest graphics drivers for vista

Tags: Windows

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    ------------------
    System Information
    ------------------
    Time of this report: 3/29/2014, 14:04:47
           Machine name: AKBAR
       Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130301-1803)
               Language: English (Regional Setting: English)
    System Manufacturer: Hewlett-Packard
           System Model: HP ENVY m6 Sleekbook
                   BIOS: F.02
              Processor: AMD A10-5745M APU with Radeon(tm) HD Graphics   (4 CPUs), ~2.1GHz
                 Memory: 6144MB RAM
    Available OS Memory: 5338MB RAM
              Page File: 1873MB used, 5964MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
     System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.02.9200.16384 64bit Unicode
    
    ------------
    DxDiag Notes
    ------------
          Display Tab 1: The file aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
            Sound Tab 1: No problems found.
              Input Tab: No problems found.
    
    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)
    
    ---------------
    Display Devices
    ---------------
              Card name: AMD Radeon HD 8610G
           Manufacturer: Advanced Micro Devices, Inc.
              Chip type: AMD Radeon HD 8610G (0x990F)
               DAC type: Internal DAC(400MHz)
            Device Type: Full Device
             Device Key: Enum\PCI\VEN_1002&DEV_990F&SUBSYS_1995103C&REV_00
         Display Memory: 3150 MB
       Dedicated Memory: 737 MB
          Shared Memory: 2413 MB
           Current Mode: 1366 x 768 (32 bit) (60Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: unknown
             Monitor Id: AUO32EC
            Native Mode: 1366 x 768(p) (60.016Hz)
            Output Type: Internal
            Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 8.17.0010.1267 (English)
         Driver Version:
            DDI Version: 11
         Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
           Driver Model: WDDM 1.2
    Graphics Preemption: DMA
     Compute Preemption: DMA
      Driver Attributes: Final Retail
       Driver Date/Size: 3/12/2014 09:10:42, 1329352 bytes
            WHQL Logo'd: No
        WHQL Date Stamp: None
      Device Identifier: {D7B71EE2-DA4F-11CF-7F77-9F39BEC2C535}
              Vendor ID: 0x1002
              Device ID: 0x990F
              SubSys ID: 0x1995103C
            Revision ID: 0x0000
     Driver Strong Name: oem25.inf:cb0ae414d605de39:ati2mtag_Trinity_Mobile:13.350.1005.0:pci\ven_1002&dev_990f
         Rank Of Driver: 00E02001
            Video Accel: ModeMPEG2_A ModeMPEG2_C
            DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeVC1_VLD
       Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
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                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Not Supported
                DXVA-HD: Not Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled
    
    -------------
    Sound Devices
    -------------
                Description: Speakers / HP (IDT High Definition Audio CODEC)
     Default Sound Playback: Yes
     Default Voice Playback: Yes
                Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C1995&REV_1003
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: stwrt64.sys
             Driver Version: 6.10.6466.0000 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 3/13/2013 03:54:28, 546304 bytes
                Other Files:
            Driver Provider: IDT
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No
    
    ---------------------
    Sound Capture Devices
    ---------------------
                Description: Internal Microphone Array (IDT High Definition Audio CODEC)
      Default Sound Capture: Yes
      Default Voice Capture: Yes
                Driver Name: stwrt64.sys
             Driver Version: 6.10.6466.0000 (English)
          Driver Attributes: Final Retail
              Date and Size: 3/13/2013 03:54:28, 546304 bytes
                  Cap Flags: 0x1
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                Description: Stereo Mix (IDT High Definition Audio CODEC)
      Default Sound Capture: No
      Default Voice Capture: No
                Driver Name: stwrt64.sys
             Driver Version: 6.10.6466.0000 (English)
          Driver Attributes: Final Retail
              Date and Size: 3/13/2013 03:54:28, 546304 bytes
                  Cap Flags: 0x1
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    -------------------
    DirectInput Devices
    -------------------
          Device Name: Mouse
             Attached: 1
        Controller ID: n/a
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            FF Driver: n/a
    
          Device Name: Keyboard
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a
    
          Device Name: HP Wireless Button Driver
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x0001, 0x0001
            FF Driver: n/a
    
    Poll w/ Interrupt: No
    
    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x1022, 0x7808
    | Matching Device ID: USB\ROOT_HUB20
    | Service: usbhub
    | Driver: usbhub.sys, 4/27/2013 19:58:12, 496872 bytes
    | Driver: usbd.sys, 4/27/2013 19:58:12, 21736 bytes
    

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    If there is no available drivers that have been released in the past 4 months, I can use (official or unofficial) I want to hear about them. I have enough trouble that I can't run Second life. I don't have another computer that can really...

    Hello

    You will need to look at the offers 3rd party.  The site on the following link has helped a lot of people facing the same question as you, but I highly recommend reading the guide - especially to understand why Driver Signature Enforcement "must be diasbles to load these custom drivers.

    http://leshcatlabs.NET/

    From personal experience (Intel 3000 / ATI 7690 M XT under Windows 8), they generally work very well, but you can find a special version fits your laptop, better than the other.

    Kind regards

    DP - K

  • Updated my computer - new motherboard, processor, graphics card and additional HARD drive. How can I reload Adobe CC, CC of Photoshop, Photoshop CS6 and Lightroom?

    How can I reload CC Adobe on my newly upgraded computer, please?

    You can download the Setup file of creative cloud using which you can recharge CC apps:

    https://creative.Adobe.com/products/creative-cloud

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    https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

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